QSMC Physiotherapy Woolloongabba
Information about QSMC Physiotherapy Woolloongabba
Opening hours
- sunday: (closed)
- monday: 7h-19h
- tuesday: 7h-19h
- wednesday: 7h-19h
- thursday: 7h-19h
- friday: 7h-18h
- saturday: 7h-12:30
QSMC was established with the aim of restoring optimal function to the sporting and general population, in the shortest possible time. Although many of our clients are elite athletes, the majority are active, everyday people in pursuit of optimal health and fitness.
QSMC is privately operated, caring for all levels of athlete from recreational to elite, along with clients with general and work related injuries. The clinic is strategically located on site at the iconic Gabba Cricket Ground, which is in close proximity to Brisbane city and key Woolloongabba public transport.
Our comment from Nutrifinder.net about QSMC Physiotherapy Woolloongabba:
QSMC Physiotherapy Woolloongabba is a top-notch health care provider renowned for its outstanding team of physiotherapists and exercise physiologists. Clients consistently commend the expertise and professionalism of practitioners like Stef, Travis, and Dolph, noting their warm and encouraging demeanors that make each visit a positive experience. Many patients have expressed deep appreciation for the personalized care they receive, highlighting that the staff take the time to thoroughly understand individual health histories and create tailored treatment plans.
Key highlights that clients admire include:
- High level of professionalism and clinical expertise from all staff.
- Personalized treatment plans that address chronic pain, injury recovery, and women's health.
- Efforts to ensure patients feel supported and informed throughout their treatment journeys.
- A welcoming and clean clinic environment that is equipped with modern facilities.
- A strong commitment to patient well-being, exemplified by prompt clinic responses and follow-up communication.
While experiences are overwhelmingly positive, some clients have reported issues with appointment timing and the level of attention given during sessions. However, the QSMC team is eager to address concerns and improve service quality, ensuring all feedback is taken seriously.
Whether you're an elite athlete or someone managing chronic pain, QSMC provides an inclusive environment with care tailored to your individual needs. Highly recommended for anyone seeking effective and compassionate physiotherapy services!
QSMC Physiotherapy Woolloongabba: Reviews
Fantastic experience: I saw Stef (EP) for over six months at both QSMC locations. I've never had a more positive experience with any health care provider. Her clincal expertise is outstanding, and her manner is warm, supportive and encouraging. I have now moved and have discovered while looking for a new EP, how difficult it is to find a practitioner who is knowledgeable about women's health, chronic pain and hypermobility, who can also coach aggressively for strength and conditioning. Stef helped me improve areas of my fitness that other providers have been unable to address for years. Tammy was my physio at QSMC and though we had more limited contact, I would also recommend her. Recovering from injuries or managing chronic issues can be emotionally overwhelming, and not all sports-focused EPs and physios acknowledge this. Stef and Tammy excelled in this area, without compromising my desire to be pushed physically.
