
Miyagi Pty Ltd

Information about Miyagi Pty Ltd
Opening hours
- sunday: (closed)
- monday: 9h-20h
- tuesday: 9h-20h
- wednesday: 9h-20h
- thursday: 9h-20h
- friday: 9h-18:30
- saturday: 9h-18:30
We're an online nutrition & fitness coaching service helping Australians improve their health and take back control of their lives with our scientifically backed systems that are easy to follow.
Our comment from Nutrifinder.net about Miyagi Pty Ltd:
Miyagi Pty Ltd is an innovative health and wellness company dedicated to transforming lives through personalized coaching and nutrition programs. Many users have expressed profound gratitude for the support and guidance provided by the Miyagi coaching team, highlighting their professional and friendly approach. Clients report significant improvements in their health and fitness, with some successfully losing weight and boosting their overall well-being.
Positive Highlights:
- Supportive and knowledgeable coaches who genuinely care about clients' well-being.
- Personalized nutrition plans and fitness guidance adapted to individual needs.
- Community feel, where clients feel they are part of the Miyagi family.
- Valuable educational resources accessible through the app.
- Effective accountability methods that help maintain motivation and track progress.
However, there have been some concerns regarding the costs associated with the program and challenges faced when trying to cancel memberships. Some users noted a lack of clear communication regarding the terms and conditions, which has led to frustrations about cancellation policies.
Despite these issues, the consensus remains that Miyagi offers a robust system for those seeking long-term health changes, providing a supportive environment that encourages personal growth and accountability.
Services and Treatments
Miyagi Pty Ltd: Reviews
Negative experience: A waste of money for access to an App and sometimes a dietitian if they haven’t resigned!
Fantastic experience: Miyagi has absolutely transformed my life. Their program, coaches and overall structure in nothing like I’ve ever experienced before. From the moment that I interacted with their team, I felt like I was part of the Miyagi family.
Negative experience: What ever you do DON’T sign up for this program, my experience has been nothing short of diabolical. Excessively overpriced, hacked bank details, no support within Australia, Philippines data Centre is the best you can get! I realized my mistake the next business day, but advised that there is no cancellation or withdrawal facility, so no cooling off period! Dietitian appointments once a month, no real diet plan just recommendations for food groups, I’m gluten intolerant but was advised to eat oats(gluten). Do I need to continue?
Negative experience: I agree after reading the reviews. When I signed up for the programme, I was promised the earth and they delivered little. I changed Dietitians and my 2nd one was good. The videos of Dr Walker were always great (one of the reasons I joined). I have been knocked off the programme now. I understood I had access to the Dietitians for a period and also the Healthie App. After 6 months, I was told that would cease, but I could still have access to 'Healthie App' and Facebook Group. I am so disappointed as it's false advertising. I asked Dr Ross a question which was for Thursday gone on his video chat and now I can't watch it as they have completely taken me off the system - VERY POOR!!! This needs to be looked ay by Consumer Affairs and ACCC.
Negative experience: Due to our experience, there is no way that I could recommend this arrogant organisation. I recently looked to join but on the evening that I had my interview, our home hot water system unexpectantly blew up. Because of this, we made the decision to delay joining for a few months. however, here is the email that I received in response “Hi Brett Thanks for your email! Do you mean it's just bad timing? I am confused, You said you were 'motivated to change'... Brett, how are you going to change all this on your own, or without the right help? Most everything else out there is crap... and we are the best people to help you achieve all that you told me you wanted. No-one is going to stand around at your grave or over your hospital bed saying "well, at least Brett saved that 4K on the health program." Are you looking at the big picture here? Best Gabriella”
Negative experience: I am not impressed with them at all! I have had some serious personal issues come up that are going to take up alot of my time and energy, something I wasn't counting on when i started. All I want is to get out of the program to concentrate on what is really important, which at the moment and for a long time is my whole family. I find they are only interested in taking my money and not understanding that there are other things in life that are just as important
Negative experience: Scam! They take your personal details from the questionnaire and use that to start up a payment plan with an outside financial company without your consent. Then when you question this and ask to delete it, they refuse.
Negative experience: Do not sign up for this program. Total waste of money. Trying to cancel and they will not let you so they keep your money.
Negative experience: I signed up for this program and received 2 sessions. When I couldn't make one session, there was no attempt to re-book me however they continued to take payment. When I reached out via the Miyagi website and via email, I had no response. Eventually they did offer for me to 'restart' the program but again I heard nothing since. Miyagi and Heart Smart are the same company. Terrible experience.
