sportsmed Stepney Healthcare Hub

32 Payneham Rd, 5069, Adelaide
32 Payneham Rd
5069, Adelaide
+61881301222

Opening hours

  • sunday: (closed)
  • monday: 8h-17h
  • tuesday: 8h-17h
  • wednesday: 8h-17h
  • thursday: 8h-17h
  • friday: 8h-17h
  • saturday: (closed)

sportsmed is an industry leading healthcare provider with a private orthopedic hospital and specialist clinics across a number of locations, offering patients access to modern and innovative healthcare in state-of-the art facilities. We are proudly South Australian owned and operated.

We specialise in preventative care, treatment and rehabilitation for a range of ailments, injuries and conditions including bone, joint, muscle, ligament, tendon, nerve and arthritis pain.

Our patients have access to a world-renowned team of practitioners and services including:

Hospital
Orthopaedic Surgeons
Physiotherapy
Sports Doctors
Podiatry
Massage
Exercise Physiology
Dietitian
Psychology
Pilates
Gym

Our comment from Nutrifinder.net about sportsmed Stepney Healthcare Hub:

Sportsmed Stepney Healthcare Hub is a highly regarded medical facility that specializes in a variety of treatments, particularly in orthopaedic and sports-related injuries. Many patients have shared their positive experiences regarding their surgical procedures and follow-up care. Here are some highlights:

  • Expert Team: The surgeons, including Dr. Claire Bolton and Dr. Rob Wallace, are praised for their professionalism, care, and excellent surgical outcomes.
  • Caring Staff: Patients appreciate the friendly and compassionate nurses and physiotherapists who provide support throughout their treatment journey.
  • Convenient Facilities: The hub offers a comprehensive range of services, including imaging and physiotherapy, all under one roof, making patient care streamlined and efficient.
  • Positive Recovery Experiences: Numerous patients report quick recoveries and effective rehabilitation following surgeries, leading to improved quality of life.

However, the facility has faced criticism regarding appointment management and administrative communication. Some patients expressed dissatisfaction with their experiences at the reception and occasional service delays. Despite these concerns, Sportsmed continues to be emphasized for its high-quality medical care and dedicated staff, making it a recommended choice for those seeking orthopaedic services.

Nutrifinder.net cannot guarantee that the professionals and companies listed in the directory have adequate training or health certifications. Most of the companies that appear in the directory are nutritionists and dieticians, but there are also other types of professionals related to the nutrition sector. We recommend that you request the membership number of the professional you are going to attend to perform your treatment or consent.

sportsmed Stepney Healthcare Hub: Reviews

4.1/5 (86 Reviews)
Elizabeth Warner 3 months ago

Fantastic experience: Eight weeks ago, I had a total knee replacement done by Dr Claire Bolton. Absolutely cannot fault her or the team with her, especially when I had to reschedule a couple of times. Physio, anaesthetist, physician, nurses, hospital...everything was so positive. Best experience ever. I'll need another replacement at some point and I will definitely be asking for her.

Kym Waldeck 4 months ago

Negative experience: Absolutely pathetic service. Was booked at 10.15. They had me down for 10.30. When I showed her the confirmation message she didn't care that it said 10.15. I was waiting till 10.50. Explained I have another appointment to get to and just said ok bye, no we're sorry can we rebook just bye. Thanks for wasting my time.

Craig Mcgair 4 months ago

Fantastic experience: All the physio people are amazing and they are very caring but my physio brendan oleary is the only physio for me, he's always results focused and very big on prevention through education.

Qaiser Mustafa 7 months ago

Negative experience: My wife had a frustrating experience at reception.She was 10 mins late due to unavailable parking and difficulty finding the building and explained her situation to the receptionist on which she asked her to fill paperwork while she goes and checks with the physiotherapist.However one of the other receptionist signaled her to refuse for the appointment without even checking with the physio. And later on there was a situation where they wanted to further charge my wife for a missed appointment which she had showed upto but was turned away. She felt her the behaviour of that receptionist was very unprofessional and unaccomodating, something that would drive patients away.

Paul Stokes 8 months ago

Negative experience: Post Surgery care of a 75 year old is Negligence. The patient presented at another hospital and the Dr and Nurse team attempted to contacted Surgery to update them on their patient with no response on two separate visits to hospital. The Dr involved on the second visit to the hospital was absolutely disgusted with Sport Med and intended on taking it up with them. This review has been written while sitting in an ED waiting room with the patient.

Mat Dawson 11 months ago

Fantastic experience: Matt Muir was fantastic!! After years of back pain and doing the rounds of physio’s and chiro’s, Matt has finally sorted me out with a comprehensive workout plan. I wish I found him years ago!! If you feel like you’re chasing your tail and your symptoms constantly, go and see Matt who will finally give you the knowledge to sort your pain out at its source. Top shelf Matt, well done!!

