
Toorak Medical Centre

Information about Toorak Medical Centre
3142, Melbourne
Opening hours
- sunday: 9h-17h
- monday: 8h-20h
- tuesday: 8h-20h
- wednesday: (closed)
- thursday: (closed)
- friday: 8h-19h
- saturday: 9h-17h
Toorak Medical Centre was established in 1949 and provides medical and allied health care services.
Each of our doctors are Specialist General Practitioners and have the specialist qualification, FRACGP.
Patient service is our purpose:
- we are open extended hours and weekends
- we spend as much time as is needed with you
- we diagnose and treat you
- we coordinate your care
- we have strong relationships with our specialist colleagues
- we follow-up and ensure that your path through the health care system is well managed
- we are open to feedback and have an active Quality Improvement System
- every three years, we undergo a complete and independent review of all aspects of the practice and always achieve Full Accreditation
Our comment from Nutrifinder.net about Toorak Medical Centre:
Toorak Medical Centre is a highly regarded medical practice known for its exceptional care and attentive staff. Clients consistently praise the knowledgeable and professional doctors, particularly highlighting Dr. Smith and Dr. Anari for their thoroughness, compassion, and effective communication skills. The practice offers a welcoming and friendly atmosphere, making it a favorite among local residents.
Many visitors have expressed their satisfaction with the helpful and efficient reception staff, who ensure a supportive experience from the very first interaction. The clinic prides itself on maintaining a modern and clean environment, contributing to stress-free visits. Patients appreciate the patient-centered approach and the genuine concern for their well-being, making them feel valued and heard.
Though some reviews mention concerns about the cost of services, the majority of feedback reflects a deep appreciation for the high level of care received, as well as the professionalism of the entire team. Toorak Medical Centre is highly recommended for anyone seeking quality medical care and a supportive health environment.
Toorak Medical Centre: Reviews
Fantastic experience: A brilliant medical practice
Thank you.... I wish you a Happy and Healthy New Year
Fantastic experience: Always helpful staff and doctors listen and spend time to get a diagnosis and fix any issues.
So great to read your generous comments. Thank you :)
Fantastic experience: Excellent service. Dr Smith is so knowledgeable, professional and very personable. Highly recommended.
..... very grateful ..... thank you :)
Fantastic experience: Such a great experience! so thorough and gentle and a pleasant experience with Dr Smith!
It was my pleasure to be of assistance, Nancy. Thank you for your generous feedback.
Fantastic experience: Excellent podiatrist Lachlan! Thank you
Thank you!!
Fantastic experience: Attentive, professional, thorough, on-time, polite service.
........very much appreciated !! Thank you Peter :)
Fantastic experience: Great Doctors - Great Medical Staff Anyone who is looking for amazing GP's and other speciality doctors should contact Toorak Medical Centre to be in the best medical hands possible
Your feedback and accolades are much appreciated, Andrew. Thank you :)
Fantastic experience: "I have been thoroughly impressed with the exceptional care and service I've received at toorak medical Centre. The entire team, from the receptionists to the doctors and nurses, have been warm, welcoming, and professional. They took the time to listen to my concerns, answered all my questions, and provided clear explanations of my treatment options. The facilities are modern, clean, and comfortable, making my visits stress-free. I've never felt rushed or like just another patient. The genuine concern for my well-being and health has been remarkable. I highly recommend [Medical Centre Name] to anyone seeking top-notch medical care. 5 stars isn't enough - I'd give them 10 stars if I could!"
Many thanks for your feedback, Hesam
Positive experience: Pleasant and friendly staff but a bit expensive.
Thank you for your feedback, Robert which is greatly appreciated. I hope that you received value from our service. I agree that costs are increasing, with some tough times behind us and more to come. GPs are at the forefront of healthcare and we will be doing everything possible to ensure that we continue our service and care for our patients. Hopefully we will.
