Jimboomba Pharmacy Medical Centre

Negative experience: My mother is a pensioner. Without notice tried to charge her $140 while at her appointment for a drivers licence medical for dept of transport. She had been coming for years.Never charged before.They have lost their way. She was embarresses and couldnt afford it. Shame on you for not notifying her prior to arrival . TAMBORINE VILLAGE MEDICAL ARE A LOVELY TEAM. respectful and didnt charge my mother. Its a lovely drive as well. They have been my doctors for years. Now my mums too. She deserves to be treated better.

Negative experience: Was treated like a drug runner for asking Dr Kaycee Ching Koek for antibiotics for a sinus infection. Was refused and told to leave for getting upset - not yelling but crying and asking for help being so sick. No empathy and telling me go home and do nothing and it will just get better on its own eventually. I have already been sick for 4 days and it’s not better, that’s why I went to a doctor. Oh and today I have received a letter from them telling me they will no longer provide me any services from any of their practitioners.

Fantastic experience: Polly Pocket

Negative experience: Very poor. Doctors can not understand English. Hung up on me before i finished talking.

Fantastic experience: Jimboomba Pharmacy Medical centre is fantastic. They always have significant appointment availablity. Dr Gupta has been my GP for several years and I recommend him to everyone. He is very competent and considerate.

Negative experience: My husband toke our daughter here this morning for a appointment at 9am didn’t get in till 9:30 as daughter was “running late” This was our daughter’s 1st time here as our regular drs don’t open on Sundays unfortunately. Dr Gupta is who our daughter got he was very rude and blunt my husband said… He asked where do you normally go? As you haven’t been here before my husband told him and said they are shut Sundays and we need something for our daughters croup! He wrote out the script and didn’t even tell Mitchell he was doing it just wrote it out and gave it to him. This Dr should learn some manners / people skills as even our 8 daughter said how rude he was. Not good enough Dr Gupta hearing of rude drs like yourself makes us appreciate our regular drs so much more at Tambourine Village Medical

Negative experience: Reception ladies were lovely. The Doctor we saw was rude, dismissive and condescending. Felt more like a money grab, come back after this! Come back after that!…. We will not be back, absolutely disgusted in her behaviour.

Fantastic experience: I would like to express how much I appreciate the caring team at Jimboomba Pharmacy Practice. From the front reception staff, to the wonderful doctors and the amazing blood lady. My family, which has grown over the years with children’s partners ,and grandchildren, have always had a very positive experience. I find this practice goes over and beyond. You won’t find a more caring and compassionate team.

Fantastic experience: Love extras here. Good browsing. Great gift selection. All round good. Knowledgeable staff.

Fantastic experience: I have been going to Jimboomba pharmacy Medical center since 2013 Dr Dev is amazing the whole team is fantastic so blessed to have found such a great medical who are professionals. They are reliable, in depth and so very supportive can't rate them enough thank you Jimboomba pharmacy medical centre.

Fantastic experience: Love my doctor Dev ❤️

Fantastic experience: Wonderful medical practice, staff are friendly. Dr Snya is lovely and very welcoming.

Fantastic experience: I am a regular attendee/patient at this practice. The reception staff are very warm and receptive upon arriving. Appointments are usually on time unless there has been an emergency and gps are running late, which is not or never a problem. GPs are receptive and attentive to needs, nurse , professionals, staff are all welcoming. Surgery and attached rooms are always clean and tidy. Highly recommend this practice as the health provider of choice.

Fantastic experience: I want to thank Dr Dev for finally pushing me to try medication for weight loss. I was always so against using medication and struggled for years to lose weight. I'm officially 11kg down and am about half way to my goal. Thank you for the tough love that pushed me to take the steps I should have a long time ago.

Negative experience: Never ever bother to use this revolving door medical supermarket, already 3 new doctors in less than 18 months, wife needed a result for a test, call was booked for 11.20, after 2 phone calls the last being at midday, FORTY (40) MINUTES LATER, was put through to the doctor who couldnt stop laughing. Absolute height of incompetence and arrogance, and the standard excuse of VERY BUSY, does not wash - - - - I'M ALSO A DOCTOR!!!!. there are plenty of other medical centres in the district, and they actually care for their patients well being!!

Negative experience: Dr Kawol Was extremely rude to my mother-in-law and son during the first consultation. My wife contacted him for the results for my son and she commented on how rude he was to her. You go to the doctor when you’re not feeling well and vulnerable. Dealing with a doctor with terrible bedside manner is not tolerable. We will not be using this doctor again.

