
OnePointHealth Penrith

Information about OnePointHealth Penrith
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: (closed)
- wednesday: (closed)
- thursday: (closed)
- friday: (closed)
- saturday: (closed)
OnePointHealth is Penrith's premier destination for comprehensive healthcare. At our modern clinic, we employ a forward-thinking, multidisciplinary approach to deliver the highest quality allied health services. Our offerings include Podiatry, Physiotherapy, Chiropractic Care, Dietitians, Exercise Physiology, and Remedial Massage, all housed under one roof. We also feature a cutting-edge orthotics lab and a specialist footwear store. As pioneers in multidisciplinary health care, our commitment to our patients extends beyond conventional care. Make your health a priority with OnePointHealth today, and let us guide you on the path to reaching your health goals. Book an appointment online today.
Our comment from Nutrifinder.net about OnePointHealth Penrith:
Welcome to OnePointHealth Penrith, where our team of friendly and professionally trained practitioners is dedicated to providing exceptional care and treatment for various health needs. Our premises are well-maintained and designed to create a welcoming atmosphere for our clients.
Clients appreciate the approachability and professionalism of our staff, including physiotherapists, podiatrists, dieticians, and chiropractors. Many have highlighted the excellent service received from specific practitioners:
- Erin, our Exercise Physiologist, is known for her empathetic approach, ensuring that exercises are tailored to each individual's abilities.
- Emma Nassif, our dietician, has been commended for her extensive knowledge and kind communication style, helping clients make healthy food choices.
- Kyle, our podiatrist, has been recognized for his professionalism and understanding of foot-related issues.
- Jack, another highly recommended physiotherapist, has been credited with listening attentively to concerns and providing outstanding care that has helped clients return to their activities.
- Shannon, our remedial massage therapist, is praised for her skill in relieving tension and improving mobility.
While the feedback overwhelmingly highlights the positive experiences at OnePointHealth, there have been a few concerns regarding appointment billing and some inconsistent interactions with specific staff members. However, our management is committed to resolving any issues and ensuring that clients have a positive experience.
Overall, OnePointHealth Penrith is recognized for its commitment to client satisfaction, knowledgeable staff, and a range of effective health services. We look forward to welcoming you and helping you on your journey to better health!
Services and Treatments
OnePointHealth Penrith: Reviews
Fantastic experience: Great experience. Very friendly and professional staff. Well set out premises and well maintained. Would definitely return if needed!
Fantastic experience: Exercise Physiologist Erin is very easy to talk to about my concerns and she worked with me to make sure exercises suited my abilities. Podiatrist Siobhan is also very approachable. I was self conscious about having my feet treated but she assured me it was all a part of whole health. Great experience from both practitioners.
Fantastic experience: Kyle was soKnowledgeable with regard to my son’s foot pain. He is professional, friendly and we can’t recommend his service enough.
Fantastic experience: Previous physio was bellow expectations.. So I tried Onepoint.. Jack has been fabulous.. He has listened to all my previous concerns and has got me up and running again.. His patience and professionalism is outstanding.. I would highly recommend Jack and Onepoint
Fantastic experience: Emma Nassif is without doubt one of the best health professionals I've ever encountered! Her knowledge of nutrition is vast, and her kind, empathetic way of communicating with clients is so motivating. Can't recommend her highly enough.
Fantastic experience: Excellent professional and helpful service! The massages I have had here are the best I have ever had.
Negative experience: 7 years in the making to write this one.. I have permanent nerve damage due to an incorrect treatment with a physio at the time. Fault was never accepted however immediately during and after he treatment I noticed loss of feeling to 1/3 of my back. When I raised this, I was told it was just due to the deep heat. I waited for normal feeling to return. After doctor's visits, neurologists and giving myself years hoping it would just need time to fix, it never has. Given all their great reviews, this likely won't be read or noticed but I need to put it out there in case it helps one person make a more informed choice.
Fantastic experience: Emma and staff at one point health are fantastic, very knowledgeable and super friendly / helpful, they totally care !!
Fantastic experience: Dietician Emma was very knowledgeable and friendly. I did not feel judged and left feeling confident and able to implement my dietary changes with ease.