Thank you for your thoughtful review. We’re so pleased to hear that Stef and Tammy provided such a high standard of care and support during your time at QSMC. Your feedback means a great deal, and we wish you all the best in your continued health and fitness journey. - QSMC Team
Fantastic experience: I’ve had the pleasure of seeing Travis Masters for physiotherapy at Queensland Sports Medicine Centre (QSMC), and my experience has been truly outstanding from start to finish. As someone who’s been managing a combination of long-term musculoskeletal issues, including arthritis in my T12, DISH (Diffuse Idiopathic Skeletal Hyperostosis), and shoulder, neck pain and plantar fasciitis. I’ve worked with several professionals in the past, but none have stood out as much as Travis and my other physiotherapist George Campbell at Active care, Capalaba. From the moment I walked in for my first consultation, I could immediately tell that Travis is not only incredibly skilled in his field, but also genuinely invested in the well-being of his patients. He took the time to thoroughly understand my health history and listen to my concerns, which gave me confidence that he was approaching my treatment in a way that was tailored specifically to my needs. What really stood out to me is how much Travis cares about my progress and happiness. Throughout each session, he’s been consistently focused on making sure I feel comfortable and that my pain is managed effectively. One of the things I truly appreciate is that Travis genuinely wants to see me happy and achieving the best results possible. He explained everything in detail, from the reasoning behind each treatment technique to how I could maintain my progress at home. His explanations were clear, making sure I was always informed and involved in my recovery process. But what truly sets Travis apart is the level of support he provides outside of the clinic as well. On multiple occasions, Travis has gone above and beyond to make sure I felt supported, even offering his work email address so I could reach out with any questions or concerns before my next appointment. This level of accessibility and willingness to help is rare and something that I have truly valued, especially when I’ve had doubts or needed clarification on certain exercises or treatments. It gives me peace of mind knowing that I have direct access to his expertise whenever I need it. The results I’ve seen from working with Travis have been amazing. Since starting treatment, I’ve noticed significant improvements in both my flexibility and pain levels, particularly in my neck and shoulders. Travis has introduced me to a variety of techniques, including hands-on therapy and personalized exercises, that have helped me feel more mobile and less restricted in my daily life. His approach is both effective and holistic, focusing not just on short-term relief but on long-term improvements that will help me manage my condition in the future. On top of Travis’s excellent care, the entire team at QSMC is fantastic. From the friendly and professional front desk staff to the welcoming atmosphere of the clinic, every visit is a positive experience. The clinic itself is modern, clean, and equipped with everything needed for effective treatment, making it a great place to receive care. In conclusion, I cannot recommend Travis Masters enough. His expertise, compassion, and willingness to go the extra mile to ensure his patients are happy and well-informed make him stand out as one of the best physiotherapists I’ve had the pleasure of working with. If you’re looking for someone who is genuinely committed to your well-being and long-term success, Travis is the physiotherapist you need. Thank you, Travis, for all your support, your dedication, and for always making sure I’m taken care of!
Thank you Luke for your thoughtful feedback! It’s great to know you’ve felt well looked after both in and out of the clinic, and we truly appreciate your kind words about Travis and the team. Thanks for trusting QSMC with your care!
Negative experience: Physio was running late but finished on time, meaning I didn't get a 30 min appt. He then chatted to another physio and another patient throughout my appointment. Completely dismissed my pain levels and issues telling me to 'breathe differently', no suggestion for follow up or to make another appointment. What a waste of time and money.
Hi Chelsea,
We apologise for not meeting your expectations and appreciate your feedback. We’ve reached out to you via email to resolve this and ensure your concerns are addressed. Please feel free to reach out to QSMC directly on 07 3891 2000 or [email protected] if we can help with anything else.
Thanks,
QSMC
Fantastic experience: Over the years, I have seen Tammie, Dolph and Geoff on different occasions. They have all been knowledgeable, attentive, pragmatic and encouraging. As someone who is moderately active but by no means an athlete, I feel like they meet me where I am at without judgement, and work with me to reach my functional or recovery goals.
Thank you, Ang, for sharing your positive experience with Tammie, Dolph, and Geoff! We're delighted to hear that they've been so supportive throughout your recovery journey and greatly appreciate your feedback.
Fantastic experience: Had an initial consultation with David. Arrived both physically & mentally in not the greatest shape - along with my wife. Walked out a very happy camper. David was very exacting being a fantastic technician coupled with having a great sense of humour. As I got the referral from my future Daughter in Law I would also have no hesitation to do the same. Thank you David.
Hi John, thank you for your kind review - we are so pleased that our team has been able to help in your journey. We will be sure to pass this onto David! QSMC Team.
Fantastic experience: Amazing work! Thanks Dolph!!!
Thanks for your positive feedback, Glen!