Negative experience: This company is full of scam artists trying to take your money without providing the service they are selling. They lie and only care about money. They have been reported to Fair trading, ACCC and the healthcare complaints commission so I would stay away from signing up
Negative experience: I'm really not seeing any value for the $2200+ investment I am making. My nutritionist is lovely, but I haven't learned anything I didn't already know. For anyone enquiring, I would advise against signing under the high pressure sales pitch as there is no cool down period. There are far less expensive options for weight loss. My initial enquiry was due to thinking this group was associated with The Heart Foundation, so I feel pretty misled, but I am stuck with paying it off now Please learn from my mistake.
Negative experience: Zero stars. No time given to consider. Told to sign up. No thought or consideration given to client for any reason to ‘cool off’ not even for mental health issues. Don’t believe it is a heart smart based platform. But are only interested in taking your money. I have repeatedly asked for cancellation and refund for mental health issues and they stand firm with NO. Think very hard before you join cause your stuck with it and it is an very large sun of money to lose. For me their attitude and the stress of the cost is adding to my anxiety issues.
Negative experience: Would give 0 stars if could. Was pressured into signing up, "I only have 30 mins because I have another client", " if you don't sign today you will miss out" Also told they would only take deposit, after I told them I could not afford what they were asking, but their financial group paid the full amount to Miyagi, there by not giving me any chance for change of mind due to financial capability. So they have been paid $2000+ for a service they are not providing, and I still have to pay the money back to Openpay. Their program may be the best thing around, but they are bullies. When I asked for a copy of the recorded conversation, I was told they need paperwork from my lawyer. Very shifty, don't fall for it. Regardless of how much you want to lose weight, that's what they prey on. Very dodgy indeed
Negative experience: I would advise anyone to stay away from this company they prey on vulnerable people and it is all about extracting money from your account with a bogus 12 month contract : warning the sales reps take money from your account as you speak to them terrible ethics you will owe $2000+ within 30 minutes no cooling off period woking with lawyer to recover money paid for zero useful service absolute disgrace ..needs a class action for sure .
Negative experience: They try everything to get you onboard then when you become a client, they are not very supportive. All about making their commissions
Negative experience: I have just read the other individuals review of this company particularly over the past year and I totally agree. I felt like I was given the hard sell at the start and was given 1 hour to decide whether to sign up or not. The terms of conditions whilst provided and explained was not explained fully. When I fell pregnant, I decided to stop and asked for a refund. I was told to just put my membership on hold until the baby came and If I still wanted out at that point they would discuss a refund. Although I was ready after my baby was born, I kept getting calls asking for my membership to restart as they couldn’t hold it anymore. When I asked for the refund as previously discussed, they said no we don’t offer that and so they started me with a new coach. It has been 5 weeks and I don’t do anything as I have post natal depression, in financial difficulties and have recently experienced 3 family member deaths in the past 4 weeks. For a company that say they care about the whole person and not just the physical aspect of fitness, they are clearly showing that they don’t care. In fact I feel like they are pushing me further towards a downward spiral that I may not recover from. It is clear that this company only cares about money and nothing else. I feel cheated and bullied by them. For the others that have complained and Brought them to court or Ombudsman, can we perhaps join together and do a class action to bring them down??
Fantastic experience: Whilst a lot of what is covered is already knowledge to me, these programme brings it all together. Highly recommended for anyone at any level.
Thanks Niko
Negative experience: Unfortunately after 2 months I have decided to stop following the Miyagi Programme. Although I lost 4 kilos from my first official weigh in, that was the standard yo-yo weight loss and gain I have followed for the last 2 years and I did not move forward from that and it was never really address. I joined up via a Menopause Australia ad or something thinking this programme would help people's whose bodies had been impacted by peri-menopause (as advertised) but it was never addressed. At the end of 2 months I am feeling more insecure, bloated, more uncomfortable in my skin. The thing that I found most disappointing was that the programme advises that it is personalised for each individual but I really got the impression that it is the same for everybody regardless of age, gender or whether you signed up via Bikini Body, Healthy Mums or Menopause advertising. I got nutrition targets I could never meet and would have loved a day of sample meal plans to show me how to achieve this but only ever received meal suggestions. I honestly could not see how I could keep my calories to what they should be whilst achieving the protein targets thus a week's plan plan would have been great to see this but it was never received. Also I did not enjoy the exercises and it took over 6 weeks to get me a training schedule that did not include equipment even though I mentioned it every workout and in my initial call that I did not have equipment apart from a stretch band. So for me the lack of personalisation and giving me nutrition targets I could not achieve and an exercise programme that did not remotely suit me just made everything so difficult My coach seemed great but Christmas and Covid got in the way and I think we only spoke three times in 8 weeks. Was I offered the chance to speak to other coaches in her absence? Yes I was but for a programme that already felt to me like a one size fits all approach I did not really feel like being passes around to different coaches. This was a huge investment for me and the sales spiel and marketing call are both amazing and super convincing. Unfortunately though my experience has not been positive and the actual programme delivery never lived up to the FB advertising or the marketing call.
