Mr Vitamins
Information about Mr Vitamins
Opening hours
- sunday: 10h-17h
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-21h
- friday: 9h-18h
- saturday: 9h-17:30
We are proud to be Australia’s most trusted vitamin and natural health retailer with over 30 years’ experience in improving our customer's health.
Our team of Qualified Naturopaths, Nutritionists and Sports Specialists are ready to provide you with trusted advice and access to the largest range of vitamins and natural health products within Australia.
Our comment from Nutrifinder.net about Mr Vitamins:
Mr Vitamins is a well-established health store located in Ashfield, Australia, known for its extensive range of vitamins, supplements, and health products. Customers frequently praise the exceptional customer service provided by the friendly and knowledgeable staff, particularly highlighting team members like Lina, Rebecca, and Gideon for their helpfulness and personalized guidance. Many reviews reflect a positive shopping experience, with visitors appreciating the welcoming atmosphere and the genuine care the staff show towards their needs.
Some of the standout features of Mr Vitamins include:
- Wide selection of vitamins, protein powders, and health foods
- Competitive prices and frequent discounts
- Staff expertise in health and wellness advice
- Strong community engagement and customer care
However, there have been occasional criticisms regarding stock availability and pricing fluctuations, with a few customers noting instances of less-than-ideal service experiences. Despite these concerns, the overall sentiment remains positive with many customers expressing their loyalty and trust in the store.
In summary, if you're seeking a friendly and knowledgeable place for your health needs, Mr Vitamins is highly recommended by its community of satisfied customers.
Mr Vitamins: Reviews
Fantastic experience: Lina went above and beyond for me saving one of the last products for me and had it ready for me too. Will always shop here for supps! Cheers!
Hello Thomas,
Thank you for taking the time to send in such a great review.
We will ensure we pass on your feedback to Lina (who is a Superstar) and look forward to seeing you in-store again soon.
Yours in good health,
Mr Vitamins
Fantastic experience: Massive shout out to Lina As she gave back my faith in this store with her great costumer service and expertise, always smiling and willing to actively listening to your needs and recommend exactly what I needed. You see, I used to be a regular client since 2016. Then the quality of service was in decline for years and due to this, I stopped shopping there for 4 years all together. Until I came back seeking customer assistance and good prices and left very pleased. Thanks to Lina, I’ll be coming for more shopping more regularly as a result. Mr. Vitamins; keep people like her that really bring this quality and sense of warmth to your store in Ashfield
Hello Lio,
Thank you for taking the time to send in such a positive review for Line @ our Ashfield store, and it's nice to have you back shopping with us.
We will be sure to pass on your kind words to Lina and look forward to helping you in-store again soon.
Yours in good health,
Mr Vitamins
Fantastic experience: Friendly staff, Lina, takes the cake as she was very friendly and helpful. Nice shop at my beloved Ashfield
Hi There,
Thanks so much for taking the time to send in a positive review, we will be sure to send on your feedback to Lina and the team.
We look forward to seeing you in-store again soon.
Yours in good health,
Mr Vitamins
Fantastic experience: Jenni always has time to help me find the best product for my health!
Hello Lorraine,
Thank you for your nice review on Jenni at our Ashfield store, we will be sure to pass on your positive feedback.
We look forward to assisting you when you are next in-store.
Yours in good health,
Mr Vitamins
Fantastic experience: Great shop with amazing staff. Specially Lina, which helped me to find what I needed and made good recommendations.
Hi Bryan,
Thanks for taking the time to send in such a positive review for our Ashfield store & Lina.
We look forward to seeing you again in store soon.
Thanks again,
Mr Vitamins
Negative experience: The link on Google says capsules you click on it and order and they send you powder because they don’t actually sell capsules. Not happy Jan!
Fantastic experience: Gideon provided personalized guidance that was both practical and easy to follow. I really appreciated how he took the time to understand my specific needs and goals. Gideon's advice on meal planning and healthy eating has made a noticeable difference in how I feel day-to-day. Highly recommend for anyone looking to improve their nutrition and overall wellness! and an absolute gentleman too. Thank you.
Fantastic experience: Went into Mr Vitamin at Ashfield store to get some advice on protein powder for my 70 year old mother. The ladies were very attentive, caring and nothing was a problem for them. They were very helpful and approachable. They listened to our needs, asked questions, we are very lucky to have people that care for the community. We will be returning for other vitamins and good Gina and Dina x
Hello Gina & Dina,
Thank you so much for taking the time to write this great review, we are glad you have experienced the Mr Vitamins difference. We would love for you to come back and let us know how the protein is working for your mother.
Thanks again,
Mr Vitamins
Fantastic experience: Lovely staff very helpful. Always has what I want in stock.