Fantastic experience: I could not recommend QSMC more! I have seen Jacinta for injuries in the past and she was incredible. I am currently seeing Chris Brady for a back injury, the level of care is unparalleled. He took so much time to understand my history and condition, and collaboratively work out a treatment plan with my other health professionals. He got me in for an MRI within the hour, instead of waiting days. Chris has such a genuine and empathetic approach and checked on me throughout the week. They are incredibly talented at what they do and am so grateful for the high level of care. I don’t know where I’d be without the amazing team. Thank you so much QSMC!
Thank you for your lovely review Sophia! We are so happy to hear that you have had such a positive experience with our team, specifically Chris and Jacinta, and appreciate you taking the time to share your feedback with us.
Fantastic experience: Great people
Thank you for your kind review, Andrew!
Fantastic experience: my experience with Brad was wholly positive. he is very thorough and pleasant in his practice. he is clearly very knowledgable and he took the time to follow up about MRI results over the phone. highly recommend :^)
Thank you Max for taking the time to provide us with your positive feedback. We are thrilled that you are happy with your experience seeing Brad!
Fantastic experience: My uncle and auntie worked I enjoyed seeing them work I haven’t been there before I loved every I talk to them
Tara thank you so much for taking the time to provide us with your feedback. We are glad to hear about your family's positive experience!
Fantastic experience: Great physio easy to get to by train and bus
Thank you for sharing your positive feedback Ken, we appreciate the review!
Fantastic experience: Great service. I was in need of an urgent appointment and got in same day. Had dealings with Chris Brady and he was so helpful. Going over and above to help me with my specialist as well. Highly recommend and will be going back for all treatment!
Thank you so much for taking the time to provide feedback on your experience Hannah. We are so pleased that you are happy with your treatment and will consider our team for ongoing care.
Fantastic experience: Visited QSMC at the Gabba, very professional, great service and well priced.
Thank you for taking the time to leave feedback on your experience Chris. We are very pleased that you were happy with the service.
Fantastic experience: I've had the pleasure of working with QSMC Exercise Physiologist Adam for over eight years. I think we've achieved some great results and am grateful to be able to continue to work with Adam.
Hi John,
We are so glad you have achieved great results! Thank you for taking the time to provide feedback on your experience.
QSMC
Fantastic experience: I work out with Adam Garred, Exercise Physiologist, twice a week to build a strong healthy body. Adam is a professional and experienced EP who challenges my physical abilities to make me physically and mentally stronger. The reception staff and other health workers are friendly. The Bowen Hills assessment and training spaces are meticulously clean, with plenty of space for everyone to exercise in a socially distanced manner particularly during the Covid pandemic.
Kerry, thank you so much for your very thoughtful and kind review. We really appreciate that you have taken the time to provide feedback about your experience with the team. We are thrilled that you are happy with all aspects of the service.
Fantastic experience: We have used QSMC for the past 5 years that our Gymnastics centre has been operating and they are fabulous with our athletes , communication back to our coaching team is very efficient and the care and professionalism is outstanding , highly recommend QSMC for your treatment plan.
Hi 360! Thanks so much for your kind words! Our team loves treating your gymnasts and we are thrilled this has been your experience. Thank you for taking the time to share it.
Negative experience: This clinic had a ‘factory’ vibe was my first impression. There’s zero privacy other than a hospital curtain between you and the other clients in said factory. The exercises are done in a large area with many other clients with staff yelling out to each other like it’s a party. I was also made to feel well aware of the time I had left as the clock watching was constant. I understand that I am there for a certain amount of time but there are subtle ways of achieving this. Also mis-diagnosed. Was given exercises to treat Bursitis when indeed I had Adhesive capsulitis (frozen shoulder). This was confirmed by a much more professional physiotherapist who performed very similar tests to determine prognosis. My advice is to ask around and seek out the smaller, more personal clinics in the area - unless of course you love the factory vibe.
Hi James - Thank you for your review. We appreciate the time you have taken to provide feedback on your experience with QSMC and we apologise that it didn't meet your expectations.
