
The Good Samaritan Medical Centre

Information about The Good Samaritan Medical Centre
2170, Chipping Norton
Opening hours
- sunday: (closed)
- monday: 8h-18h
- tuesday: 8h-18h
- wednesday: 8h-18h
- thursday: 8h-18h
- friday: 8h-18h
- saturday: 8h-13h
The Good Samaritan Medical Centre is a comprehensive AGPAL accredited general practice located in Chipping Norton, offering psychology, podiatry, physiotherapy, dietian, registered nurse and pathology services all under the same roof for our patients.
Our comment from Nutrifinder.net about The Good Samaritan Medical Centre:
The Good Samaritan Medical Centre is a highly regarded healthcare provider in Australia, known for its excellent patient care and friendly service. Many reviews praise the helpfulness and professionalism of both the doctors and staff.
Key highlights from user experiences include:
- Helpful and quick response times from the staff.
- Highly recommended physiotherapy services, particularly with therapist Monica, who has been noted for her knowledge and effectiveness.
- Most of the doctors, including Dr. Michael and Dr. Khalil, are described as caring and thorough, making efforts to listen to and support their patients.
- Efficient customer service with easy appointment booking and accommodating staff.
- Exceptional pathology lab services and overall cleanliness of the facility.
While the majority of experiences have been positive, some users have expressed dissatisfaction with specific doctors, particularly concerning communication and treatment approaches. A few have mentioned long wait times despite having appointments, which can be frustrating. However, the centre emphasizes its commitment to patient care and is open to feedback to continuously improve its services.
Overall, The Good Samaritan Medical Centre is widely recommended for its dedicated staff and comprehensive medical services, making it a valuable resource for the health needs of the community.
The Good Samaritan Medical Centre: Reviews
Fantastic experience: Very helpful and quick to respond.
Thank you for your review Michael, we really appreciate your feedback.
Fantastic experience: The physio i seen here, Monica, was great and very professional. Helped with my lower back injury. Would highly recommend this practice for all physio needs.
Thank you for your recommendation Benny, we really appreciate your feedback.
Positive experience: Great customer service, very efficient and hardworking staff makes this medical centre highly rated. Pathology lab is fantastic and Physio therapist is knowledgeable. But, Dr Michael is a very rude person. During my work injury he forcefully went me to work without any investigation, where I collapse in one hour. Other thing, he gave me MRI referral for South West Radiology and told me that they will Call you but don’t go there and go for MRI where I send you. It looked very dodgy to me that he’s giving referral for one place and sending me to other place. Dr Micheal has also done medical negligence by sending me to work while I was unfit.
Thank you for taking the time to share your feedback. We're pleased to hear you had a positive experience with our staff, pathology lab, and physiotherapy team
We’re very sorry to hear about your experience with Dr Michael and the concerns you’ve raised. We take all feedback seriously and would like to offer some clarification regarding the MRI referral process. Regarding the MRI referral, our clinic is electronically linked to SouthWest Radiology, so referrals are automatically sent and followed up by their team. However, Dr Michael intended for your scan to be done at a different radiology clinic better suited to your specific injury. We understand how this may have seemed confusing, and we sincerely apologise for any miscommunication that occurred.
We also take your concerns about your return-to-work experience seriously and regret that you felt unsupported. If you would be open to discussing your experience further, we would appreciate the opportunity to speak with you directly. Please feel free to contact us at (02) 9602 3418.
Thank you again for your feedback—it helps us improve and continue providing quality care.
Fantastic experience: The doctors and staff are very helpful.
Thank you for your kind review Vince, we really appreciate your feedback.
Fantastic experience: Very good service.
Fantastic experience: Always quick and easy experience at Good Samaritan.
Fantastic experience: Dr khalil is a good gp in this practice and has been dealing with the family's health issues over 10 years. He has alot if time for his patients. He deserves 5/5. Thank you doctor Virginia Andreadis
Thank you Virginia for your kind words, we appreciate the time and thought in providing this feedback. Dr Khalil is a great asset to the Practice.