Fantastic experience: Friendly staff, efficient doctors. I wouldn't trust anybody else with my family

Fantastic experience: I recently had a mirena removal and insertion with Dr Snya. Normally I get it changed in the hospital and it is a very traumatic experience. With Dr Snya, I was given a 'green whistle ' and the procedure was performed with zero discomfort or pain. I strongly recommend women who suffer from anxiety with pelvic examinations see Dr Snya.

Negative experience: Greedy Medicare Scammers Quoted over $130 for a consultation as my child hasn't been sick enough to visit in 12 months, so now we'll be hit with a new patients fee. Been going to this surgery for 10 years. But wait, the receptionist said well get a portion of it back claiming it through Medicare, just ripping us taxpayers off. They have always been greedy, phone call follow-ups on results that don't matter, nothing to talk about. They need to be investigated for Medicare fraud!!! Won't be back. Mind you, after the recent pandemic and doctors just siding completely with AHPRA TGA on the untested vaccines, looking out for themselves rather than their patients, zero patent care regarding side effects of the criminal mRna jabs they keep injecting into otherwise unsuspecting patients devoid of proper care and consideration at a one on one level, I have lost a lot of respect for my cowardly doctors except for those who stood up and said something, Now we have sudden deaths, higher cancer rates and 10% plus excess death rate compared with prior to 2020, oh but it couldn't be the COVID-19 Jabs, no! Wake up, stand up for your patients!!!! DO NO HARM, first thing your trained to follow!!! Bye-bye

Fantastic experience: Dr Snja is a fabulous doctor who takes the time to really connect with her patients and discussing health issues. I have moved out of the area but keep coming back as I have not found another Doctor who is as understanding and caring as Dr Snja.

Fantastic experience: I highly recommend Jimboomba Pharmacy Medical Centre. The doctors and staff there are always helpful and listen to your needs. They have been extremely helpful even with my daughter who has special needs. We feel valued and enjoy coming to this Medical centre. I especially recommend Dr David and Dr Kuan as they always take the time to help with my issues. I was in a car accident over a year ago now and they have been nothing but helpful while dealing with my injuries. I would dread going to the doctors previously but now I know I've found the perfect clinic with the right doctors who will do what they can to help myself and my family. Never change JPMC because it's Medical centres and doctors like you have, that are hard to come by! Thank you for all that you do!

Negative experience: I was referred to a specific doctor at this clinic by my regular GP, booked online and came in to be told I'd be paying $80 just for being a new patient even with medicare AND a concession card. Maybe put the price on your website when people book so they don't waste their time and yours. I am aware the website says "mixed billing" and "fee for new patient" never would have imagined it would be $80 though.

Negative experience: We made an appt over a month ago and paid $80. We advised by the reception team that we would receive $40 back from Medicare and that we didn’t need to do any paper work for the rebate. After receiving no refund after a week, I called and spoke to the lady who booked our appt and she said we could not get the rebate. I sent the manager an email of complaint and after hearing nothing after 2 weeks I followed up with another email. No contact was made. A month after the appt I called to talk to a manager and they have advised that even though they gave out the wrong information, there was nothing they could do and we just had to simply be out of pocket $80. The lack of communication is terrible and the fact that they would not issue a refund being it was their fault and they admitted this, is terrible customer service. We will never book with this medical practice again and I’d advise everyone to steer clear.

Fantastic experience: Always friendly and helpful (even when prescription isn’t available immediately; OMG I sometimes forget to go timely for a new prescription)

Fantastic experience: Jimboomba Pharmacy & Medical staff are fantastic and the Drs are some of the best in the business and are so caring and attentive to their patients needs. Thank you for everything you do

Negative experience: I would give zero star if I could, I had been to this Medical Centre for over 5 years but now I'm never coming back. I was not informed that I would have to pay a fee when I called them for booing my phone appointment. If I was informed about it, I would not made an appointment then went to another bulked billing Medical Centre. Also, a receptionist rang me after I had phone appointment in order to pay a fee via phone, but I said I wasn't informed that I had to pay why I had to pay. She said she called me before my appointment, but she said I didn't answer the phone. To be honest I didn't get any missed calls from anyone before my appointment. So, she said I had to pay it because I had cold symptoms. Why didn't she inform me when I call for booking? Also, I didn't get any missed calls before my appointment. Hopefully, my feedback becomes improving for the centre in the future. I'm very disappointed for doing this.

Fantastic experience: Professional and friendly.