Fantastic experience: Great service. Very professional,.knowledgeable and qualified practitioners.
Fantastic experience: The chiropractor I'd seen was fantastic, she really new her practice and Thank goodness I'd seen her when I did as she gave wonderful relief to my body, all other staff were friendly and helpful too
Fantastic experience: My first visit to OnePointHealth penrith was a great experience after long term pain and putting of going to see about my feet it was a good experience great treatment caring and gentle.
Fantastic experience: I highly recommend dietician Emma Nassif. She has shown me how to make better food choices, and how easy it can be to make small adjustments to food that can make all the difference to my health. She's very kind and understanding, takes the time to listen to your concerns, and works with you to set realistic, achievable goals. Emma is a genius when it comes to coming up with different options - you never have to eat anything you don't like, Emma will find a suitable alternative.
Fantastic experience: Thank you to Zak and Dean for their assistance. Great customer service all round and will be recommending to other people.
Fantastic experience: Amy was very insightful and took the time to understand my issue.
Fantastic experience: Personalised service provided. As the specialist understands every case is different and so is the requirements.
Fantastic experience: Totally professional and really nice people. I thoroughly recommend them.
Fantastic experience: I highly recommend. Podiatrist Zac is absolutely amazing. He helped me and my son regarding our feet and every 8 weeks ensures my toes and feet are smooth and emaculate. Massage Therapist Patrick is great he knows exactly what he is doing and really hits the knots that were in my upper and lower back. He went through my history to really understand what needed to be done. The staff is always friendly and helpful. The shoe shop up front is great and the guy there is very helpful and approachable. The place is very clean.
Fantastic experience: I decided to try OnePointHealth at Penrith after not being satisfied with the consultation from my previous Podiatrist. I'm happy to recommend OnePointHealth for anyone looking for a Podiatrist in the he area. Met all my expectations.
Fantastic experience: On time, friendly visit and showed genuine care to fix my discomfort.
Fantastic experience: Great Experience, Staff are so friendly. Preparing to go back to competitive bodybuilding after shoulder bursitis has never been easier
Fantastic experience: I went to see Siobhan Kelly today and as usual I had a great visit Siobhan is very good at her job podiatrist. MY Feet feel really good thankyou so much
Fantastic experience: I saw Esta & she was really knowledgeable. I was happy with her diagnosis & will see her again in one year.
Fantastic experience: I needed to see a dietician, Emma Nassif, for a big weight loss, high sugar, high cholestrol and osteoporosis caused mostly by side effects from medications I need to be on. The cholestrol was also a genetic one. I also have some eating difficulties through previous surgeries I thought I was on a pretty good diet, but I had overlooked some things. Emma was so easy to talk with and quickly identified some problem areas. She picked up I was missing meals often through being so busy. (I now set alarms on my watch/ phone and I'm keeping up) She also taught me about pre diabetes. She helped me find foods I really enjoy to give me the protein, calcium and nutrients I need. She also suggested food combinations and products which I hadn't considered or even heard of (e.g. John West Calcium plus tuna) which pack a punch of what I need with little effort. My latest blood test results proved how worthwhile the changes have been. Cholestrol the best it's ever been in over 15 years, first time all in normal range. Sugar levels out of pre-diabetic range, bone density improved by 2 and 7%. And I've returned to a weight I feel better at. I highly recommend Emma. Very grateful for her help.
Fantastic experience: Staff were very efficient and thorough. I also like the fact they have appointments available other than just your regular 9-5.
Positive experience: Friendly team. This was my first time and the lady that I had seen was friendly, gave me a few options to choose from for treatment, honest in the information that she was giving.
Fantastic experience: Good service...appointment at short notice...
Fantastic experience: Started seeing the dietitian, Emma at this centre. She is incredibly knowledgeable and empathetic. She understands that people are dealing with a difficult relationship with food and gently helps you understand that it is actually about nourishing your body and feeling healthy and not centimetres or kilograms.
Fantastic experience: After a recent back pain issue I have seen both Isaac and Nathan- physiotherapists, both were very thorough and professional and I’m pleased that my back pain is almost gone. Great service all round from the friendly reception staff to the practitioners.