Dolores Shaw-Wait 11 months ago

Fantastic experience: On the 29th January 2025 Dr Nguyen preformed an ankle fusion on my right ankle. Previously I had bone on bone contact and constant pain. Being a 73 year old woman I thought this was just old age and something to be endured. After the operation and exercise advice received, I once again enjoy trekking outdoors. On the plus side the scar is barely visible. Many thanks to all at Sportsmed.

John Hughes 1 year ago

Fantastic experience: I had a partial femur replacement recently following a motorcycle accident from a couple of years ago. Dr Jake Jagiello was my surgeon and Dr Ben McDonald was my anaethetist. I felt relaxed and was made comfortable for the entire time I was there. The whole operating staff were friendly and made me feel at ease. My stay in the hospital was fantastic, all of the nursing staff were very knowledgeable and made me feel at home. Follow up appointments at the Hub have been very easy with all facilities on site. From the moment I arrived to book in for my hospital stay, through to now, with follow up appointments, I would highly recommend the Sportsmed Stepney Healthcare Hub, and anyone looking for an Orthopaedic Surgeon could not find a better person, in my opinion, than Dr Jagiello. He tells you exactly what is going on and uses every day words to help you understand your condition and what surgery is recommended.

tyson Archer 1 year ago

Negative experience: Came in 3 times for physio and massage, all were great. Until today I couldn't make an appointment due to emergency work call out and they trying to charge me $110 for moving the appointment not even cancelling. I'll never be back. I actually wouldn't of cared if they charged me half price for cancelling but $110 is ridiculous for trying to reappoint a massage, no attempts made to even reappoint me. Now you won't get any money and you lost a good client. $50 cancel on a physio clearly stated on the wall, but masseuses cost double apparently.

Flore Lo 1 year ago

Negative experience: Their receptionist at the front desk is very unprofessional. Their company accepted the medical plan provided by my medical office, but without reading it clearly, they made an appointment for the wrong treatment for me. In the end I was responsible for the payment. They passed the buck to me and my clinic.

Pamela Lyon 1 year ago

Fantastic experience: Podiatry++ Just had an initial consult with the wonderful Nigel Rowe for pain in my right foot during walking. Thorough investigation, unbelievably useful information, excellent recommendations for ways to deal with the problem myself. Best value for my health-related dollar in a very long time. Can't speak highly enough of the care I received--as a whole patient, not a collection of symptoms.

Stafford Scott 1 year ago

Fantastic experience: I feel compelled to write my second review, the first covered the purchasing & selection process which was outstanding the second is my experience with my first service, thanks to Steve and his staff this was absolutely first class, thank you once again to Cameron's Caravans!

Rob Rowe 1 year ago

Fantastic experience: Very professional business, deal in lots of sport like & non-sport injuries,staff are great , doctors are very good

irene mitchell 1 year ago

Fantastic experience: Had full knee replacement in February by Dr Claire Bolton and can only say that Dr Bolton and her team including Dr Chelsea Hicks the Anaesthetist were all fantastic. Nursing staff were superb

Jeffrey Browne 1 year ago

Fantastic experience: I have been to hospital/s almost 20 times! Sports!! Used Sportsmed multiple times too. So I know hospitals pretty well. Today I've had a hip replacement and it was a great day. Dr P is the consummate ortho surgeon and super friendly. The theatre staff and recovery staff just outstanding at every point along my journey. Then nurse Olivia took me back to my room and cared for me. I think THE BEST nurse I've had in all my hospital visits. Everything done on time, precisely and with a smile. All my ward nurses have been excellent. Up to me now what I do with a new hip. Thanks Sportsmed.

Skye Davis 1 year ago

Positive experience: In terms of service and care, Sportsmed is gold-class. They have great facilities and outstanding staff. But... it's 2023. How is it possible that I can't book online at all? Honestly this is the reason I don't go as often as I should, because I can't always make a phone call to do the booking, and doing it over email is just... weird. Pleaaaaase do something about online bookings!

David Lawrence 2 years ago

Fantastic experience: This is very convenient for weekend accidents when unsure if you need to go to hospital or not. Quick to be seen and they have Imaging etc

Angela Keighley 2 years ago

Fantastic experience: Fantastic! Thanks to Michael Heynen who was so professional, supportive and helpful with my daughter and for your expert advice. Highly recommend for sport injuries!

Alex 2 years ago

Fantastic experience: I have had some issues with my hips, which resulted in multiple surgeries. I have been seeing Dr Shahrokhi who has supported me from beginning to the end. I would like to start off by saying this man is truly a gentleman and has been respectful of us as a family as well as individually with our circumstances. He does not have a god complex, like some surgeons do and he was always shown a lot of patience and he would take the time to explain everything to me. He is definitely patient/person centered and he was caring when it came to the surgeries that I’d had. I’d trust Dr Shahrokhi and the team at Sportsmed Stepney with my life. Thank you to all the kind nursing staff that I came across and a special thank you to Dr Shahrokhi himself. If you are looking for a surgeon who is caring, empathetic and kind, get yourself a referral to see Dr Sharokhi.