Fantastic experience: I found the whole experience worthwhile and rewarding. Although a bit expensive for some budgets, it was worth the money to be healthier and fitter. No fad diets, just healthy eating and exercise, as well as commitment and effort from me. I have a new understanding and mindset about food, nutrition, and exercise. My coach's advice was always easy to understand and follow, and the weekly check-in calls were extremely beneficial. I am healthier and much fitter than I have been in a long time.
Thanks for the feedback Anne and congratulations on the success.
Fantastic experience: I have been on the program for 8 weeks. The resources on the miyagi app is great and felt really supported by my coach every step of the way and holding myself accountable. I have learnt how to make positive and healthy lifestyle changes. The result so far has been fantastic.
Thanks for the feedback Maria! Keep up the great work
Fantastic experience: My coach Katie has been of great support and understood what i was going thru on a daily bases and would structure my fitness work around this and also help with the diet suggestions and the structure of this to suit around my work and life style. I would be very happy to recommend this programme to other diabetics as it has helped me reduce the amount of insulin that i have to have by 55 units and also have lost over 10 kgs and I am feeling a lot better in myself. Thanks once again Katie.
GREAT work Derrick, congratulations on the results... thanks for the feedback!
Fantastic experience: I have been doing the Miyagi experience for exactly 4 weeks. It has given me the courage and determination to stick to my goals. The inner strength I have found through being responsible not only to myself but to my coach Georgia has been mind boggling! I have lost over 6 kg to date! I am already feeling so much more empowered than ever before! I am making decisions in my life that I have procrastinated on for years! Thank you Miyagi and thank you Georgia for being there for ME!
Thanks for the feedback Larissa!
Fantastic experience: The Miyagi coaching system is good. The accountability is so good. The coaches talking and helping you every step as much or as little as you need. I feel I have someone in my corner just for me, no agenda just help. The app works great to track fitness and food. My coach can see it all. Recommended if you need the personal touch. Georgia is my Coach nothing is a problem for her and that is really helpful. She has come up with some good ideas for my menu's and fitness.
Thanks for the feedback Desiree!
Fantastic experience: Katie has been a real inspiration to my journey. I have found my health has improved, I have new habits now which will stay with me for live. Could not recommend Katie more highly.
Thanks for the feedback Di
Fantastic experience: a start to a long change journey feeling very supported by miyagi coaches(georgia ). constructive program not inflexible and unacheivable. lots of accessible information. many thanks pauline
Thanks for the feedback Pauline
Fantastic experience: This program is perfect for someone who has tried so many times and never succeeded. They teach you how to approach your goals in a realistic and achievable method and the personalised coaching makes all the difference. Highly Recommended!!
Thanks for the feedback Nars
Fantastic experience: I have thoroughly enjoyed using the Miyagi program. Information has been appropriately sequenced throughput my learning journey so it is user friendly and useful. My coach Krystle lead me through the information, including diet and exercise programs so it was meaningful. I am able to review information from the modules in the members lounge and ask questions to group members, watch information casts or message my coach for further information or clarity. My coach Krystle is always bright, helpful and responsive. Her weekly reviews are always welcomed and give me further insights into what l can do to get the best results for me. I have found that all the coaches are genuinely caring, extremely knowledgeable and willing to learn. Everything about this program is doable, as exercises and diet can be modified to suit the needs of the user. It takes you on a self awareness journey that allows to do a reality check on your physical, mental, social/emotional health and how they relate to habits and lifestyle choices. The biggest takeaway for me is that what l learn in this program will help me make positive and flexible and long term healthy habits and that being flexible and having a plan B is not a bad thing. Most of all it has taught me to appreciate, love and value myself and to know that l am worth it. Kymm Madden
So great to hear how this program has helped you! Thanks for the feedback Kymm
Fantastic experience: I just want to thank Alicia, Shane and the rest of the team for guiding my personal nutrition and exercise transition. Although sceptical, at the start, I promised myself to do, or at least have a go at whatever they have throw my way regardless of how weird it is. I have focused on feeding the body (fuelling the engine) nutritiously and doing the workouts with walking and jogging for some cardio, and not so much specifically on the scales . The results are speaking for themselves. I am healthier, fitter and I have lost weight. All I can say is, you have to make the change for change to happen, and these guys at Miyagi enable and empower you to do that. Thanks Alicia, Shane and the team again.
WOW. Thanks Earl, your success and attitude has inspired us all.