Negative experience: Straight forward and fast service, thought it was good overall. I wanted to get antibiotics for my staph infection but the doctor said it was just scarring, I believed it and went to my mma gym and couldn't train because your doctor doesn't know what a staph infection looks like
Thank you for your feedback - we're glad you found the service efficient. We are sorry to hear about your experience and understand your frustation. Our Doctors aim to provide accurate assessments based on the symptoms presented during the consultation. If you are still experiencing issues, we strongly encourage you to return for a follow up as your health and safety are our top priority. Please feel free to contact us directly, so we can support your further.
Fantastic experience: Very supportive team and thank you so nuch , appreciated
Hi Mani,
Thank you for your feedback. We really appreciate your time in writing this review. We are always here to listen to our patients and provide support the best way we can.
Fantastic experience: Very helpful, responsive and easy to make appointments.
Fantastic experience: Dr Michael Wadie is a patient and helpful doctor.
Thank you for your kind words.
Fantastic experience: It was my first time to this medical centre . It was an easy experience from booking to being able to see a doctor .Was happy to see a female doctor as well who helped me with care and patience . Will be back
Thank you for your review Badu. We are glad to hear that you had a good experience from start to finish.
Fantastic experience: This would have to be possibly one of the best medical centers I have been to, the customer service with the receptionists is absolutely outstanding! and the fact that the doctor is always happy to return your call or answer any questions that you have is just wonderful also so patient and understanding. I highly recommend this place
Thank you for your feedback Amal. We appreciate your time in posting this review. Our patients are our priority and we promise to deliver exceptional customer service.
Fantastic experience: Always kind and fantastic
Thank you Gary for your kind words! We're so glad you had a positive experience with our friendly team. Your feedback means alot to us and we look forward to continuing to provide you with excellent care.
Negative experience: This is the worst place to bring your children to, I brought my son in who had a throat and chest infection with a really bad cough, and he was dismissed because he didn’t come here regularly the doctor khalil refused to give him medication because he thought(his ok) but then told me you can’t bring him to any medical centre. I then take my son to another doctor at chipping Norton medical centre and they couldn’t believe that he wasn’t given medication for how red his tonsils were and how bad his chesty cough was. These doctors don’t deserve a placement to look after human beings absolutely DISGUSTING HUMANS
Fantastic experience: Dr Michael is very considered and thorough. I’ve seen him a few times now, and he spends time listening to me. I’ve had both in person and Telehealth consults and he is available regularly. Would recommend to friends and family.
Hi Liz,
Thank you for your kind feedback. We really appreciate your time in posting this review.
Fantastic experience: Very helpful staff. Always accommodating.
Hi Anne,
Thank you for taking your time in writing a google review. We appreciate your feedback :)
Fantastic experience: Yet again the fast service and reliability of the amazing Dr Michael and Natalie the Medical Centre receptionist is second to none. Thank you so much for looking after me.
Thank you Mohab for your time in writing us a google review. We really appreciate your valuable feedback.
Fantastic experience: Very Awesome service, friendly customer service , Doctor exceptional ,very Professional.
Thank you Kerry for your kind review, much appreciated :)
Fantastic experience: My experience with Dr Michael Wadie has been fantastic, very knowledgeable and professional. The ladies in the office are also so lovely and helpful.
Hi Sonya,
Thank you for taking the time to write a positive feedback. Dr Michael is our Principal GP and has many years of experience and knowledge. Our receptionists are always willing to help and provide exceptional customer service to our patients.
Fantastic experience: Dr Michael is an experienced and well knowledgeable doctor who cares so much for his patients.
Thank you Mamdouh for your feedback. We really appreciate your time.
Fantastic experience: Thank You Marian for the lovely chats, will see me back one day.