Fantastic experience: Highly recommend this medical centre, had a great experience with Dr Chadha who was very lovely to speak to and answered all the questions I had

Negative experience: Love my doctor but after today I’m never coming back. I was not informed that I would have to pay a $225 fee for an iron infusion on the day I booked in (I would’ve definitely remembered a fee like that if I was told and I never would’ve booked it if I knew so when I went for my appointment today I was told I had too, I told them I was not informed about this and I was fine with paying cause I legit just brought the injection which was $30 and I just said to them that they need to be making sure they are informing patients of the fees at time of booking. I then proceeded to sit down and I could hear the receptionist speaking to the other receptionist saying “she apparently wasn’t told about the fee” and the other one said “no we definitely would’ve told her” in a very rude voice, mind you none of these ladies were the ones who booked me in. Honestly I felt that was completely rude and inappropriate and never will I ever be returning.

Fantastic experience: The care about you and they are very friendly ❤️

Negative experience: A referral was sent DIRECTLY to the pedatrician here back in JUNE 2022. I double sent the same referral back 10 days later to ADMIN with sub heading ATTN (Pedatrician name) in June myself to ensure they received it I then had to pay $50 to see a doctor to explain that I had a referral letter to see pedartrician and wanting to be on a wait list. Yep yep yep OK. It has been 8 months and I called to see how we are progressing on the wait list only to be told she isn't taking new clients when she would have received the referral directly herself to tell us. If admin forwarded my emails, that's two she would have got again not to be told. We have been let down in all regards. Now having to find another one and wait again. For a pedatrician to refer me directly there, for me to follow up with the referral again, have a dr appointment stating I wanted to see pedatrician to then be told I had to call. Seriously....I did everything.

Negative experience: My family and i have been coming to this practice for almost 12 years or so. I have never had any issues until today. Booked an appt for my 12 year old just for a referal for an xray to be told today I would have to pay for him as he hasn't been an active patient for 2 year's (He hasn't been sick to go to the drs), he was seen in 2020 for a telehealth. I understand adults and new patients but no child should have to pay. Have gone elsewhere, they bulk bill for kids under 16. Reading all the other reviews it seems to be the same issue. Might I add I booked online. Never was advised online I had to pay until the next day when I got a phone call. So cancelled my appt as I said we had been going for over 12 years to this practice. Might I also add my child is 12. The new drs surgery we go to don’t charge for kids.

Fantastic experience: I have seen Dr Dev and Dr Snya both. They both are very caring Dr’s. Referred me to specialist promptly and further procedures completed immediately. Follow up meeting with Dr Dev was really good. He explained the findings really well and in simple terms so I could understand. Happy to continue seeing Dr Dev and other Dr’s at the clinic.

Fantastic experience: Dr Snya and Dr Dev have both looked after my family. Very kind and caring. Prompt referrals and good follow up. I would recommend this practice to others.

Fantastic experience: Excellent service and dedicated Doctors and Staff. I have been visiting this center for last 10 years, although it's a bit of distance for me (~25 mins. drive) to travel but worth it!

Fantastic experience: Highly recommended medical centre. Staff professional, facilities top class, doctors patient, caring and genuinely concerned for your health. What else can you ask for. Unfortunately due to Medicare debacles, just like all other medical centres, they are also now a mixed billing practice but would happily pay to see Dr Snya at the practice. I was suffering from ailments from a long time and Dr Snya was the only doctor I met who thought outside the box and helped me get out of the rut. She is brilliant and highly recommend her.

Fantastic experience: Friendly and very professional staff. Dr Snya Chadha was exceptionally good and very compassionate during my visit to the practice. Had been visiting the practice for last year and half and have always received best care and treatment

Fantastic experience: I've been coming to this practice for quite some time. Really impressed with the professionalism of their staff and the doctors. Dr Snya is my mom's doctor, and my mom has nothing but praise for her. She acted quickly when her cancer was diagnosed and got us into the best specialists care. I'll highly recommend this practice!!

Negative experience: Even though have been going to them for 10 yrs, told to pay $85 as has not had need to go for 12+ months. Paid 85 to get antibiotics and stringer pain killer only to be told to take Nurofen which is not strong enough for the toothache. Dr was more interested in updating details in system than providing treatment. Best pay your money and go see better doctors at Jimboomba medical center.

Negative experience: I have only ever been to this practice twice and both times I have left extremely disappointed. The first time I presented with a health matter relating to breastfeeding only to have the male doctor refuse to examine me and recommend I see a female doctor. The second time, my husband I both had negative Rapid Antigen Test results but were told by the doctor that we “definitely” had COVID, rather than acknowledging the non-COVID related symptoms we did have. For a practice where you are required to pay a private billing fee (that is not cheap by any means), the staff and services need a massive improvement. I will not be recommending this surgery to anyone genuinely concerned for their health.