Fantastic experience: I have enjoyed my journey with Krystal, she not only answered all my questions but Krystal went over and above. Kyrstal showed me things that I never knew, plus new foods. Krystal renewed a lot of things that I had forgotten from my training 35 years ago. Thankyou Krystal you were a pleasure to work with. Cheers and God bless
The pleasure was all ours Ngarie. Keep up the great work
Fantastic experience: Having been on the heavier side of the scales for most of life, especially the last 15 years or so, I've tried soooooooooo many things to get healthy, loose weight, get skinny .... and nothing ever worked for longer than I could stand starving myself or killing myself at the gym. BUT then I found Miyagi and my world has changed and all for the better. Taking the focus off the numbers, off the scales and cms and putting more time towards improving my overall health and wellness was exactly what the Dr ordered ... and IT WORKS!!!! I'm fitter, healthier and more in control of what I do/eat/drink + think & feel about myself than I EVER have. My coach is amazing being words, the Facebook support group is inspirational and the program REALLY works. A total shake up of getting healthy and becoming your best self. Simply a MUST for anyone looking to find themselves and get healthy and regain control, not just get fit and skinny, but REALLY healthy. Try it!! You WILL NOT be disappointed.
Thanks for the feedback J C - the pleasure was all ours.
Fantastic experience: Have been a member now for just under two months and have been achieving some fantastic results. This won't be the cheapest option you can find but it is well structured with extnesive resources covering diet, exercise and education around diabetes management and changing behaviours to achieve long term sustainable results. Weekly interactions with a personal coach are an important part of the program and serve to prvide both motivaiton and also accountability to yourself if you choose to.
Thanks for the feedback Joe, looking forward to seeing what you achieve in a few months!
Fantastic experience: Wow I absolutely love this program, the support of all the coaches in my learning and fitness and the huge amount of support from my primary coach who seemed to make it all so easy at times. Big thanks Miyagi. The best I've done for myself in a long while!
Thanks for the feedback Amy, we're right beside... you all the way! See you at the finish line
Fantastic experience: This is my 6th week of the 26 week Miyagi Fitness program. My goal is to drop 13-15 kgs and improve my sleep, as I have moderate sleep Apnea. So far I have dropped 4 kgs, feel I have more energy and Im in a more happy place. My coach Alicia is great we have a weekly phone catch up and she helps keep me on track and teaches me about nutrion exercise and gaol setting for the following week. I find the Miyagi Members lounge packed with helpful and informative instructional videos. The Miyagi Fitness app is well structured and is my daily guide for required exercise and recording of vital stats such as weight, sleep, body fat, progress photos,blood pressure, body measurements etc. I use My Fitnesspal to record nutrional intake for each day and its linked to the Miyagi Fitness app so my coach can see my Nutrition. Im 57 and learing to drive all these apps has been at times frustrating, but now that I ve progressed to my P's its easier and my coach gets instant updates. Overall Im very happy with the program and look forward to making more progress in developing better Habits Routines and Rituals for a life time not just for the 26 weeks.
Great stuff David, thanks for the feedback
Fantastic experience: I was very disappointed in the beginning because I wasn't seeing any change on the scales, however after a few months with the program I can definitely see and feel a big difference. I like the reflection I see in the mirror now, my clothes are feeling looser pants are falling down (not off), my stomach is less bloated and flatter, even my face looks thinner. I have lost centimetres, just not numbers on the scale. Having said that though, I am in this for the long-term. Slow and steady wins the race, it's not just a short-term fix! The skills and habits I've learnt are going to stay with me forever! Thankyou Miyagi
Great to hear you're developing those skills and habits for the long term!
Fantastic experience: Great group of people - had a brilliant experience working with everyone! The program is well structured and while demanding, it is realistic.
Thanks for the feedback Jamie
Fantastic experience: Top level trainers, programming and coaching. The Miyagi team over deliver on every aspect. I would highly recommend the Miyagi coaching programs for anyone looking to work with the best and achieve real results.
Thanks for the feedback Rhys
Fantastic experience: The Miyagi 'journey' has been a thoroughly enjoyable experience and thankfully I still have a few weeks to go in the program. I have developed many better eating habits and a much improved awareness of what balance of foods I need to fuel my body with adequate proportions and nutrition. My trainer (Katie)has been in touch regularly and guided me and adjusted my program along the way. She has even tolerated my odd 'lapse' and helped get me back on track! I have lost weight, lost inches and have energy levels well above where they were when I started. I took some convincing to start the program (and spend the $) but I have no regrets and sincerely thank the team for getting me on the program and helping me throughout. My 'journey' will not end when my time in the program is up.
It was our pleasure Nick and congratulations on your success.