Negative experience: $215 for a quick appointment, despite having medicare & concession, also got asked to step aside at the counter so that the people waiting in line could be served before me, strange and i wont be back
That’s not a good experience, Shane. I will be in touch to address your concerns to your satisfaction. Medical Director
Fantastic experience: I have been attending this Medical Practice since I was 6 years old and I am now 'north' of 70 years old. The kindness, compassion, professionalism, integrity and skills diversity of both the medical and administrative staff is of the highest standard. I feel so privileged and fortunate to have access to the Toorak Medical Centre.
On behalf of the marvelous people who make Toorak Medical Centre what it is, I express gratitude and appreciation for your generous and heartwarming sentiments. Not a single day goes by without a joyous celebration of the great work that is taking place as we care for the people who seek our help. Thank you
Fantastic experience: “Dr. Anari is an incredibly precise and skilled doctor. She is patient, takes the time to answer all questions thoroughly, and ensures her patients feel comfortable and informed. We had an excellent experience with her. She also has expertise in pediatrics and newborn care. Highly recommended!”
Many thanks Saba --- greatly appreciate your thoughtful words
Fantastic experience: Extremely capable and helpful doctors, nurses and staff at the Clinic
Thank you for your support and great feedback ... :)
Fantastic experience: Lovely community atmosphere and kind staff
Your thoughtful words are warmly welcome - thank you, David
Fantastic experience: Amazing doctors and highest level of care.
Please accept our heartfelt felicitations for your superb sentiments, Felix
Fantastic experience: great service great staff people who really care . no photos required
Many thanks Malcolm .... very much appreciated by all :)
Fantastic experience: Excellent service, very careful dressing of wound.
Thank you for your generous compliment ..... greatly appreciated :)
Fantastic experience: My first time visit to this medical centre for a Podiatrist appointment. The receptionist booked a second appointment. When I got home, there was an e-mail to confirm the appointment. A positive experience for all involved.
Many thanks for your affirmation and 5 * * * * * rating, Richard..
Fantastic experience: Professional and very caring
So good to read about your experience, Eric. Thank you....
Fantastic experience: Took my newborn to see Dr Anari and was very satisfied with her caring, nurturing and patient demeanour. She is great with kids and will definitely be going back for all future family visits.
Thank you for your generous feedback -> it's important to know how much you appreciate the care that you received
Fantastic experience: Quality patient-centred care from the expert healthcare providers at TMC2. Clear and professional communication. Convenient location. Appointment was easy to schedule online, and ran to schedule. Clean, organised and welcoming environment. Excellent experience every time.
Your generous feedback is greatly appreciated and will be shared with the team. Thank you !!
Fantastic experience: We utilize Toorak Medical Centre because they are always willing and wanting to help from the reception desk to the doctors. I saw Dr Anari today who is always very welcoming and helping with her assessment of my problem. Best wishes to all.
Thank you Trevor, your comments are greatly appreciated..... Your wishes will be communicated to all of our doctors, nurses, allied health personnel - thank you
Fantastic experience: I have been so grateful to Toorak Medical and Dr Anari for the care they have taken of me over the last 4 years, nothing is too much trouble. Thank you
Your thanks is very much appreciated, Halimah.
Fantastic experience: We are new to the clinic and have been in a few times for vaccinations and GP visits. The doctors have a wonderful manner and are very thorough. Nursing and admin staff are delightful too.
Great feedback Daniel .....very much appreciated :)
Negative experience: Do yourself a favour and find out another clinic. Absolutely disappointing. Thier GPs cannot even change a bandage properly and the same GP says my surgeon is wrong about how I should change often the dressing. That apart, did not bother the clean the wounded property. What a wasting time and money.
Hello Hugh.... Thank you for taking the time to give feedback. I appreciate your comments and apologise for the unsatisfactory experience......
Fantastic experience: Fantastic clinic and doctors
Many thanks for your great feedback, Sandra !! Greatly appreciated :)
Fantastic experience: It was great seeing Dr. Andrew Crompton today. He is extremely knowledgeable, efficient and treated me with great respect. Also the.receptionist was very friendly. I left the clinic in an uplifted and positive mood. Thank you for your help!