Negative experience: Had bad experiences with this medical centre but the final straw was being told I couldn’t be bulk billed because I wasn’t sick often enough!! Although I had been for vaccines etc, they didn’t count so was told I had to pay another initial ‘ new patient’ consult fee. I have been going there continuously since they opened.

Fantastic experience: Dr Snya is the best. Very caring and happy to help me

Negative experience: Very disappointed after being a patient for last two years today I was unable to attend my appointment as I did not have a mask , the surgery was unable to provide a mask so I was told to leave by the young receptionist , I will never be going back there again .

Negative experience: Scammers I tried to book an appointment Was told by a rude receptionist seeing as i was not a patient for the last 12 months For non covid-19 matters I wood have to pay $75 I then ask you're not accepting Medicare / bulk billing I get a rude response back That it is both And I would have to bring my Medicare card As well as the $75 I just went down the road To somewhere that does bulk bill And was professional

Negative experience: I have been coming here for many many years and have loved the service provided. But unfortunately just recently have been asked to pay for service, even though I am a regular a nd so was my family. After today I will not be returning, as it appears that money is more important than people. No where does it state I will be charged on weekends, and I got offered to see a doctor that does bulk bill on Sunday's. I wanted to see my doctor not someone else. The receptionist could have informed me when booking I would have to pay also. What if you didn't have the money to pay?

Negative experience: People skills need to be improved. I didn't see my regular doctor who has always been good to me. This particular day is why I'm rating it so low. Reception asking me to wear a mask when I couldn't even breathe, explained to her why I couldn't. 2 others were not wearing a mask. I was asked to wait outside because I refused to wear a mask. Dr comes out asks me how he can help. I asked for a script, I received it without being examined. I hadn't been to the doctor in a year. Is this all because I wouldn't wear a mask? However not impressed with the experience

Positive experience: Friendly and helpful staff served me quickly

Fantastic experience: Dr Dev is very caring and always very helpful

Fantastic experience: I've been to this doctor's office a few times over the years and have had reasonable experiences. Today however was exceptional. I am so incredibly grateful for the receptionist and doctor for arranging an urgent telehealth appointment for me this morning. They were both so kind and understanding of my situation. I got the medication I needed and it has made the world of difference. Even though I knew what I needed, the doctor was still sure to take the time to provide a thorough examination. Thank you so so much!

Negative experience: 1. Doctor I went to consult wasn't very well trained, another doctor came in and did not had mask on during Covid times when asked, the reason was because she was having a conference call but that was not the excuse. 2. Despite being pregnant, the doctor I visit wasn't very clear what services I should be getting on week 26. That is unacceptable! 3. Went back again to get my son immunisation record updated but the doctor told us he was down with 2 staffs and suggest us to go Centerlink and update. we went and found out only GP can do that. The reception printed my child immunisation record 3 weeks ago and did not update (which they claim they did) till Medicare send us a letter, we rang up the clinic and they say they could only update for us if I do something to my google review. that is threatening as a health care provider. Honestly, I am very disappointed as a customer and a patient despite giving many chances. I would rather leave an honest review than to update my child immunisation record and visit other clinic instead!

Fantastic experience: Although we live in Woolloongabba but travel all the way to this medical centre to see GP Manas Gupta who we found, besides being a good medical doctor, a friendly and accomodating. The support staff is also very pleasant to deal with who try to reschedule appointment times at last minute should we get stuck in traffic on the way.

Fantastic experience: Friendly doctors that are kind and provide thorough consults. Every time I’ve come here, I have been happy with the service of all the staff. I would highly recommend this medical center.

Fantastic experience: Special Thanks for Dr Chadha, Dr Gupta and the reception staff for excellent service. Its amazing to see that they diligently listen to us (Patient) and provide the best possible treatment the few times have visited the clinic. Recently I visited the clinic to receive a booster shot, it is very nice the how diligently the staff and the doctors manage the patients. Hats off to you guys.. Keep up the good work.

Fantastic experience: One stop for everything. A lovely bunch of crew , ever smiling and caring right from the reception, nurses, doctors and the Allied health services, makes the experience pleasant and frictionless. Very prompt service, almost no waiting time if appointment taken in advance. A true gift to Jimboomba and surrounding suburbs.

Negative experience: I'm a patient of the clinic, went there due to believing that I may have had a bug in my ear after working in the yard.. Sent away and asked to go to Beaudesert hospital ad the doctor could not help me. I left went to Yarrabilba medical and had a bug removed from ear... the doctor at Yarrabilba could not believe they didn't even have a look, the bug was not that far in and was removed in seconds... The Yarrabilba Doctor said that I could have been in a car accident if the bug started to bite..