Fantastic experience: It was a big step for me, investing in the Miyagi program a little over 3 months ago, but boy has it been worth it. I was a mess due to countless lockdowns, my business seriously impacted, and an unhealthy lifestyle. My amazing Miyagi coach, Jess, has been pivotal in helping me completely shift my mindset on so many levels, namely fitness, nutrition, and essential daily habits that include such things as clearing the mind, understanding macros, and even simple things as drinking more water and getting a good night's sleep. The weekly coaching calls are gold, too, that have been not only enjoyable but which have kept me on my toes. I'm now 9kg lighter after about 14 weeks, a lot fitter and stronger, sharper mentally and more energetic. Pretty sure I'll achieve my original goal to have lost 15kg by the end of the 6-month program. HIGHLY recommend this program and I thank the Miyagi team wholeheartedly, especially magnificent coach Jess.
Thank you Scott, the pleasure is all ours and we are there with you ever step of the way!
Fantastic experience: Signed up to Miyagi, feeling overweight and sluggish and not happy with the way I looked or felt. Well everything has changed, under the guidance of a coach and following their nutrition plans, updates and videos I have transformed, lost weight and feel fit and strong. My body has transformed, I feel great and alive and look forward to my new daily regime. Without dieting but understanding food intake and what to eat. You still can enjoy a drink too. Highly recommend Miyagi if you want to take the step.
Thanks Rory, great to hear you found your balance are a feeling great!
Fantastic experience: A brilliant online coaching organisation, help to positively change the lives of your everyday person.
Fantastic experience: This is a brilliant program! The coaching team includes dieticians, nutritionist and exercise professional's who are dedicated to improving the lives of their clients. Great weekly support, online education and a welcoming facebook community that keeps me motivated!
Thanks Jessica
Fantastic experience: I needed a program where I received help from a coach who could assist me with ideas on what to eat and exercises tailored to me. I get all of this and more with Miyagi. I am so thankful that I found them online and just went for it. I was desperate and at the end of my rope! Nothing else I tried worked, or rather worked long-term. I received a diagnosis of T2 diabetes in July and the same month I joined Miyagi. I am hoping that with the nutrition and exercise guidance I am receiving that diagnosis will be reversed! My life has changed for the better with losing weight and this is something that I know I will be able to maintain long-term.
Thanks Lis, we are here to ensure that you reach your goals!
Fantastic experience: Single Mum of 2 kids under 5 years of age. This program has helped to reaffirm my knowledge of healthy eating habits and regular exercise with my attentive focus being on the scales and weekly images of comparison. I have lost Over 10kgs in this program, and highly recommend it to those who want to make the change to their lifestyle.
Thanks for the feedback Amanda
Fantastic experience: A mother of 8 trying to get herself confidence back and feel good about herself the journey I have been on has been a real eye opener it has helped me be more confident open minded. I am more consistent with exercise and it has taught me to change my lifestyle a lot all though the journey is hard it’s up to yourself to be accountable for your actions I’d just like to take the time to thank the Myagi team for all the knowledge and support I wouldn’t have been able to do it without you.
Thanks for the feedback Serena
Fantastic experience: A professional team of trainers that get great results for their clients.
Thanks Paul!
Negative experience: I started on this program thinking well be doing training live streaming or videos demonstrating exacting as you move along but it wasnt what i myself expected. I Expected more. I gave up and gave in. Ifound it way to difficult to keep up aswell with all the logging in measuring being time constraint mum to 3 inc a baby and homeschooling. Id prefer to go to a gym and have all that worked out for me. I wish i was pushed harder but i felt they also gave up on me by not having my "coach" even message me through the app they have to see if im emotionally or mentally OK. IVE HAD A UP anD MOSTLY DOWN RELATIONSHIP WITH ThIS PROGRAMS 3 MONTHs LEFT AND I JUST BAILED ON IT. I think they need to be clearer on what the program is. very misleading calling it the fit mum project..I think anyway. Each to there own!
Negative experience: 28-OCT-2020: IT’S A SCAM!!!!! BEWARE!!! BEWARE : Have no words to express how much I regret enrolling for the program. Once you’re in, you have no way of going out. You’re not allowed to leave under any circumstances.. not even when you’re jobless, unwell, don’t wish to continue.. in short under no circumstances you will be allowed to leave. No is bothered if you’re following the program or not but your money should be paid on time. I’d rather have fed homeless and hungry people who actually need money rather than spending my hard earned money here.... It’s a sheer harassment.. DO READ TERMS & CONDITIONS CAREFULLY before signing up. One of the points mentioned- “no negative comments will be tolerated , please contact team”; I did that however, with no resolution or understanding I’m mentally stressed now that I still have to pay even without being able to do the program. I have multiple donations linked to my account but unfortunately this is an unwilling charity that is being forced upon me. When I don’t have the money, I would rather want to worry about the money I’m donating to hospital, wildlife etc rather than stress about how to pay for this program. It’s ridiculous....