Negative experience: Provided me false information over the phone. I asked if the service will be bulk billed and told yes. On arrival I was charged $93 and told I can claim it through my health insurance. I’m not covered for this through my health insurance and caused a lot of stress as we didn’t plan to be $93 out of pocket. I will be looking at my option through fair trading.
Hello. This sounds like a misunderstanding that can be fixed. I am happy to help here. Your service can definitely be bulk-billed but it requires an EPC plan. This is the best option if your private health doesnt cover the particular service you required. Please give me a call on 4732 5188 and I can help resolve this very quickly for you. Kind regards, Michael Todd CEO OnePointHealth
Positive experience: Whilst I have been a loyal customer fwith one point health for .over 1o years i csnnot cpntinue fue to my drs ceasing bilk billkng. What chance does a pensioner have in getting good service which I had when drs vonyinue to put the $ above the patient. Not gappy
Hi Steven Appreciate your feedback which gives me a chance to reply. We definitely still have Podiatrists that bulk bill who would be happy to see you and continue ongoing treatment. The EPC rate makes it impossible for some of the more experienced practitioners to bulk bill for their entire careers but we always have options for continued treatment for anyone. Happy for you to give me a call on 47325188 to discuss more. Kind regards, Michael Todd
Fantastic experience: I have been seeing physio Justin for a bit now. He is professional, kind and really listens to health concerns carefully and provide best care. Thanks Justin.
Fantastic experience: Very friendly front desk staff. Physio appointment very professional. I walked out of one point in a lot less pain than I entered. Very happy! Thank you Isaac!
Fantastic experience: Isaac Vella is the perfect physio, he's professional and personable at the same time. 100% would refer, friends and family to One Point Health Penrith.
Fantastic experience: Today Amy and Chris at Onepoint Health where extremely understanding and helpful with their time and advice. Thank you I cannot recommend you highly enough.
Fantastic experience: Lorna is extremely knowledgeable on all things pregnancy and birth; I was very impressed with her chiropractic care. Her warm and kind nature made me feel comfortable and she provided a program for me to follow at home to help me prepare for birth. If you’re pregnant and considering chiropractic care, Lorna is a wealth of knowledge.
Fantastic experience: I’ve been seeing Pierre at Penrith One Point for a few years now. The boots he makes are exceptional and so comfortable. I wear them nearly every day and they help with my mobility. People comment on how stylish they look. I cannot recommend him highly enough.
Fantastic experience: I saw Jeff Jenkins for advice on a long term plantar facia injury which has not responded to many types of treatment over a year. I was feeling unhappy that the problem might not be fixable. Jeff heard the history of the case, co ducted an examination, requested I have further scans, and outlined some immediate steps for me to take, plus a longer term approach once he has seen the scans. I left feeling heard, encouraged and more hopeful than I had for ages. Jeff is caring, very professional and knows what he is doing.
Fantastic experience: Always very good service from lauran. She is a great asset to one point
Fantastic experience: I was very impressed with the range of services provided. Friendly staff all round great service
Fantastic experience: I attended One Point Health Penrith for their chiropractic service and is consulting with Kevin Do. He is an excellent chiropractor. He is soft spoken, caring, patient and skilled.
Fantastic experience: My son saw Siobhan for some ongoing foot problems and she was wonderful with him! Very thorough, attentive and caring. She even laughed at his jokes. She made sure we understood everything she spoke to us about and educated us both on the situation and how to move forward. The reception staff were also lovely to deal with. Definitely recommend OnePoint Health!
Fantastic experience: The podiatrist was great my feet felt so much better after, also Erin the physiotherapist she was excellent, both the ladies where very professional.
Fantastic experience: Great service Been coming here for many years Jeff Jenkins very professional and very helpful treatment to help with my mobility
Negative experience: Omg! Rude receptionist! No interest of helping with your queries. Doesn't help you suitable for appointments or doctors' availability. It's first impression.
Fantastic experience: My first physio ever due to me being in an accident and Corrina was absolutely amazing! She listened, asked questions and helped me relax as I was anxious. Her knowledge and care is extraordinary. I am looking forward to my next appointment as she helped in so many ways with my initial appointment, that I know I will continue to improve with her guidance. All the staff we interacted with were lovely.