Negative experience: Pathetic Doctors Surgery. No Follow Up, Failed to provide basic health care services.... I strongly recommend if you want professional medical assistance you go elsewhere.

Negative experience: If only there was a button for an internal review as the staff receptionist obviously can't read or likes to inform AFTER appointments THEY have cancelled , good Job staff hope you haven't done this with many more people. Good luck for those who go there hahaha gives me a good laugh thinking of people who do. why is there a 1 star minimum

Fantastic experience: First time I attended this Medical Centre. I rang up this morning and managed to get my Booster Pfizer shot a few hours later, very grateful and impressed with the service. The doctor I saw and staff were very friendly and they worked in a professional manner. I would recommend this Medical Centre to others. Thank you. Merry Xmas. From Margaret Carswell.

Positive experience: Initial consulttation. Good time management. Organised and tending to clients in a friendly professional manner via Dr and other staff.

Fantastic experience: Love the doctors there Receptionists are great Just get a little annoyed by the health engine sending messages all the time Thanks

Fantastic experience: Always friendly and professional.

Negative experience: Reception staff are so rude & unprofessional. If you don’t see their doctors you can’t get a COVID test at Medlab.

Fantastic experience: Shoutout to the friendly and accomodating staff working during this insanely busy time for health-workers. I booked to have my Covid-19 vaccinations here and I couldn't have asked for a smoother vaccination process.

Negative experience: Rude and unhelpful

Fantastic experience: They looked after me.

Fantastic experience: Excellent service and care during these testing times. Hats off to the staff and especially Dr Snya for her professionalism and compassionate behaviour.

Fantastic experience: Great team and great service. Dr Snya is very meticulous with her approach, explains related information in details, professional and friendly way. Highly recommended to everyone to rely on this medical centre to get service you deserve as patient.

Negative experience: Some doctors are good, some are hopeless

Fantastic experience: Always great place shop

Positive experience: Good prices

Fantastic experience: Great Doctors and excellent friendly staff...

Fantastic experience: Great service

Fantastic experience: Always a pleasure dealing with any of the doctor's and receptionist. Wouldn't see any other clinic.

Fantastic experience: Jimboomba Pharmacy Medical Centre has been providing medical services to our family since 2013. I would like to take this opportunity to thank the doctors, nurses and staff at the Centre, they are professional and particularly, they are flexible to tailor the service to meet the patients’ needs and circumstances. Also, appreciate that the Centre is open beyond standard business hours and over weekends which greatly helps many people like us with 8-5 Mon-Friday jobs. Well done Jimboomba Pharmacy Medical Centre !!!!!!!!!

Fantastic experience: I would like to thank Dr Dev Kawol and his team for the excellent care I received during my visit to the practice. I was impressed by all the professional and incredibly friendly staffs. I had a wonderful experience here and I would highly recommend this practice for your family.

Fantastic experience: Fantastic customer service provided by the team of Jimbooma pharmacy medical centre nice and friendly

Fantastic experience: Doctor sonya is the most caring person who is so thorough she has done so much for me and is always straight up front and helpful ,and loren at the front counter is awsome with a beautiful manner and happy smiles always there to help this surgery rocks

Fantastic experience: Excellent service, friendly staff and expert medical knowledge. Would definitely recommend to all.

Negative experience: Died of old age waiting for an indian doctor to tell me theres nothing wrong with me.

Fantastic experience: Dr Dev Kawol is an excellent GP with special interest in diabetes. He is very thorough and empathetic towards patient care. He always respond to my family care swiftly. He is been looking after me for last 7 years and have never disappointed me. Highly recommended.

Fantastic experience: Staff have always been friendly and straight forward. I will recommend this practice to anyone looking for a doctor who is helpful and honest.

Fantastic experience: Dr Syna Chadha has been our family Dr for the past 3yrs. We wouldnt have it any other way, she is caring & understanding. Dr Syna goes above & beyond. She is very professional & makes you feel like you matter. Our appointments have always been on time & fits us in if there is an emergency. Dr Syna always answers the million questions I have & is happy to explain anything I dont understand. JPMC is right next to a Pharmacy which I love, especially when having a sick baby. Always plently of parking any time of the year.

Negative experience: Dr Sonia made a claim to Medicare, claiming she had completed my health check when she didn't, ill be seeking legal advise. Everyone check your medicare statement.

Positive experience: Plenty of parking

Fantastic experience: Our family uses this surgery been very happy, always get in to see the same Dr. and She is very thorough. I loved when I had to see another Dr. for an emergency that Dr. she rang next day to see if I was ok.

Positive experience: No problem - quick service - Doctors were efficient

Negative experience: I won't take my family here again.