Gavin Day (GD) 2 years ago

Fantastic experience: Thankyou to Dr Adrian Bauze,nursing physio and administration staff at Sportsmed, Stepney. I had a knee arthroscopy here.The teams friendly, professional, caring and high standard of medical service was appreciated. I felt well cared for at every step. The support and professionalism made my day surgery at Sportmed run smooth and hassle free. I'd like to mention the kind grounds person that helped my son get the car closer to the entry door for drop off. Small acts of kindness. Thank you, Gavin

T-Mak Off Tap 2 years ago

Negative experience: without knowing truly what my issue was with my shoulders got a $300 MRI for it to come up with nothing then getting asked to get a quarterzone injection which he basically said hopefully it fixes the issue never going again waste of time and hard earnt money

Oleg Grib 2 years ago

Fantastic experience:

Helen Thompson 2 years ago

Fantastic experience: consider going anywhere. Excellent surgeons, reasonable out of pocket expenses great staff good atmosphere and the food is quite amazing.

Daryl Mitchell 2 years ago

Fantastic experience: Amazing facility, As part of my T1 diabetes management was reviewed by podiatrist Manning, he took the time to explain how I could prevent and mitigate risk of any damage to my feet along with updating my orthotics, administered some foot care and demonstrated some things I could do to maintain healthy feet.

Stuart Mee 2 years ago

Negative experience: Very Disappointed and would not recommend the Dietician. For an initial appointment I was out the door in less than 30min and hit with a $130 bill. I was looking for assistance in lowering my cholesterol through diet management. I had gone to the trouble of recording my diet history for the last 10 days, and provided a copy of my recent blood tests. I was asked a number of generic questions about my diet and lifestyle habits, but no measurements of my weight height and activity level. There were no goals set, nor a road map of any action plan to help me reach my goals. I wasn't even offered or it wasn't suggested that a follow up appointment to track my progress be made. I was expecting at a least a personalised meal plan tailored to my needs; goals which set out ways to achieve a healthier and sustainable dietary changes, and altered according to body needs and preferences at subseqent appointments. I was given this print out as suggestions for meals.

David Preece 2 years ago

Fantastic experience: For the first time in two years I'm finally pain free thanks to surgery undertaken by Dr Rob Wallace. Apart from being a great surgeon he's a bloody nice person. I cannot praise him enough..thank you Dr Rob! Thank you to all the nursing staff..brilliant and caring.

Prabhjit Singh 2 years ago

Fantastic experience: Hi, I had knee surgery yesterday from here. And I can't wait to give them 5 stars because their service was too nice. Dr. Shahrokhi was my surgeon. He is experienced and friendly. Moreover, all nurses are very friend, specially Christina. You are their responsibility untill you are there. So, I highly recommend sportsmed.

gareth williams 2 years ago

Fantastic experience: New total hip two days ago I'm going home in two days. Dr Rob Wallace you are a top surgeon and caring. Thanks so much and thankyou to all the nurses and staff at Sports med hospital. I had a wonderful experience and I highly recommend Dr Rob Wallace. Thanks Sports Med. Gareth Williams.

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Hi Gareth,
Thanks for taking the time to provide us with feedback regarding your experience at sportsmed. We will pass on your kind words of praise to those involved in your care.

Tracy Scaife 2 years ago

Fantastic experience: Just like to thank the nurses and the chef's for taking wonder care of me, had shoulder surgery day before my birthday and the next day on my birthday the chef's brought me in birthday cake and wished me a wonderful birthday, what a beautiful thing to do. Made my day. Big thank you to Dr Wallwork for repairing my shoulder.

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Hi Tracy. Thank you for your wonderful review of your experience with our sportsmed team. We have passed on your positive feedback to our staff, and wish you a speedy journey to recovery.

Elli Makrylos 3 years ago

Fantastic experience: The team at Sports Med were wonderful, friendly and very accomodating during my hospital stay. I had under gone ACL surgery and was quite nervous about it all, however the Sports Med team made me feel at ease and informed throughout the whole process. Highly recommend. Thank you Sports Med!!

Tim Prier 3 years ago

Fantastic experience: I recently underwent a surgery under Dr Domenic Leonello. The care I received was second to none. Dr Leonello briefed me on exactly what to expect and kept me informed through out the lead up to and post op. I had previously had a less than perfect experience on having an op on the same limb (at a different hospital). It is safe to say Dr Leonello and his staff effectively restored my faith in the system. Sportmed and DR Leonello are highly recommended.

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Dear Tim,
Thank you for your feedback. Were so pleased you felt well prepared and informed throughout your stay. We have forwarded your comments to Dr Leonello and the team.

Steve Penney 3 years ago

Fantastic experience: Had knee surgery today could not have asked for the better care Professional care starting from appointment follow up to Reception to the Nurses /Surgery Thankyou To all Nice coffee and wraps as well

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Thank you Steve for your kind feedback. We are so pleased you felt you received professional and exceptional care by all of our hospital teams, and that you enjoyed the food. We wish you a speedy recovery, and have passed your feedback on to the staff.