In order to continue to improve our service in the future we would appreciate your time to learn more about your experience and would encourage you to make contact with our team via [email protected] or alternatively 3891 2000.
If there is anything we can do to turn your experience around, we would love the opportunity.
Fantastic experience: Dolph is absolutely fantastic - 6 out of 5 stars. He has been my physio for over a decade, getting me through two marathons, a broken ankle, workplace ouches and everything in between. Dolph works hard to get you better and back on your feet swiftly, with the minimum appointments you need to get there. His extensive knowledge and professional experience is met with a vivacious personality and a dedication to helping you learn about your injury, your body and your path to recovery. Dolph is always warm, welcoming and glad to see you, but also wants to get you feeling better so you don’t need to see him again! (Until the next time you mess yourself up!)
Thank you Kate for your review! We're so thrilled to hear about your great experience with Dolph. He'll be over the moon to hear this! - QSMC Team
Fantastic experience: I have been attending QSMC for over 10 years now, both for physio, and for weekly pilates, and I am certain that were it not for the amazing team there I would have had at least one of my hips replaced well before now. Dolph, Tammie and Mardi particularly have kept me strong and mobile well past when the replacement was expected to be needed, and I know that when I eventually do get them replaced, they will give me the best support both in the lead up to surgery, and also in my recovery and rehab. I am so grateful for not only the hands-on work they do, but for their excellent advice and encouragement as well. They are all just a really lovely bunch of people. Highly recommended!
Thank you for your lovely review Bec! We're so glad that you feel supported by our team and specifically Dolph, Tammie and Mardi. We will be sure to pass on your kind words to them, they will be thrilled. - QSMC Team
Fantastic experience: Great physio practice. I’ve been going here for assistance with various sports injuries and they have always given great treatment and rehab exercises to get me back to full health quickly.
Thank you Liam for your kind words. We are very happy that you feel supported by our team.
Fantastic experience: I have been using Jacinta Carroll for my athletes for the last 2-3 years - for both the Australian Reps and the new starters and everybody in-between - she is an outstanding physio a) She is an elite athlete herself so understands athletes b) She does not get stuck on one method of treatment for all c) She know when to consult others or get a Scan d) She can adjust my programs to bring the athlete back to fully capacity e) She goes above and beyond to get them well often working outside normal office hours f) She is also very effective for remote treatment - Telehealth
Thank you Miles for your wonderful feedback, this is great to hear. We're very appreciative that you choose us to support your weightlifters. Jacinta will be thrilled with your kind words. - QSMC Team.
Fantastic experience: James Grimm is the best! I am very happy i found him. I have been in different places and didn't get any better till i came to this place. James is very professional, kind and knows his job well. Thank you :)
Carol thank you so much for taking the time to provide us your feedback. We are thrilled that you are happy with your experience seeing James.
Fantastic experience: Always great care - podiatry and physiotherapy
Thank you for your kind review.
Fantastic experience: They know their stuff
Thanks for the review Ian! QSMC Team.
Fantastic experience: Highly recommend this practice. Deb is exactly the one who I was looking for my long time knee pain. I’ve been seeing many other physiologist, physio in Brisbane. Then I found Deb, she is the best professional i ever met. She is calm and very knowledgeable person. The best part of her session is she will make you understand what and how you are going to achieve your pain free goal with more than sufficient explanations about your current physical state, future program etc. She doesn’t just give you exercise program like many others do.
Hi Hyeran, thanks so much for your kind words. We are so pleased that our team has been able to help in your journey. We will be sure to pass this onto Deb! QSMC Team.
Fantastic experience: Saw Dolph for my ankle rehab. Great communicator. Reception staff are clear and patient. Thought parking would be an issue but hasn't been. Overall great.
Thanks for the kind words Ivy! We're so pleased you enjoyed your experience.