Fantastic experience: I trust Jack at one point he has my sons best interest at heart
Fantastic experience: Staff are great. Kyle Perry podiatrist is awesome, very professional and made me very comfortable..and fixed my feet
Fantastic experience: First consult with Exercise physiologist Erin - brilliant session, I feel like I have realistic goals and Erin was really helpful.
Fantastic experience: Very happy with results - I only needed a general appointment with some attention to heel callouses. It was handled efficiently and with a very pleasant attitude.
Fantastic experience: First off, the reception team in the Penrith branch of OnePointHealth was courteous, efficient, soft-spoken — in other words, thoroughly professional. Then, there was Miss Ester Iskandar, gentle yet precise in handling equipment to conduct tests of my feet. Also, the good lady patiently answered all my questions, a few of which must have sounded ridiculous to her, surely — but she informed me with a smile throughout. Naturally, i appreciated her professionalism. Well done, Miss Iskandar, team, OnePointHealth!! cheers. God bless
Positive experience: Had pleasant experience at OnePointHealth Penrith today. Met with a Podiatrist for initial consultation that went very well. Thorough understanding of problem with injury. Staff were great.
Fantastic experience: Corina Aitkin was exceptionally professional and has relieved my pain. She was great. Recommend her every time. Thank You
Fantastic experience: I just wanted to say a big thank you to all the ladies that were there today and especially my podiatrist you guys are fabulous and amazing with what you guys do I think this place is a stand out and I look forward to coming back to you guys when I need just so thank you again and thank you for making my time very much appreciative
Fantastic experience: Friendly staff and very knowledgeable physios which have helped me rehab my shoulder twice now after seperate injuries. Highly recommend the team at One Poibt Health!
Fantastic experience: Emma the dietician was kind and super helpful. Would highly recommend
Fantastic experience: So much on offer at OnePointHealth Penrith. Expert team and highly professional.
Fantastic experience: Best experience with having treating a bad case of ingrown toenails from the lovely members and overall nice treatment there is no other place I wouldn’t go for treatment, I will recommend Zac as the man for the job
Fantastic experience: This morning I had appointment with Blake and he was very professional with his job and I was very happy.
Fantastic experience: From walking in to walking out the experience was friendly and professional. Very kind and caring staff. I felt very comfortable. Thank you
Negative experience: My wife saw Anita for Podiatry. She had been dealing with Plantar Fasciitis for over 12 months & was so hopeful for help with this appointment. Unfortunately, she came away very upset. She paid $185 for an assessment that was supposed to go for an hour, that included a walk up the hallway, calf raises & a quick look at my feet asking where it hurt. She took notes from the scan results & told her to get orthotics made & also to purchase proper shoes to put the orthotic in. Anita would not tell the price when asked & said she would tell her at the end. After 30 minutes my wife was told it would be $650 for the orthotics to be made & the shoes would be over $200 & was expected to have the scan on the spot to be measured. When my wife declined, she was told that all her other patients do it on the spot. My wife said she would think about it & was taken out to see the shoe sales guy.This would have been a total of about $900 for the orthotic & shoes. My wife also stated that Anita was rather abrupt in her manner. There was no empathy, & no explanation of the scan report stating that she had nerve damage to the Baxter nerve. In closing, it was a bad experience with an expensive sales pitch. The reception staff are also friendly to each other, but were very sullen faced with my wife & she also saw the same thing happen to other people as she waited to be seen. Very disappointing. Would not advise anyone to to go there.
Fantastic experience: Emma is an excellent dietician who has helped redefine my relationship with food. The focus is now on how I feel and the nutritional value of food, rather than just numbers on a scale or being hungry all the time. Emma has really considered my personal lifestyle and not enforcing me to take drastic change that I know will not last, rather changing my mind-set and reeducating me that will last much loner than a fad diet or quick change. With her help (and extensive knowledge), I am trusting the process of combining regular exercise and wholesome nutritious food rather than what is "good or bad" and on the path of success for the first time in a very long time.