John Norman 3 years ago

Fantastic experience: My second day here at sportsmed hospital. Nothing but positive feedback about my experience. My morning and evening nurses were Kate and Sunny. What can I say. If I required anything they were there to assist. Dr Rob Wallace my Surgeon was the best. What a beautiful soul. Visited me last night and this morning to see how I was going. What a man. Struggling to walk but will make my way home to recover. My night nurse Raj was great. Just finished breakfast and had 43 items to choose from, can't complain. Dinner last night was awesome and tasty and once again a lot of choices. My experience was great

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Hi John, thank you for providing feedback about your experience at sportsmed. We will pass on your kind words of appreciation to those who have cared for you.
Wishing you the very best in your recovery from surgery.

J E 3 years ago

Fantastic experience: I had elbow surgery down Monday, and feeling rather anxious and nervous about it all. From the time I checked in at reception, till the time I was checked out ready to go home those girls were nothing but caring,friendly, kind and courteous. Would I recommend sportsmed, yes absolutely.

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Hi Jai, thanks for taking the time to provide a review of your recent visit to sportsmed. We are pleased to hear we were able to make it a positive experience for you. We wish you all the best in your surgery recovery. From the sportsmed team.

Jessica Ann 3 years ago

Negative experience: Great to see a doctor in the weekend clinic recently, great care and diagnosed problem efficiently. Extremely let down by the breakdown in communication between admin and the medical team. No call back from the surgeons office for days and questioned by the PA if I left a message when I left three messages. As a result I decided to see another surgeon outside of sportsmed and requested a referral. I have called 7 times over a number of days this week and been reassured it would be "sent today" on every call. I waited on hold for 40 minutes for the documents, with no result. Trying to problem solve, I asked if I could have a phone appointment with a different doctor today for the referral, I live in the country and have an injured leg, however I was advised I am unable to do a phone consult as I have to see the same doctor due to medicare. As per telehealth requirements for medicare billing, patients must have had a face to face appointment with the GP or another GP in the same practice in the 12 months before the service. This has been a really disappointing experience.

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Dear Jessica Ann, we are sorry we did not meet your expectations of care at sportsmed. We welcome any feedback, particularly if we have not done something well so we can then adjust to improve. We will follow up your concerns regarding lack of communication with the admin teams involved. If you would like further contact with sportsmed, please feel free to ask to speak directly with the Director of Clinical Services. We wish you well in your recovery from injury.

Constance Attard 3 years ago

Fantastic experience: Had shoulder surgery after a bad accident. Dr Alexander, the anaesthetist, physio and nurses did an outstanding job. Followup care was excellent following a reinjury. The facility is like a luxury hotel and the food superb. Can't speak highly enough about my experience.

Jacko 3 years ago

Fantastic experience: The service is brilliant such a good system! Plus the coffees bloody good too!!

Julie Lambden 3 years ago

Negative experience: Physics don't support Medicare care plan system. Gap payments, difficult physics that thi k they know better than your care plan and treat you like a.mental health pt instead of paying customer. Difficult payment system. Ruined my ability to use my 5 visits. Felt they think they are too good for care plan pts.

John Cranwell 3 years ago

Fantastic experience: Great staff; great facilities. Highly recommended.

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Thanks for the lovely feedback and recommendation!

Valerie Patten 3 years ago

Negative experience: Unfriendly & unhelpful at reception

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Hi Valerie,
Thank you for taking the time to let us know about your experience - we're always looking at ways we can improve and exceed expectations, and regret that we've fallen short in this instance. If you could email us with your best contact number at [email protected], we'd like to find out more from you so that we can look into this further.
Thanks again and kind regards,
sportsmed

Angela Pontecorvo 3 years ago

Fantastic experience: I would highly recommend Sportsmed to anyone needing surgery , Dr Greg Keene was absolutely wonderful and caring I'm day 2 post surgery from knee arthroscopy and I'm feeling great and walking normally .. .all the nurses were just wonderful..thanku

Nick Catalano 3 years ago

Fantastic experience: This is my second knee procedure at Sportsmed Stepney. This time it was my right knee. I would like to take this opportunity to thank all staff on the 4th November 2021 for their exceptional service. Like last year, I was welcomed with happy, and caring staff. From the nurse, the physio Vicki Jordan, Doctor Barry and Doctor Greg Keene, were all very thorough and professional. They all made me feel very comfortable throughout my procedure. I will have no hesitation in recommending Sportsmed Stepney to all my family and friends.

Darren Caught 3 years ago

Fantastic experience: Omg! So happy and greatfull to the wonderful people who work there Thankyou! I tried to get a GP app, nothing for 3 days so couldnt get a refereal for imaging, which then wouldve taken another 3 days... 6 days in total. I called sports med, i was seen within 2hrs, xrayd and reconsoled... got my answers and treatment all within 3 hrs....NOT 6 DAYS. Highly recommended!!!

John Jackman 3 years ago

Fantastic experience: In 2016 I had my achillies tendon surgically repaired at Sportsmed after a 90% rupture, there were some hiccups at the initial consult stage but the surgeon did a fantastic job, the surgery went really well and the rehab was also on point. To this day I still see the phsyio Nick Delvins for the other sports related injuries I do to myself and I refer others to him who are also satisfied. Overall I highly recommend based on my own experiences.