Thank you Austin for taking your time in writing a good google review. We hope to see you back one day. Take care :)
Fantastic experience: Most Caring & professional medical centre , doctors & staff are extremely helpful!
Thank you for your feedback Joseph. We do our best to provide our patients with exceptional service and we are always happy to help any way we can.
Fantastic experience: It's a pleasure to call for any reason, the receptionist Natalie is very helpful n very good at her job, Dr Micheals has always been my doctor m he's a great doctor I've been seeing him for almost 8years n I would never go anywhere else all the doctors are great. Highly recommended
Thank you Leanne for taking your time to give us a 5 star rating and for posting your postive feedback. We value our patients and we appreciate your loyalty to the practice.
Fantastic experience: Prompt response and very professional medical centre!
Thank you Sophia for taking the time to give us a rating :)
Fantastic experience: My personal experience with Dr Michael was and is always been of professional help, the best medical advise, care, trust and friendly welcome which put always puts me at ease. I would also like to speak very highly of Natalie always professional, greetings with a smile and goes out of her way to assist. Thank Good Samaritan for the care. God bless
Thank you Janette for your feedback. We always go above and beyond to attend to our patients needs and we are always happy to assist in any way we can.
Fantastic experience: Excellent advice from Physio Monica… reduced pain and greater mobility from knowing what to strengthen and stretch. Recommended!
Thank you Rebecca for your feedback and recommendation. Much appreciated :)
Negative experience: One hour wait for everytime visit despite I had made appointment
Our sincere apologies for the wait. We can reassure you that we prioritise our patients with appointments over walk-ins. Sometimes we can't predict how long each patients spend with the GP, which may affect other appointments. We try our best to triage our bookings but sometimes it's beyond our control. We hope you don't have to wait too long for your next appointment. Please feel free to call ahead of time, so we can give you an approximate wait time or call you when your turn is due.
Fantastic experience: Experience doctor with excellent team. You will be confident to be looked after for your health needs,highly recommended.
Thank you Nagy for your time in posting your feedback and giving us a rating. Also, thank you for your recommendation.
Fantastic experience: Excellent services provided by Dr. Michael and Marian in their professional roles. They are so caring, empathetic and passionate with their care. They have helped me immensely and continue to do so.
We are so pleased to hear this Michelle. Thank you so much for your kind feedback and we hope to continue in making a positive change for you!
Fantastic experience: The best Gp services I have ever used. The staff are amazing at the Good Samaritan medical centre and always a pleasure to meet and talk too. The Drs are wonderful and always ready to help and support us in everything we need for healthcare. Tracy Browne.
We appreciate your very kind Review Tracey-Lee!
Fantastic experience: All staff are Very professional
Thank you Paul for your rating and review.
Negative experience: Waited for an hour despite having an appointment
Positive experience: Excellent. Very helpful staff and all Dr's
Positive experience: The physiotherapy I received was very professional and very helpful I believe it was very instrumental in the recovery process.
Fantastic experience: Very good service and reliable doctors.
Positive experience: Excellent medical centre
Fantastic experience: Good service, always accepted as a walk in patient
Fantastic experience: The reception staff are lovely and Dr Michael is always very professional and understanding. Lady in pathology is very friendly and competent. Very happy patient!
We appreciate your very kind review Shelley :)
Fantastic experience: Dr. Issa, Dr. Wadie, and Dr. Bilagia at GP Specialists are top tier 1 because of their innate abilities and commitment to ensuring your well-being. They demonstrate a highly professional approach to understanding your overall health. The Good Samaritan ideal extends to staff and all individuals with good spiritual, physical, and mental well-being. The administration/receptionist’s intelligence, diligence, and consistent discipline will inspire and support you. The podiatrist and physiotherapist on the team are lovely and humble. Throughout your life, their dedication to creative problem-solving will earn your deep gratitude. Thank you!