Fantastic experience: I’ve been seeing the dietian Emma at one point health for last 6 months and i just wanted to express my utmost gratitude towards her! She has changed my life completely from being at a very low point mentally and quite a poor relationship with food and my body she has single handle transformed my mindset as well as assisting me in achieving my goals. I used to think that going to a dietian they were just going judge me on my diet but Emma is not like that at all. She is kind hearted and gracious and always has my best interests at heart and she truely does care for me and i couldn’t be more grateful for her!! THANK YOU EMMA!!
Fantastic experience: I would really recommend one point health the staff are lovely and the guy Isaac is very helpful with excises he has ask me to do
Fantastic experience: Very professional and yet friendly. Makes you feel comfortable. By the way the regulars were being greeted and their response. If I have to go for any sort of treatment, this would be the place I'd go. I want to check out their group activities next!
Fantastic experience: Highly recommend one point health. Zak was great with my 16 yr old.
Fantastic experience: The reception and podiatrists are all extremely helpful and very kind. I have unfortunately been here alot of times bow and seen 2 different podiatrist and have had excellent experiences. 10/10 reccomended.
Fantastic experience: OnePointHealth provided me with exceptional service today. The team is very professional and caring and provide so many beneficial services not only to patients but to prospective students as well. Even their first impressions are strikingly very good, with a neat, clean set-up and a footwear store in their premises. I definitely recommend OnePointHealth to all!
Fantastic experience: My first visit but first impressions are so important. Lovely premises and atmosphere. Clinician was knowledgeable, understanding and patient.
Fantastic experience: Reception ladies were helpful and friendly. The specialist was outstanding and professional. Couldn't ask for more.
Fantastic experience: Visited for the first time. Justin was excellent and his care plan and attention to the patient was remarkable. He went beyond his area and referred us to Praise who inturn recommended a long term solution to us. Overall we are very satisfied with our first visit to OnePoint Health. Even the front office staff were very helpful.
Fantastic experience: Very reliable than a hospital. Great service and smile. Keep up the excellent work you provide for the community.
Fantastic experience: Super friendly staff! Specifically, Shannon is amazing. I always come away feeling relaxed and feeling 100x better. She’s friendly, listens well, and is the best remedial massage therapist I have seen. She makes me feel heard, cared about, and safe. Even when my muscles are super tight, Shannon is able to release them, giving me much better range of movement, and releasing the pain. I highly recommend Shannon.
Fantastic experience: Great centre, podiatrist was excellent, great customer service, and great attitude. Be happy to recommend to anyone
Fantastic experience: Wonderful place. Staff have a wealth of knowledge. Caitlyn was absolutely wonderful, made sure my mum got exactly what she needed. She suggested a few pairs specific to my mum’s situation and made her feel very comfortable when trying them on, explaining things every step of the way. Will recommend this place and Caitlyn to anyone and everyone! Thanks again!
Fantastic experience: Very friendly place, experienced, friendly and helpful staff. This is the first place during my 4-year stay in Australia when I really felt treated in a professional manner and with full sincerity I can give the highest rating for the services. Today, for the first time, I met people in Australia who enjoyed their work and really wanted to do everything to make me feel the positive atmosphere that employees create with their professional and friendly service. Thank you very much!
Fantastic experience: I saw Dr. Keivn Do. He was very smart, careful, and honest. I would highly recommend him. The girls on reception were very professional and friendly. Great experience and service.
Fantastic experience: I have been seeing Shannon for 6 years. I started to see her after a work injury. Shannon is professional and friendly, she will take the time to listen to you and help you target any areas you have concerns. I would highly recommend Shannon if you need a remedial massage for your sore body or you need some relief Shannon will make you feel better and can help with some exercises. I trust Shannon so much that i followed her to one point health from her previous place of work. I always feel relief after seeing Shannon and can get pain free days. If you need a massage for your sore body then head to one pount health at Penrith and book in with Shannon. You will not regret this.
Fantastic experience: Totally impressed with knowledge and treatment provided. Justin provided great care and assistance with my spine and shoulder. Thank you
Fantastic experience: Lauren and the team were very professional and considerate towards our urgent needs and provided fast and effective solutions.