Chan Ard 4 years ago

Fantastic experience: Thank you so much to Gen Angley, she is an incredible physiotherapist at Sportsmed Stepney. After two sessions I already feel I am on the road to recovery for my hamstring injury which I have not been able to shake for 18 months. She has prescribed me fantastic exercises which has rapidly improved my symptoms. Gen has a very friendly personality and I love that she is so reassuring. It’s so nice to see someone who is genuinely happy for their patients when they start seeing improvement. Can’t wait to see you next time Gen! Thank you again.

Kai Glazier 4 years ago

Fantastic experience: I sustained a football injury that kept me out of sport for close to 3 months. Sportsmed, Dr Jones and Partners, as well as Full Circle Hand Therapy were professional and meticulous throughout the treatment process. I was thoroughly examined, diagnosed, and referred to the hand specialist for treatment. I can not fault any of the numerous doctors and physicians that I saw throughout the rehabilitation process. Thank you Sportsmed!

Ben Wilson 4 years ago

Fantastic experience: I have had foot and ankle issues for 12+ years now and wanted to get it fixed. After returning to SA I went straight to sports med podiatry and have been really well looked after. With having tried a number of non invasive methods my issues were taken to the foot and ankle clinic and a surgical plan was created. I met with the surgeon who was very knowledgeable and ran through everything and although not being able to make my ankle 100% he said I should have good results and with weighing up the risks surgery was the logical answer. On the day of surgery the staff were amazing from the admissions desk, the nurses and physiotherapist in day surgery and the OR/recovery crew, now time to heal and see what the results will be but that is down to my body!!

Dragana DeSantis 4 years ago

Negative experience: My son had an appt on the 29th April with Dr Bolton orthopaedic surgeon and was told to speak with her PA to book in a time for surgery. After several attempts to contact the PA and leaving endless messages, to date haven’t received any follow up phone calls! After my 5th attempt decided to call the orthopaedic reception to express my concern! I was told that the practise manager would be calling me. Again I am still waiting for a phone call. We have had to see another orthopaedic surgeon & now have scheduled a date for a knee reconstruction. I am appalled at the lack of concern, the lack of professional conduct with Sportsmed!

Rachel Reid 4 years ago

Fantastic experience: Went to see Dr Angela Moran for a consult and was very impressed with her prompt service, she sent me for an X-ray in the same building and saw me as soon as the x-ray was taken. She was very professional, friendly and compassionate about having two young children with me during the appointment. I have never experienced such quick, no fuss treatment at a medical facility before and found that having all the allied health services in one place very helpful. Will tell everyone I know to go there for injury treatments in future!

Sharyn Lockwood 4 years ago

Negative experience: I made enquires via email regarding PRP for my knee. I was quick to get a reply and an appointment was scheduled in less than 2 weeks. As I live in Mount Gambier getting to the appointment incurred quite an expense. I was happy to do this. The doctor examined my knee and filled out the paperwork for a MRI. Unable to do a PRP due to needing a ultra sound and the radiology department being fully booked, I managed to get this done at Benson Radiology at Ashford Hospital. I as told by the doctor that he would be in contact with me when the MRI results were in. My Physio had the results the following day on the18th February. (1 month ago) I am still waiting for my phone call from Sports Med. I do not find this acceptable. I am now seeking treatment elsewhere.

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Hi Sharyn. We are sorry we did not meet your expectation for care recently. In circumstances where regional patients require additional investigations, the patients are usually asked to contact the practice once the investigations have been completed. Unfortunately we do not receive automatic notification when scans or other investigations have been performed. It appears we may not have communicated this requirement to you. We apologise for your inconvenience and delay in communication. We will review our follow up processes so this improves our service going forward. If you would like to discuss the matter further please feel free to contact our Practice Manager, Kharissa Cain at [email protected]. Thanks.

Anthony Wild 4 years ago

Fantastic experience: I can't speak highly enough for the fantastic nursing staff, chef's, reception staff and most importantly the surgical team. Mr Mathew Hutchinson, Dr Martin and Dr Chelsea. Over the 5 day stay for a hip replacement, the nursing staff treated me with the upmost respect and care, couldn't ask for better. The food I found to be restaurant quality with a fairly extensive menu to choose from, unheard of in hospitals, but I guess this isn't a hospital more like a high end care facility. Dr Chelsea was reassuring and knowledgeable as was Dr Martin, very caring. Mr Mathew Hutchinson is a one in a million Orthopaedic surgeon you'll ever come across. Brilliant mind excellent approachable personality, so lucky to have him do my hip replacement. This would of been a traumatic experience if it wasn't for the great team at Sports med. Highly recommended.