Thank you so much Nana for this wonderful review and for your very kind words. It is always so lovely when we see you!
Fantastic experience: I have seen Monica the physiotherapist, for a number of sessions now for an ongoing issue. She has been very professional and takes the time to explain my concerns and even provided me with a home excercise rehab. I will definitely recommend her to anyone who wants personalised care that is unrushed.
Hi Daniel, we appreciate this very kind review. We are so glad Monica has helped you through your concerns and recovery. We look forward to seeing you at any time!
Fantastic experience: Amazing experience at the The Good Samaritan clinic. I went in requiring physiotherapy on my elbow and Monica, the physio in the clinic was outstanding. She explained the issue, outlined the treatment plan and explained to me the best case scenario. I would highly recommend Monica and the Good Samaritan team for any medical needs.
Hi Jacob, thank you so much for your kind feedback. We are so pleased that you had a positive experience with Physiotherapy services. We look forward to seeing you during your next visit :)
Fantastic experience: Dr michael is a great doctor to get advice and help for any needs. Thank you. Staff very friendly too.
Thank you for your kind review. We are glad you had a pleasant experience with us!
Fantastic experience: Thank you Dr Michael for fitting me in when i needed an urgent appointment. You are always so professional and my family and i appreciate the great friendly service
Thank you for your kind review. We love seeing you :)
Negative experience: Have been coming here for years and I can easily say they have some great doctors here., but their wait times are ridiculous, they are never on time with the booking time. And like 5-10 mins late would be acceptable but sometimes I’ve waited for more than 45 mins for an appointment. Abit of a heads up that my doc won’t be on time via a quick phone call would go a long way soI don’t have to rush to get there.
Hi Christopher, thank you for the feedback. We understand that long wait times can sometimes be fustrating. Please be assured that the doctors are doing their best to see all patients with the time they deserve. We will continue to do our best with updating patients about how the doctors are tracking with time.
Fantastic experience: Dr Tadros has been very accommodating and friendly. The Practice is highly recommended.
Thank you for your kind Review Sam!
Fantastic experience: I’m glad to have found and was treated by Dr. Issa Khalil today. He listened to my frustration over the current health system ( FYI I was being pushed around and pushed away from another medical centre and the hospital in my area the day before) and gave me the best solution in my opinion for the pain of the varicose veins that I got. Thank you Dr. Khalil really appreciate your help in this matter. Will make this our family permanent medical centre.
Hi Juryani,
Thank you for sharing your positive review. We are glad to help.
Fantastic experience: My preferred Medical Centre for my family.
Thank you for your kind review Pranee. See you next time!
Negative experience: Unfortunately, yesterday was my second bad experience with Dr Michael. I found him to be rude and unhelpful. I tried to understand the process to get a referral(s) to receive sessions covered by medicare. He did not seem to want to spend the time to walk me through the process and was seemingly frustrated by my questioning. He wasn't able to answer some of my questions, and instead kept repeating himself in an unhelpful way, which still did not provide me with answers or clarity. Unfortunately, I found his approach to be condescending and abrupt. I will not be returning to this clinic.
Hi Chelsea, thank you for letting us know. We are sorry to hear this however, Dr Michael did try to explain that there is an eligibility requirement under Medicare for patients to recieve an EPC referral. Unfortunately, there were no scans or other health professionals involved in the care to help meet the request. We do however apologise about your experience with the approach and hope we can see you again, with any doctor at our clinic.
Fantastic experience: Visited this medical centre a few times and have been happy with the service each time. Friendly staff, helpful GPs. Recommended.
Thank you for your kind review!
Fantastic experience: Great medical practice, would recommend this place for general medical issues. Can also get pathology done here.
Thank you for your feedback Andrew. We really appreciate it.
Fantastic experience: Friendly and understanding doctors and staff
Hi Carmel, thank you for taking the time to leave this kind review.