Fantastic experience: I was skeptical of being referred to a dietician when i got diagnosed with pcos because i had so many issues with knowledge around nutrition aswell as others giving false opinions on the work dietitian’s really do but when i went to my first session with Emma i was made to feel safe, like no question was a silly question and after a few sessions i have already learnt so much information regarding balanced diets, what foods will fuel your body and how important it is not to put pressure on it. I am beyond grateful for Emmas help, not only does she help with the nutrition side of things she also helps me set goals between visits so that i can feel more confident, accomplished and comfortable with the choices i make around my health/diet.
Fantastic experience: One point health is a friendly clean and fabulous place to have your physio experience by professional people who know about and meet your needs.A service well worth giving a go.I have never looked back....
Fantastic experience: What a wonderful and refreshing change from the last podiatrist I visited. Dean explained lots of things in an easy to understand way. I learnt things about feet and orthotics that I hadn't known previously despite having orthotics already. The extra component of an exercise physiologist is a very valuable resource.
Fantastic experience: Very friendly and knowledgeable. I felt very comfortable. Will recommend to my friends and family.
Fantastic experience: I started seeing Emma around a year ago now and haven’t looked back. She’s made me feel extremely comfortable, and you can tell she always wants the best for her clients. The resources she provides are always helpful and help me stay on track. It’s always a blessing to see her and I would highly recommend to anyone thinking about seeing her!
Fantastic experience: Emma was fabulous. Listened extremely well. Lots of practical tips for managing day to days options with plenty of variety. Extensive knowledge of better choice options from the different supermarkets. Great balance that can be maintained long term. Very responsive to any concerns or questions particularly on preparing good balanced meals with very little time / effort. Highly recommend!
Fantastic experience: Highly professional and knowledgeable. Saw Kristy Edwards for an ankle injury. Felt better instantly, with a great recovery plan for full recovery.
Fantastic experience: I've seen Emma N dietician from one point health repeat times this year and all I can say is how supported and kind and understanding of all difficult areas that come with your own health and thoughts of what is actually good for you. Simple and easier habits that were built on have become a frame for what knowledge I have received, it's so important to return or discuss your ups and downs and not always have an answer but to work on it easily, and no question is to hard and take away info is very useful and easy to be guided for your own happiness and healthy life ahead. Thankyou again Emma, I wouldn't be as happy as I feel without your guidance. Regards, mum with young kids and too much on to care for myself, but she said life goes on, anyways something to do.
Fantastic experience: Brilliant care from Kristy. She explains everything so beautifully and really listens. I highly recommend her for any physio needs ❤️
Fantastic experience: Blake was incredibly helpful in both the foot assessment and fitting of my orthortics, as well as running through exercises to help with my foot pain. Really appreciate the amazing work he and OPH do and would definitely recommend his podiatry services.
Fantastic experience: Fantastic Service, Dr Zak was very patient and had a great medical knowledge which he explained in a manner the everyday person could understand. I will definitely be recommending there services and using them for future treatments. Gold star!!
Positive experience: Nice and knowledgeable, Blake is great with my son
Fantastic experience: It was my first visit. I couldn't be happier. Dr. Anita was excellent. Looking forward to my next visit
Fantastic experience: Excellent attention from One PointHelth Penrith, all the staff. As for Lauren Bragg, she is an excellent person, friendly, understanding and professional, and as we say, she has a "hand of silk", that is, she works very gently so as not to disturb the patient. We recommend it to everyone 100/100. María Samaan
Fantastic experience: Candice was very understanding of my situation also very informative l look forward to working with her for a solution Thankyou candice
Fantastic experience: Professional service by Kyle , he’s the best !! I throughly enjoy my visit to the podiatrist!! Would definitely recommend . 10/10
Fantastic experience: I’ve been working with Erin for the last six months in relation to my back injury. I’ve made significant progress and have been well supported and encouraged.
Fantastic experience: Great services, friendly staff! It has made a great improvement on my injury in such a short time frame! Corrina is great!
Fantastic experience: I saw Kevin for an adjustment this morning. He was very professional, made the experience comfortable and was super knowledgeable, and I'm feeling much better already! 10/10 recommend.
Fantastic experience: I was in a lot of pain with back spasms from lifting awkwardly and after seeing felicity in remedial massage she pretty much stopped them. I highly recommend. Thank you.
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