Suruchi, the terms and conditions were thoroughly explained to you on joining the program. You used the services for months and had access to all the resources to download for your use (which you did). I don't feel that your complaint is fair or that it has any merit. Nonetheless we wish you well.
Fantastic experience: Didn't know what to expect initially with this program. Was it another organisation professing to change the world for you and in reality you get handed an app and basically have to sort it yourself? Not with Miyagi. Yes there is an app but there is also genuine support. You get assigned a 'coach' which is what I personally needed. Accountability :) My coach is religious in our weekly chats and provides great support and direction. I have been on the yoyo approach to weight loss and this is the first program that has kept me focused thanks to the professionalism and dedication of the Miyagi Coaches. This coupled with seeing results further motivates to achieve your personal goals. Highly recommend the Miyagi approach to anybody wanting to achieve.
GREAT to hear you're making progress Mario. Thank you for the review and let's keep pushing forward.
Fantastic experience: A great program run by a highly professional team
Positive experience: I joined Miyagi to get fit and healthy for me and focus on my health to be the best version of myself. Learning to find time for ME and not feeling guilty was something i learnt to do. The staff at Miyagi are professional, kind, knowledgeable and amazing. I learnt so much about nutrition, exercise, planning and tracking my food. The coaches were always able to answer my questions, made me accountable for my actions and having that check in each week guided and inspired me to achieve my goals. Thank you Miyagi for educating me, making me accountable and providing the tools to make it happen and for being there every step of the way.
Thanks Natalie for sharing your experience!
Negative experience: I am expected to pay $596 dishonor fee when I cancelled contract, owner continually says in his review responses that the terms and conditions are clearly explained, if that is the case why so many reviews by people who do not understand what they have signed. Terms and conditions WERE NOT EXPLAINED CLEARLY TO ME, I had to request a copy 3 times before they were provided. And the pressure to sign the contract was forceful and immediate. Absolute disgrace, report to ACCC and Qld consumer affairs, in the interim trying to find an acceptable way to pay this large sum of money when I am nursing a terminally ill family member. Myagi sales staff should be ashamed of the process and the owner should provide more flexible terms or at least a cooling off period. Update 17/6 Typical response from the owner. I was not given any time to consider, was simply asked forcefully if I was ready to make a decision on the spot and felt intimidated in to saying yes. No matter what the owner says insist on at least a 48 hour time frame before committing cause once you are in they have you.
Hi Julie - the t&c were sent to you, we always give people room and time to read them before signing (which you did). Our focus was and still is to help you with your health and that's a commitment we take seriously. All business operate with clear terms, as do we. Nonetheless we wish you well.
Fantastic experience: Following the Miyagi program has been no less than life changing for me. Not only have I lost 10kg in tge past month, I'm eating fantastically well but the positivity of the entire program is Spilling over into all aspects of my life and home. I couldn't be more thrilled with results so far.
So glad to hear the good news - keep going!
Negative experience: Do NOT sign up to this program. They have attempted to charge me $3200 even tho they never supplied me with any of the meal plans or exercises. I tried to cancel within a week of signing up and they do not offer a cool down period. Spoke to many people who have had the same problem but Shane has no empathy or understanding . Currently lodging with ombudsman and receiving legal advice please do the same to other people affected Close this money hungry man's business down
Rebecca, the terms of the agreement were clearly explained to you upon joining. Your behaviour and racist attitude towards our overseas support staff will not be tolerated.
Fantastic experience: I have just finished the 6 month program and cannot speak highly enough of it. I have learnt so much about nutrition, about exercise and about myself. The program is wonderful - it's holistic, supportive and it works. From the moment you join you are supported by the staff - phone calls, emails, Facebook. It is wonderful. The weekly check in calls with Krystle were great - never any shame if you had a bad a week, simply solutions and advice offered. The live postings from the coaches on Facebook about a range of topics were really helpful. The feedback, advice and support from the other people in the program was great. I have lost centimetres, but I have gained confidence, motivation and knowledge. Cannot recommend this program highly enough!
Hey Shelley, so glad to hear you loved it. Thanks for being YOU.
Negative experience: SCAM . They are money hungry and don't let you get out of the contract. Weather your circumstances changed or not. Absolutely disgusting. DO NOT FALL FOR THIS SCAM!!
We are sad to read your review Rachel, considering you used the services for approx 4 weeks (your coach tells me that you were doing so well too btw).
As you can see in the many positive reviews, people do greatly benefit from working with our coaches when they apply themselves.