Fantastic experience: I can’t speak highly enough of Dr Tadros and Dr Khalil. Their bedside manner and genuine care for Their patients. My family wouldn’t see Anyone else.
Hi Jade,
Thank you for your review. We appreciate your feedback.
Fantastic experience: Excellent service
Fantastic experience: Great prompt care. Would recommend
Thank you Meg for taking the time to leave this review.
Fantastic experience: We are a new growing Family and Good Samaritan have been with us since the beggining. The stuff are so friendly can able to calm my baby down when I need help. Hoping my second baby will see their good services too. Salute to our good Doctors.! ❤️
Hi Benslie,
Thank you for taking your time to post a good review.
Much appreciated.
Negative experience: Very disappointed with this medical centre I’m after my own clinical notes and there is a fee of $50 to get them sent to my email Sounds like a joke I asked the lady in the office and she said that’s how the onwer doctor Michael has set it up.
Hi Panagiotis,
Thank you for your review and our sincerest apologies if you misunderstood. As per our phone consult yesterday, you initially agreed to pay $50 over the phone.
As discussed, this covers admin fee for our time to print and produce copies of your clinal notes and records, which includes: GPs consult notes, medications, investigation reports and correspondence letters.
This is part of our Practice Policy and Procedure, which is standard for other medical centre's. We did give you the option to email a copy of your Health Summary (no charge) but unfortunately you declined the offer.
Fantastic experience: Friendly and professional receptionists. Great doctors and nurse. Thank you Dr. Khalil for always making sure everything is well.
Thank you for your lovely review Aileen. We love seeing you!
Fantastic experience: All doctors kind nice welling to help.
Hi Mark,
Thanks for taking the time to leave us a review. We appreciate it! :)
Fantastic experience: Great Service , always on time when booking appointments with Dr issa or Michael.
Thank you for taking the time to leave this kind review. Much appreciated!
Negative experience: Very rough doctor. Not good exoerience
Hello,
Our sincerest apologies that you did not have a good experience with us.
What can we do to improve?
Fantastic experience: Great experience.
Hi Eva,
We are very glad you had a great experience here with us. Thank you very much for your postive feedback. We really appreciate it.
Fantastic experience: Very good patients services,the receptionist Natalie is very friendly,she try her best always to help,fit patients in the appointments when they urgently need it,always with a nice smile and professional manners .
Hello Nivine,
Thank you for taking the time to write a good review. We appreciate your positive feedback.
Fantastic experience: This medical centre have created very efficient & professional practice with a beautiful touch of common sense and empathy. It is a pleasure to deal with their personnel; Doctors, Physiotherapists, Nurses, and specially the very clever & warm Receptionist.
Hello Enrique, thank you for taking the time to write a good review. Your positive feedback is very much appreciated.
Fantastic experience: I recently visited Dr. Jessica Hakim for toe nail damage, and I couldn't be happier with the care I received. From the moment I walked in the door, the staff was welcoming and friendly. Dr. Jessica took the time to listen to my concerns and thoroughly explain my diagnosis and treatment plan. She was extremely knowledgeable and skilled, and made me feel at ease throughout the entire process. I would highly recommend Dr. Jessica to anyone in need of podiatric care.
Hello, thank you for taking the time to write a good review. We really appreciate your positive feedback.
Fantastic experience: Always easy to contact and book appointments. All the staff are helpful and the doctors are great. Waiting room is always pleasant and clean. Parking is easy.
Thank you Joe for taking the time to leave us these kind words
Fantastic experience: Highly recommended. All Doctors are friendly and very professional but my favourite Doctor is Dr.Bilagia Tadros she’s very kind and always helpful. The medical center is very clean . Reception ladies are friendly and accommodating . Service is excellent .
Thank you Michelle for your kind review. We are glad to hear from you and appreciate your comfort and trust in our team!
Fantastic experience: Dr. Michael has been our GP for years. Really gifted physician.
Thank you Thomas for taking the time to leave us this kind review.