Steven Cooley 4 years ago

Fantastic experience: I have just had a knee replacement surgery with Dr Matt Hutchinson whom I highly recommend! From Start to finish my experience at Sportsmed was brilliant, nursing staff beyond caring and friendly, and nothing was ever too much trouble and everyone was so happy in there surroundings!’ The physiotherapists that I saw were of very high standard, caring and efficient. Dr Baghini my anaesthetist was so very caring, amazing and certainly knew how to put me at ease in a very stressful situation! The food and food staff involved I couldn’t fault, nothing was too much trouble, the food was always of a high standard, tasty, nutritious and a fabulous assortment. Sportsmed you certainly exceeded my expectations and I would definitely highly recommend you to anyone and would certainly attend in the future if necessary! My sincere Thankyou

Lisa Kitson 4 years ago

Fantastic experience: I have attened the Orthopedics clinic/hospital since February this year, due to a work injury and all of the staff have treated me professionally and respectfully ......I sought a second opinion and am so very glad I did . Dr Paterson and the team at Sportsmed are awesome .....It is a truly wonderful South Australian Hospital.

Ale 5 years ago

Negative experience: To follow up my story with sportsmed. Received a call from Dr Hutchinson's new PA asking to provide my GP's details to send the GP a letter from him. I asked why this was necessary now when no one mentioned I need a GP referral BEFORE I went to see this doctor. I asked why sportsmed told me it was ok to backtrack a referral when the GP said it was illegal. So, a referral from the gp is not required but they need to send him a letter??? I was told 2 weeks ago by DR Hutchinsons old PA that she will look into my situation and give a call as to whether I can get any refund due to the fact that I was not told seeing a GP was necessary. The new PA said there was no note. No one even bothered to call me back. Dr Hutchinson and his physio do not do things transparently at all. A shocking situation, handled terribly, that makes both him and the physio he works with seem like a scam.

Mick Micallef 5 years ago

Fantastic experience: This is a fantastic place to come for physio, massage, surgery. Loads of very competent physios with a lot of experience. The reception staff are always friendly and go out of their way to help you. They have all the facilities you need for just about any injury or ailment.

David van Bergen 5 years ago

Fantastic experience: Like it

Isabella Knight 5 years ago

Fantastic experience: i have been there a number of times & have spoken / seen various Dr's in various sections and have been seen to in the upmost professionalism, would definitely recommend.. I guess it's like most things not everyone is painted with the same brush..

Ashley Bartholomew 5 years ago

Negative experience: 0/10. really poor. I write this currently sitting in a public hospital awaiting my 3rd operation to fix a deep infection which occurred within 6 weeks of surgery but was infected and ignored by sportsmed post care. I will need the achilles reconstruction done all over again (but not by sportsmed). My after care was montiored by a non medically trained podiatrist not a wound specialist. When i contacted sportsmed to alert them of my emergency procedure they didnt want to know about it as my surgeon was on annual leave. 5 days in hospital still not as much as an email to check up on my case. Speaking to many people while in hospital im not the first poorly managed surgery from Sportsmed. Stay away!

Rod Bainbridge 6 years ago

Fantastic experience: Due to complications i had to stay in hospital for 12 days i recieved outstanding care from the nurses . Thankyou The rock star in room 10

Kevin 6 years ago

Negative experience: I will never forget the horrible experience with the occupational physician Dr. Cullum. After doing the long list of different courses , Its time for him to review the patient's basic rights and doctor's duty of care.. A professional in a unprofessional manner...

simon craig 6 years ago

Fantastic experience: Our family have needed several procedures done here. Extremely professional and well organized. Very impressed.

Maria Stroop 6 years ago

Fantastic experience: I highly recommend this place. Staff & food is excellent.

Chris Ballantyne 6 years ago

Fantastic experience: 4 operations there now and think it’s amazing.

Jan Mclauchlan 6 years ago

Fantastic experience: Great quality of care from surgeon ,and nurse's and other staff.Thanking you all.

Wendy Williams 6 years ago

Fantastic experience: This facility is great.. The nurses that attended me ( only 2 nurses!!!) were kind, caring and extremely professional... their standards were very high & nothing was too much trouble... they explained everything in laymen’s terms and I felt extremely comfortable with them... Tome, in particular was exceptional & kind & caring and made my overnight stay ( she was with me 2 out of 3 shifts).. Also Dr Alexander as well as everyone connected to my surgery made me very comfortable & I would not hesitate to recommend this facility and it’s staff...

David Burden 6 years ago

Fantastic experience: Went in for physiotherapy and remedial massage. Both were super professional, easy to talk to and really helped.

Denis Burke 6 years ago

Fantastic experience: In January 2018 I was operated on by Dr Greg Keene and had a full knee replacement of my right knee. I spent 5 days in Sportsmed SA hospital at Stepney. The quality of care was outstanding in every respect and I am very pleased that I chose Sportsmed SA for this treatment. The quality of professional care from Dr Keene, backed up by highly experienced physiotherapists and nursing staff was very impressive. The meals also are superb! I am now back home recuperating under a Sportsmed programme and fully satisfied with my experience. If you have to have a knee op - this is the place.