Wishing you well nonetheless Rachel
Positive experience: Since committing to this program I have changed my way of thinking about better food choices and exercise. The duration of the program is enabling my brain to re-wire and behaviours to change. I’m feeling amazing and getting my healthy body back.
Thanks Sarah, love the feedback and congratulate you on your success. Team Miyagi
Negative experience: Had initial phone call with field person whom i advised to debit my account the following week. Woke up next day to find debit done. Had it reversed and paid fee to bank for it. Emailed constantly asking to cancel. Got a debt collectors notice to pay up. Again never used the services and only paid 12.00 to them. Email sent regarding threatning debtor notice only to be told it was an error. Answered my phone today with a rep from Miaygi on phone saying i would have to pay a cancellation fee. I didnt speak with anyone nor had personal coach ring and now I'm being told to pay or debt action will commence. How discusting is this group that they lie to clients and say " you spoke with this person" when you know all you've done is email. Bunch of liars never got the t&c's never signed anything. I will be going to seek a lawyer and sueing them for pain and stress they have caused me. UPDATE... now i have Arma group chasing me for $3600.00 when i didn't sign anything or start or speak with a coach. What a joke.
Jason, this review is a scam. We have no record of you in our program.
Fantastic experience: Incredibly passionate team who go above and beyond. The positive energy is contagious, motivating and inspiring. Highly recommend.
Thanks Peta
Fantastic experience: The team at Miyagi are really knowledgeable and know how to get results. They’re a super supportive and friendly team and are dedicated to helping you reach your goals.
Thanks Pat
Fantastic experience: I have had the pleasure of meeting Shane a few years ago and I don’t usually write reviews but the other day I was thinking about one person who has changed my life for the better in the past few years and Shane and his team at Miyagi fitness came to mind! Shane has transformed me from the average Joe to someone who is fit, healthy and more confident and the results are mind blowing. I could have never pictured myself to be were I am now with my physique and health 10 years ago and let me tell yob I have spent thousands on personal trainers and it was all smoke and mirrors until I met Shane. Shane I cannot thank you enough for your support and your knowledge and your constant guidance. I can never really repay you for what you have done for me but I can thank you with all my heart brother. Your client and now friend Chris Charalambous
Thanks Chris
Fantastic experience: I genuinely feel the team just want you to be the best version of yourself. They keep you motivated which I think is hard to achieve sometimes. Super friendly too, which makes it all the more enjoyable.
Thanks Tanya
Positive experience: Loving the programs given the online support from the coaches and other women in the program is inspiring. It allows you knowledge to gain a better understanding of a healthy lifestyle mentally and physically zqrather then dieting.
Thanks Jaleesa
Fantastic experience: I absolutely love Miyagi - Elite Online Coaches. They are extremely professional and their knowledge and information provided is outstanding. I would highly recommend Miyagi - Elite Online Coaches for anyone wanting to achieve their health goals.
Thanks Cherie
Fantastic experience: I strongly recommend the team! The coaches are highly professional, attentive, welcoming and supportive. An excellent group to help and motivate you reaching your goals.
Thanks Mileni
Fantastic experience: Myagi is more than just a business, it’s like a family. They add a personal touch to a professional service, with many resources to help you achieve your goals. Highly recommend
Thanks Mia
Fantastic experience: The Miyagi trainers were always professional, dedicated and their program helped me reach my fitness goals.
Thanks Stephanie
Fantastic experience: Really great team to work with.. totally helped me stay on track with my training and nutrition goals. They support and guide you every step of the way, couldn’t have kicked my covid kilos without them
Thanks Jo
Fantastic experience: Lovely coaches!
Fantastic experience: Joining this group with my wife has been a life changer for both of us. Definitely recommend it! Thanks, Miyagi team! ❤️
Fantastic experience: Best support group I've been with thus far. Keep up the good work!
Fantastic experience: Thanks miyagi... from anxious and unhappy, to being me again! I had forgotton who I was and struggled to find the courage to join your program. I am so glad I did! New me. New job . NEW LIFE thankyou
Fantastic experience: Signing up and doing this program has been the best thing I have ever done for my self. I have learnt so much not only about health and fitness. But also myself. The Miyagi team is so supportive and encouraging. I would recommend Miyagi to anyone who wants to make lifestyle changes and improve their quality of life
Thanks for the feedback Amanda
Fantastic experience: Miyagi Fitness ticks all the right boxes, I'm so happy i have joined with them, they have positively changed my life and i feel like a new person, Thank you team!!