Thank you very much Anita :)
Fantastic experience: Particularly pleasant experience …. Today was my first visit to this surgery and both the reception staff and doctor were welcoming and most professional. I’ll be back!
A very warm welcome to you Catherine. Thank you for your message
Fantastic experience: A big thank you to Dr. Richard Smith for his insight knowledge and advice; to the nurses and to the friendly staff at reception. Best wishes to you all.
Thank you very much, Victoria :)
Fantastic experience: Great, caring doctors and staff. Wouldn't go anywhere else.
Thank you Ilona....your feedback is greatly appreciated....
Negative experience: Very bad experience from reception!
Hello Oasis... sorry to learn about your experience. I can understand that you would be concerned about having no available appointments or the lack of bulk-billing, which is fair enough. Thankfully there are other services which are available nearby to meet you needs. Thank you for making time to offer feedback ..
Fantastic experience: The doctor is very responsible
Thank you Dilina.
Fantastic experience: I was attended to by Dr Piotr Kalan. Terrific as usual!
.....great to get fabulous feedback, Miles!! Thank you :)
Fantastic experience: FRIENDLY AND HELPFUL SERVICE. A VERY POSITIVE EXPERIENCE.
Your positive feedback is music to our collective ears ... thank you
Fantastic experience: Dr. Sharare Anari is fantastic! Her thoroughness during check-ups and the way she explains things in a friendly manner really made the visit a positive experience for me.
Thank you very much for your enthusiastic review, Elnaz, it's greatly appreciated.
Positive experience: Covid injection - not sore; no reaction
Good to hear - your immune system will get into action and the protection is already being boosted nonetheless :)
Fantastic experience: Friendly helpful Reception and thorough consultation by Lachlan
Great to read your feedback, Jill... :)
Fantastic experience: I’ve been a patient of Toorak Medical Centre for many years. The care and service is always professional and very friendly. Would always recommend them to anyone.
Many thanks Andrew - much appreciated
Fantastic experience: My favourite local medical practice. The staff and doctors are always so friendly and obliging. A very professional and trustworthy medical practice I can highly recommend.
Such gracious sentiments ....very much appreciated, Geraldine Thank you.
Fantastic experience: Great staff at the desk and I respect the doctors. I see Dr Anari, and I am more than happy with her approach regarding my medical issues. I recommend this medical practice to everyone.
Thank you Roger - your feedback is greatly appreciated
Fantastic experience: Dr Piotr Kalan has been my saviour. I came to this clinic when my regular was closed and I'll never looked back. He genuinely cares for my wellbeing and has provided me with a physical and mental health plan that is already helping so much after a few appointments. Thank you!
Great to learn that you are on the road to health and happiness :)
Fantastic experience: Comfortable place. Thanks Dr Anari.
Thank you Alireza
Fantastic experience: For the very first time in my long experience with GP's I was talking to the Person who wanted to help, and to somebody who was not looking all the time at his watch. Excellent doctor with the right approach and attitude towards a patient. Dr Kalan won my heart immediately. Thank you so much. Krystyna
Thank you for the wonderful feedback Krystyna...
Fantastic experience: A wonderful medical centre with excellent doctors and services.
Many thanks for the glowing accolade, Nicky
Positive experience: I have been with this clinic for a few years but I have a Doctor who I have been seeing for more years at her previous venue. I always feel safe and cared for. It's a very well run clinic with varied services and very competent management. Taking care and ensuring that the office is well managed. My doctor makes sure that we cover all that is required, putting my care first over time. They have created a business of trust and I support them highly and would recommend if anyone asked.
It is with humble gratitude that your words are appreciated, Kerrie. Thank you ..
Fantastic experience: Went to Lachlan Keith - a great bloke and a great podiatrist
So good to read about your experience.. thank you
Fantastic experience: Dr Piotr Kalan is excellent very diligent and caring. Highly recommend Dr Kalan and the Toorak Medical Centre.