Fantastic experience: Friendly staff and best customer service Rebecca is a gem!
Hello Anton,
Thank you for taking the time to write such a nice review.
We agree that Rebecca is a gem, and look forward to seeing you in-store again very soon.
Thanks again,
Mr Vitamins
Negative experience: Few months ago I went a bought a Oxy Shred from this place for 58-59$. Went back 2wks ago and it just jumped up to 80$ which it's ridiculous to have a 20$ increase within months? Seriously? Well came back to Marrickville and found a cheaper place called Essential Supplements near the corner of Marrickville Rd and Victoria Rd in Marrickville (near the lights) Great staff and service and reasonable prices. I did get my Oxy Shred (mango flavour) from there for 67$ not 80$. Some businesses are taking advantages of customers in tough times especially when they know people do need them. Oh well I'd recommend Essential Supplements to anyone and you also get a 10% off any product if you're a member there
Fantastic experience: Great variety of vitamins and supplements. The best thing are the people that work there. Great advice and great servive
Hi Ryan,
Thanks for taking the time to provide such a positive review.
We look forward to seeing you in-store again soon!
Thanks again.,
Mr Vitamins
Positive experience: Big disappointment, looks big and stocked but every time I visited, couldn't find what I was looking for
Hello There,
Thanks for taking the time to send in your review, we are sorry that we were unable to help you when you visited. If there is someone specific you are after, or we are out of stock, our team will happily order it for you.
Again, thanks for taking the time to provide the feedback.
Mr Vitamins
Fantastic experience: Reasonable prices
Hello Robert,
Thanks for taking the time to send in the review, we look forward to seeing you in store again soon.
Thanks again,
Mr Vitamins
Negative experience: Bought this fusion health liver tonic from here sometime ago waste of $80 cheaper at chemist warehouse....got tests done didn't help my liver
Fantastic experience: Been a frequent customer to Ashfield Mr Vitamins (located next to Woolies and BWS) over the years, great service and wide selection of products to assist with my vitamins and protein needs. Prices are competitive too! Thank you.
Hi Ash,
Thank you so much for taking the time to write this positive review.
We appreciate your loyalty and look forward to seeing you again in the store soon.
Thanks again,
Mr Vitamins
Fantastic experience: I’m a regular and local and I always come back! The staff are patient and helpful, especially Stephanie and Rebecca. They’re both qualified naturopaths providing me with exceptional advice and service for my natural medicinal needs every time. Thank you so much for your help and care, we need more people like Stephanie with the right minds and professional service.
Hello Tiffany,
Thank you so much for taking the time to provide this review. We are always here to help you with your Health journey. Looking forward to seeing you in store again soon.
Thank You!
Mr Vitamins
Fantastic experience: Helpful friendly staff
Hi Michael,
Thanks for taking the time to give us such a great review! We are happy to help and look forward to seeing you in store again soon.
Good Health.
Mr Vitamins
Fantastic experience: Amazing staff, they are always willing to help and are knowledgeable. My son looks forward to seeing the staff, they are just lovely, especially bec, Gideon and Miriam. The amount of help they've given me has been absolutely amazing. Love shopping here and highly reccomend shopping here.
Fantastic experience: Such a positive experience coming in to the store this week, Rebecca and Gideon were so helpful. I will definitely be back to this mr vitamins in the future.
Hi Nicole,
Thank you for taking the time to write such a kind review on our team.
We look forward to seeing you in store again soon.
Thanks again!
Mr Vitamins
Fantastic experience: Excellent store for healthy options and good staff members.
Hi Veenu,
Thanks so much for your positive review, we look forward to seeing you in-store again soon!
Thanks, Mr Vitamins
Fantastic experience: Super quick delivery & great range of products
Thank you very much for your positive review, we look forward to seeing you again soon!
Mr Vitamins
Fantastic experience: Marie was such a kind and knowledgeable assistant today. I'll definitely be back
Hello Alicia,
Thank you for your kind review of Marie.
We hope to see you in-store again soon.
Thanks,
Mr Vitamins
Fantastic experience: Really good shop and staff Stephanie help me and my partner to choose the right vitamin and supplements really happy so i really recommend this store 10/10
Hi Alex,
Thanks for your great review, we appreciate the positive feedback.
Look forward to seeing you back in store soon.
Mr Vitamins.
Fantastic experience: Great place to buy vitamins and love place To get anything in amazing shoo Great customer service and very professional
Hi Robert,
Thanks so much for your positive review!
We look forward to seeing you again soon.
Thanks Again,
Mr Vitamins
Fantastic experience: Very knowledgeable and helpful staff
Hello Paula,
Thank you for your great review.
We look forward to seeing you again soon.
Mr Vitamins
Fantastic experience: Wonderful service and knowledge
Thank you for your positive review, we hope to see you again soon.