Hanya Zubr 6 years ago

Fantastic experience: Dr Justin Alexander amazing!!!! got a second opinion for my elbow dislocation and chip and so glad I did. It was recommended that a plate and screws needed to be done 2nd opinion from Dr Justin Alexander and almost 6months down the track No plate No screws and almost back to normal. Thanks to Dr Alexander highly recommend.

Paul Lamplough 6 years ago

Fantastic experience: Awesome guys , highly recommend Dr Justin Alexander , Very professional.

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Thank you for the kind feedback, Paul. It's greatly appreciated!

Geoff 6 years ago

Fantastic experience: Nice Terry White Pharmacy,Clinpath, Radiology and great coffee shop

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Thanks, Geoff! The affiliated services have really helped us to improve our overall patient experience at sportsmed.

Raj Singh 6 years ago

Fantastic experience: Professional medical service, consisting of a number of specialists, including, orthopaedic surgeons, physiotherapists, podiatrists, medical imaging facility, etc. Specializes in sports related injuries. Consists of a day clinic specialising in day surgeries. It is a one stop facility.

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Hi Raj, thank you kindly for the positive feedback and glowing review. It's greatly appreciated!

Ben Makepeace (BenSquig) 6 years ago

Fantastic experience: I was really happy with my admission, communication, and care while at the surgery overnight. Food was good, high empathy and patience, and good explanation of what was going on.

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Hi Ben, thank you kindly for the review. We are delighted to hear of your positive experience with our hospital team. We hope you are recovering well and wish you all the best with your rehabilitation.

Cameron Edwards 6 years ago

Fantastic experience: I had surgery to repair my Achilles' tendon. I ruptured my tendon on Tuesday, had an appointment with Dr. Shahram Shahrokhi the next day for surgery on that Thursday. Had followup physiotherapy sessions with Stan Garland who was professional and very helpful and am now well on my way to recovery. Would highly recommend both Dr. Shahroki and Stan for their excellent work.

Silvia Antoniou 6 years ago

Positive experience: I had a knee replacement performed by Dr Keene - happy to say apart from being very painful experience, Dr Keene and the hospital staff were fabulous. However, sadly I did have an inappropriate and very traumatic experience with a male physiotherapist. Once I took the matter further and contacted the Sportsmed management, the complaint was dealt with in an effective and satisfactory manner.

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Hi Silvia, we are sorry to learn that your overall experience was soured by that unfortunate event, but are pleased that the matter was handled and addressed to your liking. It's great to hear other facets of your patient journey at sportsmed were positive though. Thank you for taking the time to share your review with us.

Alli Hill 7 years ago

Negative experience: Not a fan of the orthopedic surgeon area. Felt like a number. Went back to my doctor to get an open referral and have searched for a different surgeon. Won't be going back.

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Hi Alli, we sincerely apologise for the inconvenience you have experienced at sportsmed. Can you please elaborate on your feedback further by writing to [email protected], so we can address your concerns immediately and take the appropriate formal action. We are always looking to improve our standards, treatment and quality of care to ensure patient experiences are successful and enjoyable. Thank you.

Nathan Justin 7 years ago

Fantastic experience: I recently attended the GP clinic at Sportsmed Stepney with a lacerated finger (not a sporting injury) as a walk-in patient with no booking and was seen by a Dr within 15 minutes. I was whisped away for a quick x-ray across the corridor at Dr Jones & Partners and within a few hours, was seen by a hand specialist, admitted into surgery, operated on in theatre and had been discharged. The efficiency of staff and the state of the art facilities at Sportsmed was impeccable and i could not recommend it more highly.

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Hi Nathan, thank you for the kind words and taking the time to share your positive feedback with us. Unfortunately, under the National Law in relation to advertising of health services, any patient feedback posted to our Google Business listing that features information concerning clinical care is considered a testimonial and prohibited. Can you please remove the review in order to comply with the National Law. Please note that feedback that does not refer to the clinical aspects of patient care is permitted and can be posted on our listing. Thank you for your understanding.

Chad E 7 years ago

Negative experience: Useless. Booked a therapy session for 4.30 was told therapist was running late. Therapist came out and told me he doesn’t work past 5.30 so I will need to reschedule, do yourself a favour and find a new Phisio there are plenty around that keep there promise on times and provide a quality service. Lift your Game sportsmed.

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Hi Chad, we sincerely apologise for the inconvenience you have experienced as a SPORTSMED·SA patient. Can you please elaborate on your feedback further by writing to [email protected], so we can address your concerns immediately and take the appropriate formal action. We are always looking to improve our standards, treatment and quality of care to ensure patient experiences are successful and enjoyable. Thank you.

Maria Guglielminotti 7 years ago

Negative experience: They delate my appointment with any previous information, I waited 10 days before founding a place with the massage terapist I have a strong problem, but I waited, my fault because they told me that here in blackwood it is not the first time that appened,I take half day off from my job and also they didn't advise me. Totally not professional.