Fantastic experience: Had an appointment with Chris Brady and it was outstanding. He really knows what he is talking about and explains his thought process in detail while still being easy to understand. Overall amazing experience and amazing physiotherapist. would 100% recommend.
Thank you so much for taking the time to provide your feedback Jordan, we really appreciate it. We are so thrilled that you had a great experience.
Fantastic experience: Very skilled and friendly physio's here
Thank you for taking the time to provide your feedback Matthew. We are so pleased you enjoyed your experience.
Fantastic experience: Helpful and has an awesome attitudes
Thank you so much for taking the time to give us feedback about your experience Lisa, we appreciate the review!
Fantastic experience: Had a pinching in my shoulder! 1 session to relieve the problem and great advice to prevent further problems. Very happy!
Thanks so much for taking the time to provide us your feedback Dean! We are thrilled you are happy with your experience.
Fantastic experience: Outstanding physiotherapy. Experts in their respected fields. Compared to other physios QSNC will NOT try to keep you returning on a weekly basis
Thank you for the review Jordan. We appreciate you taking the time to give us your feedback.
Fantastic experience: Chris was amazing. Very knowledgeable and able to explain a great deal in a clear and concise manner. Incredibly glad I went here.
Thank you so much for taking the time to give us feedback Issac. We're so glad you had a great experience.
Fantastic experience: Prpfessional, personal, expert physios.
Thank you so much for taking the time to give us feedback Peter!
Fantastic experience: Top service. I have seen several physios here. They have all been highly knowledgeable, very professional and very helpful. I cannot recommend QSMC highly enough. They have helped me through a very long and difficult recovery. They have not only helped my body recover, but they have helped me to stay focused and positive. I am very grateful for their help and they have gone the extra mile for me. I have seen Chris, David, Mardi. I can recommend all of them.
Thank you so much for your feedback Sharron! We are so happy to hear about your experience.
Fantastic experience: Highly recommend QSMC. I came in feeling quite distraught with significant and isolated pain. As soon as I entered the practice and Jacinta's care I felt a sense of professionalism and confidence. The reception team were efficient and excellent in accommodating my last minute appointment. The entire process was streamlined ! My experience with physio Jacinta was fantastic. She has a practical, straightforward and hands on approach. She has a kind and approachable personality and I would not hesitate to recommend her. Furthermore, the facilities of QSMC are top class and I know I can trust them for any future injuries or concerns.
Hi Laura,
We are so glad to hear that you had such a great visit at QSMC. We really appreciate you giving the time to write this review.
Fantastic experience: I have been privileged to work with Josh for rehabilitation of my shoulder and must commend his knowledge, evidence based approach and overall passion for his field of work. Josh's expertise led to a diagnosis overlooked by my GP and has subsequently enabled myself a quicker recovery. Thank you!
Thank you so much Jade for your kind words. We are glad you have had a speedy recovery!
Fantastic experience: Fantastic place for the professional athlete, weekend warrior, or anyone in-between. Nothing but love for the receptionists and the staff members I've dealt with there over the years.
Thanks so much for your kind words. That's exactly what we try to provide from reception to clinician. All the best for a speedy outcome!
Fantastic experience: I found Mardi to be super helpful with her advice and treatment. I would happily come back again to see Mardi. Thank you
Thank you for your lovely feedback Katelyn, we appreciate you taking the time to pass on your experience.
Fantastic experience: Shane Lemcke at QSMC has been helping me with my maintenance and injury aches and pains for 12 years ish. His top notch training and many years of experience really shows through. Being self employed I cannot afford down time, Shane keeps me going or gets me going again amazingly quick. I wouldn't go anywhere else. If Shane's away I have no hesitation to see any of the physio's at QSMC, these guys are passionate about their profession and how they run their clinic.
Positive experience: Excellent service, Dr may run late occasionally
Fantastic experience: Very thorough, great and reliable practitioners
Fantastic experience: Excellent service , highly rated ,
Fantastic experience: Sensational service and expertise
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