Many thanks for the accolades, Sylwia....
Fantastic experience: Friendly and professional
Thank you, Sarah. :)
Fantastic experience: My normal Doctors were busy and a friend recommended this one. Lovely waiting room with beautiful music. The Dr I saw was Dr Smith and he was so through and charming and didn't rush me at all. I'm definitely going to be a patient here now. :
Thankyou for your generous and greatly appreciated feedback..... : )
Fantastic experience: Our regular doctors, Dr Pearly and Dr Kalan always make sure that they thoroughly check my husband and I each time we consult them for any sickness or ailment. They do the examination with genuine concern and explain in detail the options available. We feel well taken cared of by our doctors at Toorak Medical Centre..
Your thoughtful and generous words are greatly appreciated - thank you
Fantastic experience: Excellent service all round from everyone at the centre. The Doctors are wonderful and the reception staff are always so helpful. Thankyou to you all.
.... always a pleasure to help you, Vicki. Thank you.
Fantastic experience: Dr Richard Smith is a wonderful doctor. I have been a patient for 20 years so I can thoroughly recommend this practice which is always professional, well connected with specialists and empathetic. Excellent in stressful times as well.
:) a big smiley face ... Thank you
Fantastic experience: great, awesome doctors! very caring
! wOw ! ... THANK YOU for letting us know :)
Fantastic experience: Great experience with Dr Kalan. He is very knowledgeable and very easy to talk to
Thank you for your feedback, which is greatly appreciated, JJ :)
Fantastic experience: Dr Anari is amazing; she takes the time to investigate health issues and really cares about her patient's overall health. Couldn't recommend Dr Anari anymore highly and the reception staff are very friendly and helpful.
Thank you for your amazing feedback, Taylah :)
Fantastic experience: I'm so pleased I found such a wonderful dr. As P Kalan. He is such a Very competent, compassionate and friendly Doctor. .Very easy to talk to and very supportive. Thank you for your excellent care. Joy G
Much appreciated ....thank you for your generous words, Joy
Fantastic experience: So lucky to have Dr Smith as our GP, he's one of a kind.
Luck works both ways......thank you
Fantastic experience: Lovely staff and helpful.
It's so good to learn that we're 'getting it right' for you.. Many thanks :)
Fantastic experience: Dr Piotr was so thorough and gave me so much information. The staff are all friendly and explain everything so clearly. Couldn’t recommend them enough!
Great to read about your positive experience Ben .... it's very important to know 'how we are doing' A big thank you ! :)
Fantastic experience: Dr Smith and Dr Anari are both amazing doctors who care about their patients and only want the best for them. They really take the time with each and every one and you can walk away knowing you got the best care. The lovely ladies at reception are always welcoming and go above and beyond to fit you in or make referral or other appointments.
Wow - do we feel good ? Ohh yess ! Many thanks - we genuinely love your great feedback
Fantastic experience: Dr Smith and his team are very caring about their patients. They are very thorough and meticulous in their practice which is very reliable.
Thank you ...... it's wonderful to read your appreciative comments.
Negative experience: The receptionist's behaviour is unprofessional and abrasive. do not recommend.
Thank you for your honest feedback. I am sorry to learn of your experience. The matter has been addressed and I trust that your future experience will be up to your expectations.
Fantastic experience: It was a great experience. The doctor was extremely helpful, and I was able to get the assistance I required.
Thank you Dan. Your feedback is greatly appreciated.....
Fantastic experience: Best doctors!
WoW :) - thank you Aleksa
Fantastic experience: Been a patient at this practice for 10 years and I believe that the team headed by Dr Richard Smith and the level of available treatment & expertise is 2nd to none anywhere in Melbourne.