Mr Vitamins
Fantastic experience: I have been to Mr. Vitamins recently to purchase Optimum Range Isowhey protein range and blown away by their protien range and the clear organisation and categorisation of the available flavours. While I was browsing, I was nicely intercepted by this wonderful Team member Jihan and requested if i need any help. After selecting the protein powder of my trainer's recommendation, Jihan finalised my transaction and also asked few questions about my choices of protein powders and also recommended a few other products by providing a couple of freebie samples for me. Even though, I went there 15 minutes before closing time, they did not rushed me but provided the excellent customer service. Thank you Jihan. Very much appreciated.
Thank you very much for your positive review, we are glad you like our Protein offer (and freebies)!
We look forward to helping you again very soon.
Mr Vitamins.
Fantastic experience: We came to the store and Milan the Nepalese guy that recommended us a few products was very knowledgeable and friendly . He spend time explaining what’s the difference and why he recommend the ones that he think would work better . This personalised assistance it’s so important for customer . Purchased the product he recommended and it works wonders !
Positive experience: About 1/3 of the store is now blocked off so i would imagine their range has reduced.
Fantastic experience: Came in looking for a few things. Staff were friendly and knowledgeable. One walked me around and talked to me about my options. I was very happy with their service.
Fantastic experience: Has all my Fusion products
Negative experience: AVOID !!!!!! If you want reasonably good/ pleasant staff politeness, do not visit this store. Stephanie ( the manager ) as stated in a previous review, needs some solid and serious customer service training, as does another staff member, whose name I do not know. I was following up via telephone, an order I placed in person at the store. Stephanie and the other staff member were excessively rude, dismissive and impolite when handling my enquiries over the telephone, with their responses to my queries being very condescending. And when one staff member was talking to Stephanie, I was not put on hold, therefore I could hear every less than pleasant thing they were saying about me. I picked up my order in store today, served Stephanie, with no eye contact. Terrible experience on all levels. As, I said, If you wish good customer contact by staff...AVOID .
Positive experience: Well stocked. Unfortunately, did not have what I wanted.
Fantastic experience: Very reasonable prices for most of the Keto related stuff. Mostly Amazon prices and the bonus point it is that they save you the hassle of waiting for shipment and more often than not driving to post office to pick up the parcel because the lazy postie just left a 'no one at home' card without even ringing the doorbell. Everyone's home. It's a damn lockdown (misdirected anger). The store's good!! 5 stars!
Negative experience: Went into the store and asked for Melatonin, I was given a product and said this is the ONLY one available. Buying it and taking one at home I thoughly read the label to find that it was labelled as HOMEOPATIC melatonin, meaning it has less than 1% of the actual active constituent and is mostly sugar. Not happy with this advice. The TGA has found that none of the therapeutic claims made regarding this product could be substantiated. These claims regarding sleep were found to be inaccurate, misleading and exaggerating product efficacy, breaching sections 9(a), 9(b) and 10(a)(ii) of the Code. I'd be careful taking any advice from the sales people.
Fantastic experience: Very helpful staff
Fantastic experience: Good store, finde all the vitamins you need.
Fantastic experience: Excellent selection, good pieces and extremely attentive customer service! Highly recommended.
Negative experience: Stephanie at this store needs go through customer service training and how to deal with people. I was made wait for 30 minutes in the que and asked her she says i have to wait more time after yelling screaming another staff member came served me. Unfriendly, unprofessional and unacceptable
Negative experience: Bushwhackers
Positive experience: Huge selection
Positive experience: Friendly and helpful staffs.
Fantastic experience: fantastic customer service will be back for sure
Positive experience: Good options or varieties; high prices
Fantastic experience: Great
Fantastic experience: Good service, very knowledgeable
Thanks Tim - your 5 Stars are much appreciated & we will be sure to share with the team!
Yours in Good Health,
Mr Vitamins
Positive experience: Helpful staff
Positive experience: They have a good range of products at a good price. The Naturopath with dark hair who served me at the counter there today was really rude and had attitude but the the other woman with blonde hair was really friendly, genuine and helpful.
HI Andrew,
Many thanks for your feedback. We always value the opportunity to educate our team on optimal customer service and will be sure to talk with the team member. We are really pleased our other team member was able to assist you with great customer service. We look forward to seeing you in store again soon.
Kind regards,
Mr Vitamins
Positive experience: Good customer service...
Fantastic experience: the team is friendly, kind and polite. always willing to help. I like their protein chips and their planet organic calming tea. great service. keep up the good work.