Fantastic experience: Tha staff are friendly and very professional.
Thank you Shaun for your kind review.
Fantastic experience: I absolutely recommend Dr Tadros. She is caring and knowledgeable. I’ve been looking for a regular GP to visit here in Sydney, and I’m glad I found this clinic. Booking an appointment is also very easy with the app.
Thank you for your amazing review Lineth.. We will pass on your positive feedback to Dr Tadros
Fantastic experience: The Good Samaritan team are a PARAGON of Empathy and Excellence. Surely, no better better team exists in Aus. >>>>> Thankyou for years of exemplary and continuous medical service. We would extend the whole team at The Good Samaritan the highest recommendation, you are ""simply the BEST!"" The Ryan Family of 56 Market St Moorebank. Ps, Most recently, Dr Michael and his team performed surgery on my self in his theatre room. Without hesitation, his knowledge attitude and professionalism is exemplary.
Thank you for your review and your ongoing loyalty Larry. We are always happy to help!
Fantastic experience: Great service from a great team, thank you Nathalie for always looking after our family.
Thank you Sally for taking the time to leave us this kind review.
Fantastic experience: Always getting a first class customer service and immediate attention to medical appointments and issues. Been a patient of the medical practice for so many years and happy and satisfied with the service am provided. Godspeed Good Samaritan.
Thank you for your amazing review Josephine.. We always strive to work hard to create a positive experience for all our patients.
Fantastic experience: Good practice with experienced clinicians. The admin team are fantastic and always go above and beyond to assist patients.
Thank you Miranda for your kind review. We are glad to hear from you and appreciate your comfort and trust in our team!
Fantastic experience: The staff are very friendly and always accommodating. Wonderful service.
Thank you so much for taking the time to leave us this kind review.
Fantastic experience: Excellent service. Dr Michael was patient with my old man and explained everything thoroughly. He answered all of my dad's questions. Thank you for a sincere service.
Thanks for your review George. We work hard to create a positive experience for all our patients.
Fantastic experience: Lovely Receptionists and great doctors. Very professional and friendly.
Thank you Maria for your kind review.
Positive experience: My family and l have been with this medical centre over 8 years. Natalie the medical receptionist has always been a top professional and very courteous. Overall a very busy family medical centre and a variety of health services on offer.
Thank you Ange for your kind review! We are always happy to help.
Fantastic experience: Jian: I think this is Good and professional medical center to suggest people come in, not much waiting time and clean . Doctor and physician is professional kindly . They did excellent job for helping people recovery from any Injury.Thanks a lot.
Thank you so much for your amazing review. We are glad that your visit was a positive experience.
Fantastic experience: Excellent Medical Centre. Good Doctors. Me and my wife regularly see Dr.Michael Wadie and we are absolutely happy with him. Very gentle and accommodative.
Thank you for your review Kay. We will pass your kind words to Dr Michael.
Fantastic experience: This medical centre has been looking after my children since we moved into the area. Always helpful, efficient and professional . Highly recommended
Thank you for your kind review Elle!
Fantastic experience: Doctor Michael along with his entire team are absolutely most professional and helpful. I have 5 children and dr Michael and his entire team are always very caring and do whatever they can to help my family whenever medical help Is needed. An absolute comfort and a relief knowing my family is looked after by a very competent caring team. Thank you Dr Michael and staff at good Samaratin. It’s been my family medical centre for many years. 5 stars for your services.
Thank you so much Rosalie for your amazing review. We are glad to hear from you and appreciate your comfort and trust in our team!
Negative experience: worst place to take your child i will neva take my son again
Thank you for your valuable feedback. We’re sorry to hear that you didn’t have a great experience with our service.
Fantastic experience: Had to visit here for some stitches to be removed. Andrew on reception was excellent, charming and super efficient as was Kathryn upstairs who did the removal. Couldn’t have asked for better service and work.