Thank you for your generous word, Gordon......an accolade, to be sure :)
Fantastic experience: Podiatrist, Lachlan Keith, was extremely knowledgeable, down the Earth and fascinating to talk to. He welcomingly explained what he was doing and how it all worked while also providing useful exercises to remain proactive. A great experience
Thank you Cameron :)
Fantastic experience: As a newly registered patient, I couldn’t be more impressed with the care shown from the moment I arrived, to the consultation, and then the great service shown as I left the surgery. So refreshing!
Thank you Kerry.....we really appreciate your lovely words
Negative experience: Extremely rude, some of the worst customer service I’ve experienced. I talked to Victoria and she hung up on me when I asked if I could call back. Wouldn’t go back if it was free.
Hi Sorry about your experience. I hope that you are able to find what you need.
Fantastic experience: Excellent in all respects. Very professional and personable
It's very pleasing to receive a global 5 stars - thank you Kerrie The team are truly delighted to learn of your feedback
Fantastic experience: Clinic is located in a handy location. Staff are helpful, knowledgeable and attentive. Would definitely recommend!
Thank you for your comments, Kay ... you've made our day :)
Fantastic experience: Friendly, immediate attention and resolution, full understanding of the issue. Highly recommend.
I greatly appreciate your five star feedback. Thank you Bruce
Fantastic experience: Such a good clinic. Dr Anari took my pain seriously. finally someone explained me what must be going on with me. I feel understood and supported. She is really caring , I definitely recommend this clinic.
So pleased to learn of your positive experience. Thank-you for the feedback
Fantastic experience: Dr Sharareh Anari is an incredible doctor. Having been to multiple doctors before finding her, she has always provided exceptional and thorough care for our baby since my baby was just a couple of months old. When we are at her office she listens to all of our concerns and we trust that nothing gets missed. She has an exceptional knowledge in the intricacies of paediatric medicine and very kind and takes her time with babies, and that is how you would like your child to be cared for. I cannot thank her enough for being there for my child all along. The ladies at the front desk have also always been so accommodating and helpful and prompt in organising anything that we needed. Highly recommend this practice. Thank you.
Dr Anari trained in paediatrics to a high level before she took the pathway to becoming a GP and attaining the Fellowship of the Royal Australian College of General Practitioners. Thank you for your feedback, which is greatly appreciated.
Fantastic experience: Dr Pearly Ngeow is attentive, friendly and caring. She explains all options. Good GP
Many thanks Colin - it's heartening to read such a thoughtful review
Fantastic experience: Richard Smith very knowledgeable doctor, cultured and knows what he’s doing. I’ve ever ever seen a doctor like him taking the time to probe and ask in-depth questions. The reception team are friendly and helpful. I would highly recommend this medical centre.
Thank you for your generous feedback. I really appreciate it. I love the five stars.
Fantastic experience: Outstanding Dr Smith. Highest level of patience and discovery. Highly recommended.
...how magnificent your feedback is..... I am humbled THANK YOU :)
Fantastic experience: My Telehealth appointment with Dr Anari was the perfect way to get the advice I needed being outside Melbourne and being Covid positive.
....your feedback is appreciated....thank you for letting us know we're on the patient-centric track :)
Fantastic experience: First visit with Dr. Richard Smith who was very thorough and helpful. I was most appreciative of his diagnosis and would have no hesitation in recommending Dr. Smith to prospective patients.
Thank you for your generous words, Anthony, which I accept with grace and pleasure.
Fantastic experience: I didn't need to wait. It's on time. Dr Piotr took his time in assessing me, he is really nice, patient and explains a lot of thing about the possibility of my health problem; which is very good for me to understand what is happening to me. I just moved to Melbourne and live in South Yarra. Finding a good GP is very important when I move to a new city. I would like to recommend this place if you need a reliable doctor in the area.
Welcome to Melbourne, Wanda - we greatly appreciate your thoughtful feedback
Fantastic experience: Highly skilled, capable doctors with exceptional bedside manner. Professional and friendly staff. I highly recommend Toorak Medical Centre.
Very pleased to be of service to you , Clare. Thank you
Fantastic experience: My go to practise in Melbourne. Friendly team and great service.