Fantastic experience: The attendants are always very friendly
Negative experience: Hello my dear health and sports buffs, you like me are always out and about for the best deal on up to date supps, in regards to Mr.Vitamin I can say that I used to shop there more often than now, the only reason way to overpriced, a simple comparison on citrulline malate of the same brand and dosage and you clearly see what I mean, by doing your shopping carefully you can save a solid 30% by buying somewhere else or online etc..! They also discontinued certain products, a common practice to raise profitability on the back of the consumer, but nowadays we have the choice... the internet so therefore if they are not competitive any more than soon they might cease to trade. "Why not sell more for cheaper... than less for more profit?!" If you compare the most up to date business model, the winning formula is more for less... not less for more!!! Kind regards from an avid savvy shopper
Fantastic experience: I'm one of their regular customers and like to shop here because their stock is comprehensive and readily available, such as health supplements (many different brands), and personal care and household items. What I appreciate most is their wide range of gluten-free foods including high quality organic breakfast grains and chocolate. Except for a couple of salespersons who have served me with rather expressionless faces, the rest are friendly and helpful, one of whom is outstanding; Jace has an excellent manner with customers, very gentle and patient, and knowledgeable about products in the store. I've one suggestion: please remember to put signs that advertise discounts away or out of sight once they're no longer applicable. I was disappointed that I couldn't get the 25% discount as per the (expired) sign, but ended up buying the item anyway (without discount, I'd missed out on the discount by one day).
Fantastic experience: Great range of vitamins, proteins and health products. The staff are x factor though. They are all very knowledgeable and very friendly
Fantastic experience: Gotta say this is a fantastically well run store. The staff are friendly and helpful.
Fantastic experience: Love this store. Extremely friendly and helpful staff and extensive range of products. I was very excited to find an oil.that is difficult to find. Just one thing please stock moo goo!
Thank you Maree for your feedback, we love hearing from customers around their service experience.
As for Moo Goo, please email us at [email protected] what Moo Goo item you are after and we will look into it for you.
Regards,
Ferhat
Fantastic experience: Great selection and some of the most helpful (and knowledgeable) staff that I've encountered. They even have an in-house naturopath (James I think his name is) who can mix something special if they haven't got what you want on the shelves. Most items discounted which is a welcome bonus. Worth visiting.
Fantastic experience: One of my favourite health food stores and it's so local!! I used to have to buy my favourite skincare brands online at more expensive prices but now I can just pop in to mr vitamins, get my products there and then for a CHEAPER price. They have such a big range, products i've never seen in store before and the shop itself has a nice feel and atmosphere. Staff always ask if I need help. No complaints at all, highly rate it.
Negative experience: More often than not the staff are various degrees of rude. For example, I went to the counter to return an item. The sales assistant was jabbajawing with a friend. It didn’t look like there was a transaction occurring so I politely mentioned that I needed to return something. She shot me a look and then immediately proceeded to resume the conversation like I wasn’t there. Cold! I also find that they don’t have good stock of the products I’m after. I’ll be thinking twice before shopping there again.
Hi BabyJackRabbit,
We are sorry that you feel you had not received the right level of service from one of our Mr Vitamins stores, could you please email us [email protected] your contact details so our customer support team can get in contact with you to resolve your concerns.
We look forward to hearing from you soon.
Regards,
Mr Vitamins
Fantastic experience: Very impressed. Lisa Vu is super helpful and knowledgeable. 10/10
Negative experience: Bad service today. I bought some toothpaste for $7.95, paid with $20 and after the woman behind the counter rang it up I realised that I have a member card so I apologized and gave it to the staff after the payment. The woman's reaction was very rude and impatient, she gave me my change ($12.05), then accused me of only giving her $10, I insisted I used a $20 note. She looked at me and said "Lets check the cameras then", "Of course, that is fine" I said. She then realised she was confused and had gotten it all wrong. She did apologise however I did not appreciate being treated in that disrespectful manner, she did not trust me or take my word. The staff should have more patienve and talk nicely to customers. I am usually a big fan of Mr Vitamins however this was not impressive at all for my shopping experience today :(((((
Hi Luna,
Thanks for getting in touch. We appreciate all types of feedback and as we work to improve our processes and customers service, we'd really like to get speak to you directly to discuss the matter further. We pride ourselves on customers service so we're disappointed about this too. If you'd like to email us at [email protected], we can get in touch that way.
All the best,
Mr Vitamins Team
Fantastic experience: I have recently purchased some protein powder from Mr Vitamins and the service was great! Very professional and knowledgeable. Keep up the good work. A very satisfied customer!
Fantastic experience: I recently started to explore this shop. can stay all day if i feel not hungry lol I had some organic coconut hair products and i love them. staffs are kind and help me always as i asked them what i want to. even i left my phone on the counter and the lady follewed me and give that to me..thank you so much i think this is good shop to try if someone has interests about health care and eco friendly product good to have so many obtions to choose for me
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