Fantastic experience: Highly recommend this medical centre, Dr Micheal is one of the best doctors to see in Sydney, been coming here for many years, looks after my family, warm and comfortable environment, I trust his judgment and feel reassured every time.
Fantastic experience: Highly Recommended. Very happy with the quality of service and professionalism from both Monica for my physiotherapy sessions and Dr Michael for my recent injury treatment. 5+ star rating. ⭐⭐⭐⭐⭐
Negative experience: It is very sad to know Dr Karla is no longer working this medical center, she is only reason for us to visit this center. It is very hard to know a nice GP, really need a recommendation from locals. Could anyone help??
Negative experience: Avoid this medical centre, absolutely disgusting behaviour! Extremely disappointed with this medical centre, I had been seeing doctors in this clinic for approx. 2 years. I haven't needed to see the a doctor in over a year. I booked in to have a telehealth consult in regards to the COVID-19 vaccine (please note there was plenty of availability). The booking was accepted, however they never rang my phone. I tried calling the reception 30 mins and 1 hour after the schedule consult and the line was busy. I finally get through 5 hours after the originally scheduled consult the reception spoke with the doctor who said that because I wasn't a 'current patient' I was not illegible for a telehealth call, due to 'government rules', which a totally made up excuse. I explained the purpose of the call was discuss the COVID-19 vaccines, that this is my GP, I haven't need to see a doctor in over a year and that I'm trying to avoid face-to-face consults as per the lockdown guidelines. The receptionist said she understood but that the GP was not going to take the call. Extreme lack of professionalism, absolutely disgusting lack of humanity. You have been warned!
Fantastic experience: Dr Michael is a very kind and caring doctor, very knowledgeable.
Negative experience: Ladies at the front desk are fantastic and the place is always clean, but no point in booking a appointment as I have been here a couple of times and so far I have had to wait about 30 mins after my booked time each time I have been here after arriving early
Fantastic experience: Thanks so much to all here at this practice, so professional, kind and diligent towards their patients . Big shout out to Natalie and the front desk ladies who make you feel comfortable and nothing is ever to much. Great professionals who have strong work team skills. Highly recommend to all Thanks ever so much ⭐⭐⭐⭐⭐
Fantastic experience: Dr Michael is a very experienced doctor and well investigates my medical needs . The medical centre is very well organised ,clean and is runed in a very professional way . A very strong recommendation for the patients in this area .
Fantastic experience: Good Staff, Dr. Michael is good too.
Fantastic experience: Dr Karla is amazing with babies and children. So patient and kind. Fantastic family dr, couldn't recommend her enough.
Negative experience: Absolutely awful wait times, have waited up to an hour after my appointments, having to give up commitments for a doctors certificate. Never again.
Positive experience: Dr Michel is very good.
Fantastic experience: Definitely recommend seeing Dr Michael very caring professional doctor. Clinic is very clean resptionest are lovely and welcoming waiting time Is a minimum highly recommend!!!!
Negative experience: The facility is clean and the wait room is comfortable. They provide a lot of services. 2 stars because I made an appointment. Got to the appointment early to be sure. Waited 40 minutes. I watched 2 people leave since they couldn't wait due to other commitments. Doctors seem to be rushing and didn't give much care IMO
Negative experience: very bad experience and I didn't even get to have my appointment. I booked online unaware that it would require a longer appointment but there was plenty of time available when I made the booking for them to have adjusted it. I got a call at closing time the day before my appointment telling me it wasn't possible and I would have to wait until next week to get it done when I am unavailable. they are very inconsiderate and should check there online bookings when they receive them and should be based on when people make the appointments to be able to get them first in first served not just fitting in as many as possible. VERY INCONSIDERATE CLINIC. It is a receptionist job to check and book appointments, yet I am told they don't check most of them. pathetic client care. Really not happy with this clinic.
Fantastic experience: Dr Karla was amazingly patient with our kids.
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