Your feedback is important to us... thank you
Fantastic experience: First time here today Friendly and professional, I have found my local doctor now!!!
Many thanks, Nicole - a very warm welcome to you!
Fantastic experience: Amazing service and care from Toorak Medical, Mathoura Rd. Can’t speak more highly of all the staff there.
Thank you for the great review Rayleen :)
Fantastic experience: Always good advice and attentive Doctors.
Your positive feedback is most welcome ....thank you Rowen
Fantastic experience: As a full time carer, I have been attending the Toorak Medical Centre for over ten years. Dr. Sharareh Anari is fairly new to the practice and I can recommend her highly. She is an exceptional doctor who takes the time to treat her patients in a holistic and caring manner. The support staff on the front desk are excellent and also go out of their way to help their clients.
Thank you for such a generous and thoughtful review ...greatly appreciated Lisa.
Fantastic experience: Excellent friendly service earlier today for my flu booster and 4th covid injection. Everything done in a very efficient manner.
Great to learn of your positive experience, Simon . Thank you
Fantastic experience: This is the first time I've visited this practice and it was a really great experience. Dr Richard Smith spent a good deal of time with me discussing my condition and gave great advice to create an affirmative plan. He helped calm my anxiety and made me feel at ease with empathy and compassion. He made sure I understood as much as I could and I am very appreciative of his manner. I recommend Toorak Medical Centre. thank you
....your generous feedback is greatly appreciated...thank you
Fantastic experience: Excellent, caring service. They brought me in early for a consult as space opened up!!
We aim to keep the patient at the focus of our service. Delighted to read your feedback, Mark . Thank you :)
Fantastic experience: Trusted family GP for many years
.....much appreciated - thank you
Fantastic experience: Great clinic, reception and medical management
When a good man gives a great review, gratitude is due. Thank you, Greg
Fantastic experience: I visit Dr Sharareh Anari today to check my newborn. I found her based on lots of my freinds recomndation and she realy is a great GP. Dr. Anari did a great job. She explained everything to me in a very clear manner. She was not in rush. She has a very good knowledge and also she is very kind and friendly. I highly recomend her.
Your words are most generous and thoughtful - thank you
Fantastic experience: I had a blood test today and both the receptionist and Faina the pathologist were extremely friendly and very efficient. They offered me water, and saw me earlier than required as I arrived extra early. Excellent service.
....many thanks - your support is greatly valued.
Fantastic experience: I took my 8 year old to see Dr Smith for a lingering cough and cold. Absolutely brilliant experience - he has such a great bed side manner, great with kids. We didn't feel like a number being rushed. He did a thorough assessment. Such a refreshing experience unlike anything I've experienced in other medical centres.
I humbly welcome your words of gratitude
Fantastic experience: Dr smith was very thorough, and helpful in his assessment and advice. Excellent service. Thank you.
Thank you Elisse - I am honoured to be of assistance to you
Fantastic experience: A very high level of care for my 12 year old suffering breathing difficulties. Incredibly thorough in both their assessment and treatment, and communication of the issues and how home care should be managed.
Thank you Andrew - it’s good to know that help is close at hand, especially with the hospital crisis
Fantastic experience: Lovely staff, and a special mention to Dr Piotr Kalan, who is so kind and supportive.
Thank you, Gemma!
Fantastic experience: very good
Very pleased to be of assistance to you, Malcolm
Fantastic experience: So friendly, quick and efficient. Great experience. THanks!
You are very welcome, Tamara
Fantastic experience: Great Service
Thanks for the *****FIVER*****
Fantastic experience: Been seeing Dr Kalan for over 20 years even after moving to the west I still drive to Toorak the only Doctor I can trust. If you want a doctor who thinks outside the box Dr Kalan is the one to see. Receptionist staff are lovely Would highly recommend Toorak medical centre
Thankyou for your thoughtful words, Deborah I have known Dr Kalan for 30years and worked with him for most of that time. I feel privileged, just as you are grateful .
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