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Hi Maria, we sincerely apologise for the inconvenience you have experienced as a SPORTSMED·SA patient. Can you please elaborate on your feedback further by writing to [email protected], so we can address your concerns immediately and take the appropriate formal action. We are always looking to improve our standards, treatment and quality of care to ensure patient experiences are successful and enjoyable. Thank you.

Sandra Glenister 7 years ago

Fantastic experience: I had a hip replacement 4 weeks ago. From the very start with Dr Mark Fisher referring me to Dr Rob Wallace, I have nothing but praise. The fact that all the facilities are in the one place eg X-rays, blood tests, surgeon, hospital, physio helps enormously. The hour long session with the hospital nurse gave me an insight into what I was to expect during, and after the operation. Such a good idea to ask as many questions to alleviate nerves. The hospital staff could not have been more helpful and understanding after the op. They are very professional and friendly and specialise in orthopaedics. The hospital is spotless and the food excellent. The physio visited and helped me enormously in hospital before I was discharged. Dr Rob Wallace is professional, friendly and a gentleman. Thank you Dr Mark Fisher for referring me to the top Surgeon for my hip replacement.

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Hi Sandra, thank you again for the kind words and taking the time to share your positive feedback with us. Unfortunately, under the National Law in relation to advertising of health services, any patient feedback posted to our Google Business listing that features information concerning clinical care is considered a testimonial and prohibited. Can you please remove the review in order to comply with the National Law. Please note that feedback that does not refer to the clinical aspects of patient care is permitted and can be posted on our listing. Thank you for your understanding.

Min Wade 7 years ago

Fantastic experience: Dr. Jones & Partners have lovely staff & excellent facilities. X-Ray etc., Dept is next to the Three Sons coffee shop. This should help locate the building amongst the Sportsmed Environs.

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Hi Min, we agree! The staff and facilities at Dr Jones & Partners within our new clinic building are brilliant! We are delighted to have their full radiology services available to patients at our Stepney Hub.

Ben Masters 8 years ago

Negative experience: The two girls i delt with at the desk down stairs at the front main clinic were a couple of rude cows, i had a little trouble with my paper work, instead of explaining it to me they mocked and insulted me for it then they went on to laugh at me. Horrible place, i wouldnt recomend any one go here.

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Hi Ben, we apologise sincerely for the negative situation you have experienced as a SPORTSMED·SA patient. Can you please elaborate on your feedback further by writing to [email protected], so we can address your concerns immediately and take the appropriate formal action. We are always looking to improve our standards, treatment and quality of care to ensure patient experiences are successful. Thank you.

Caleb S 8 years ago

Fantastic experience: Best hospital and medical centre in Adelaide. Everything is on the same site. I've had dozens of visits to this place for injury advice, and surgeries. The doctors are professional and skilled - I have full confidence in their work. I highly recommend this place.

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Hi Caleb, thank you kindly for the glowing review. We really appreciate the kind words.

Annette Mason 8 years ago

Fantastic experience: Had first hip replacement 7 years ago by Dr Rob Wallace with wonderful results. Just had other hip done. From the first consult through the op and post op care, everything has gone so smoothly and all staff are so attentive and caring about comfort and pain management. Highly recommended.

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Hi Annette, thank you again for the kind words and for taking the time to share your positive feedback with us. Unfortunately, under the National Law in relation to advertising of health services, any patient feedback posted to our Facebook that features information concerning clinical care is considered a testimonial and prohibited. Can you please remove the review in order to comply with the National Law. Please note that feedback that does not refer to the clinical aspects of patient care is permitted and can be posted on our page. Thank you for your understanding.

Susan Reimann 8 years ago

Fantastic experience: Had a knee replacement just over 12 months ago. I was well looked after from the start, all of the staff were amazing. My pain was kept well in control and I went on to heal quickly and now have a far better quality of life. Thanks to Surgeon Matthew Hutchinson for his expert care, a very friendly and approachable person.

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Hi Susan, thank you again for the kind words and for taking the time to share your positive feedback with us. Unfortunately, under the National Law in relation to advertising of health services, any patient feedback posted to our Facebook that features information concerning clinical care is considered a testimonial and prohibited. Can you please remove the review in order to comply with the National Law. Please note that feedback that does not refer to the clinical aspects of patient care is permitted and can be posted on our page. Thank you for your understanding.

Mira Ghamrawi 10 years ago

Fantastic experience: had an knee arthroscopy. healed really quick hardly anypain after surgery. was amazingly looked after by everyone on the day.

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Hi Mira, thank you again for the kind words and for taking the time to share your positive feedback with us. Unfortunately, under the National Law in relation to advertising of health services, any patient feedback posted to our Facebook that features information concerning clinical care is considered a testimonial and prohibited. Can you please remove the review in order to comply with the National Law. Please note that feedback that does not refer to the clinical aspects of patient care is permitted and can be posted on our page. Thank you for your understanding.

Jerome neru 11 years ago

Positive experience: Well looked after great Surgeons

sportsmed Stepney Healthcare Hub
sportsmed Stepney Healthcare Hub

Hi Jerome, thank you for the positive feedback! We hope you're well!

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