Our pleasure Dan
Fantastic experience: I highly recommend the program from Miyagi Fitness, I spoke to one of the guys and they were very helpful & good communication was established and the program I am using is excellent
Fantastic experience: I had a great time during my Program with Miyagi. I've achieved my goals effortlessly. Thanks to Miyagi and super coach Camilla for all support and dedication along the way.
Fantastic experience: I’m thankful for all the care and support I’ve received from Miyagi coaches and staff. Coach Camila personalised my program to my goals and limitations around my injuries. Thank you Miyagi Team. I feel my best version at 65!
Fantastic experience: I loved my journey with miyagi. Coach Camila is amazing and I’ve learned so much from the team.
Fantastic experience: This has changed my life in so many positive ways! And my trainer I will always remember. Thank you so much for your help and support
Fantastic experience: My journey with Miyagi fitness has been nothing short of amazing. The coaches are brilliant, extremely helpful and understanding. I would recommend this program to anyone who feels they need guidance, accountability and mental plus physical strength help.
Fantastic experience: A fantastic group of personal trainers who work tirelessly to get their clients the best results. Recommend.
Fantastic experience: Excellent program and lots of fun, finally back in shape! Highly recommended!!
Fantastic experience: Not all PT's are the same however I have used the Miyagi team for years to help me stay fit through exercise and a moderately healthy diet. It's tough to stay on track with our busy lives and I appreciate and would advocate the use of a Miyagi trainer to help make a difference. The team taught me correct techniques and I no longer have injury problems and I now work from home so I cancelled my membership knowing I can use my learnings to go forward. I had no problems cancelling my membership.
Fantastic experience: I worked with Miyagi personal trainers for many years whilst I lived in Australia and they got me into the shape of my life. The sessions were always well-planned and rather than just taking me through a routine each time, they explained the theory behind everything we did and showed a genuine and continued interest in my progress. As with many things in life, achieving success requires commitment and effort, so if you are going to be devoting time and money to your physique goals, I would highly recommend partnering with a company such as Miyagi that is not only science-based but prides itself on its customer service too.
Negative experience: Can't believe the fact they can do this
Noeline, the program terms were clearly outlined in your signed terms and conditions. We made every attempt to help you too, sadly our efforts were rejected. We wish you well going forward.
Negative experience: This is a SCAM, do not sign up. I unfortunately just did before doing my due research, I cancelled 3 hours after speaking with them and they told me I can’t cancel. No cooling off period or anything. Heading down the legal road now to ensure they don’t steal any money.
Sandra, it's not a scam. The program terms were clearly outlined in your signed terms and conditions. We have helped 100's of Australians improve their health. Unfortunately in your case things didn't work out. We made every attempt to help you too, we wish you well going forward.
Negative experience: it's a scam don't sign up
Lauren, upon joining all the terms and condition were explained to you in detail and provided in the signed terms and conditions. You used the services, therefore it seems unfair that you feel that you shouldn't have to pay for something that you used. We had the best of intentions to help you with your health, that was the only focus. We wish you well going forward.
Negative experience: Their program is a scam, please don't enroll, you have been warned
Neet, this review is a scam. We have no record of your involvement in the program.
Negative experience: DO NOT SIGN UP it is a scam they have complete disregard for people's mental health and well-being. They do not allow you to read T and C's just pressure you into signing and when you ask the same day to not go ahead they advise too bad you signed. Then you get a text message 2 days later advising that your account has been closed as per the 48 hour cooling off period. However you are then told that the text was a mistake and you still have to pay or they will have the debt collectors chase you up. They put it back on you saying some people just can't be helped but that is not the case it is that they are a fraudulent and deceitful company who prey on vulnerable people. AGAIN DO NOT SIGN UP TO THIS COMPANY.
Stacey, suggesting you were pressured into joining is simply not true. The terms and conditions state clearly what is involved upon joining. We had the best of intentions to help you improve your health, sadly in this case it wasn't possible. We wish you well going forward.
Negative experience: Rude, they won’t let you cancel, deny any of the documents they have legal side.. It’s a scam’
Jakob, this review is a scam. We have no record of your involvement in our program.
Fantastic experience: If you are looking for a personal trainer in busy Sydney CBD, look no further. Miyagi Fitness has an amazing philosophy to personal training and great personal trainers who can help you reach your goals. Highly recommend giving these guys a call if you are not having too much luck in the gym on your own.
Fantastic experience: Professional team! Personal training with a difference. outcome focused tailored to client's lifestyle and needs. Keep up the great work team!
Fantastic experience: My trainer Michelle at Miyagi Fitness is awesome! Super knowledgeable and experienced and helping me to reach my goals. Highly recommend!
Fantastic experience: This studio is an awesome place to get the results and the professional guided support for your overall health & fitness. Am so impressed. Years of experience, head coach Shane is the best. Thank you.
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